Hotels near Shopping Areas in Kailua, Hawaii

"The booking was a gift for our sister's honeymoon so we had high expectations as we booked the ocean view room. They didn't receive an ocean front room and the front desk staff were not helpful to correct the issue. Expedia worked on our behalf but the hotel wouldn't help and there was no communication from them when we reached out. As for the housekeeping staff and the cleanliness, it was 5 stars. The amenities that were used: pool side and gym were 5 star. The location was fantastic and the couple said they would stay there again."

"Clean room but very small room "

"Overall a good property for families with kids. The lagoon needs better maintenance and uplifting. "

"Perfect location, great rooms and conditions. "

"Clean Room and all staff was very helpful friendly and nice"

"The room was clean and the staff was friendly and welcoming. The valet staff was extremely helpful with resetting the navigation on the rental car. The Spa was amazing with excellent views of the ocean. Loved that we were able to get beach chairs and towels from the hotel. I only wish that the waterfall feature in the main entry way was working while we were visiting. "

"There is no onsite parking. You can either pay for hourly street parking or valet parking. "

"We received excellent service from the moment we arrived until our departure. The valet staff, front desk, concierge, housekeepers, restaurant staff, and beach activity coordinators, including the surf coach, all contributed to our wonderful experience. The location was perfect, right in the heart of everything, yet we still felt a sense of privacy and tranquility. We will definitely return!"

"Did not use laundry services, Mountain View was beautiful. "