Kailua-Kona hotel rooms a the Diamond Resorts

"The breakfast menu was very fresh. The staff was very attentive. The air conditioning was very affective."

"First thing I checked in and I had ocean front room and instead they gave me 2 floor room that the view was the first floor roof , I went to guest service and they did not help me at all , I had to request a manager to show them the view of the room I booked and the one they gave me , she then proceeded to help me and gave me the one I purchased, her name was Mailie , the beach in front of the hotel is used by locals and anyone , there is not exclusively like they show on pics here ,I fine to stay here but is way overpriced "

"This was an amazing property - lots to do and very pretty.close to other restaurants. Cool market in the morning on the grouds"

"Location was great. Walkable to town which is right there. Partial view room was great. Had our own “back deck.” Water and ice machine were nice. Coffee bar in the am was very basic. Just coffee. Pay for parking $25/night and make sure you park in the lines. We received a less than polite call informing us we were parked over the lines (I explained it was bc the person we were next to was over the line) and was told they would just charge us for two spaces then. Staff was less than friendly. I received one friendlier good morning during our two day stay. Pool looked nice. Entry way ambiance was nice but it didn’t match the rest of the hotel."

"Close to the ocean a great experience for my wife and I."

"All the furnitures in the room are very aging and staff are not very professional as check-in is required to go to 2 different places and handled by different people which is fine, but kept trying to promote their other paid services or tours is not bringing a good experience."

"Great stay. A couple of their hot tubs were down but there are 6 on the property so not the biggest deal but definitely inconvenient. "

"The employees were wonderful! They recommended great sights and were always helpful!"

"Bathrooms need an overhaul. Kitchen was reasonably stocked, but over a 10-day stay we needed to request several items. Pool was wonderful"