"Outstanding customer service. From the moment you arrive you experience VIP levels of service (even if you’re not!) The number of staff members who called me by name was impressive! Upgraded room was very appreciated. Neha one of the concierges was super helpful and was more than helpful and accommodating. My brother and I especially appreciated the farewell card she left for us. We will surely stay at the Mandarin again the next time we are in Jakarta."
"We have been traveling for 2 months all over Asia and the breakfast was the best anywhere. The location being right next to this mall was perfect. The staff friendly. It smelled very nice and beds were comfortable "
"Staff were very friendly and accommodating. Breakfast had variety and enough to eat. Excellent location with near by shops and restaurants. Perfect for few days in Jakarta. "