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Holiday Inn Express and Suites Jacksonville East by IHG

2.5 star property
Hotel in Jacksonville with free breakfast and a fitness center

Choose dates to view prices

Holiday Inn Express and Suites Jacksonville East, near St. Johns Town Center, offers a practical home base. Guests enjoy a breakfast buffet, on-site gym, dry cleaning services, and a seasonal outdoor pool. Free self-parking makes exploring nearby attractions simple.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • 24/7 front desk
  • Laundry
The current price is P5,682
P6,449 total
includes taxes & fees
Nov 23 - Nov 24

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room, 1 King Bed with Sofa bed

Room amenity

Standard Room, 1 King Bed with Sofa bed

9.8 out of 10
Exceptional
(29 reviews)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Sofa bed - double
Blackout drapes/curtains
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(16 reviews)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Pillowtop bed
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Room amenity

Standard Room, 1 Queen Bed

8.0 out of 10
Very good
(9 reviews)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Pillowtop bed
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, Multiple Beds

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, Multiple Beds

9.4 out of 10
Exceptional
(39 reviews)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Pillowtop bed
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible (Accessible Tub)

Room amenity

Standard Room, 1 King Bed, Accessible (Accessible Tub)

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Sofa bed - double
Blackout drapes/curtains
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Pillowtop bed
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

Room amenity

Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

9.0 out of 10
Wonderful
(10 reviews)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Sofa bed - double
Blackout drapes/curtains
  • Sleeps 6
  • 2 Queen Beds

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9.4 out of 10, Exceptional, 1,002 reviews
The price is P6,085
P6,907 total
includes taxes & fees
Nov 30 - Dec 1
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About the neighborhood

Map
53 Jefferson Road, Jacksonville, FL, 32225

What's nearby

  • Regency Square Mall - 3 min drive - 3.0 km
  • University of North Florida - 5 min drive - 7.5 km
  • St. Johns Town Center - 6 min drive - 9.5 km
  • Jacksonville University - 10 min drive - 10.2 km
  • Mayo Clinic Florida - 13 min drive - 19.7 km

Getting around

  • Jacksonville Station - 23 min drive
  • Jacksonville International Airport (JAX) - 23 min drive

Restaurants

  • ‪Grinders American Diner - ‬14 min walk
  • ‪Hook Fish and Chicken - ‬9 min walk
  • ‪Dick's Wings & Grill - ‬10 min walk
  • ‪Dunkin' - ‬9 min walk
  • ‪Krystal - ‬20 min walk

About this property

Holiday Inn Express and Suites Jacksonville East by IHG

Hotel near St. Johns Town Center
You can look forward to a free breakfast buffet, a grocery/convenience store, and a terrace at Holiday Inn Express and Suites Jacksonville East by IHG. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a gym.
You'll also enjoy perks such as:
  • A seasonal outdoor pool along with sun loungers and pool umbrellas
  • Free self parking
  • Express check-out, a banquet hall, and a front-desk safe
  • Multilingual staff, coffee/tea in the lobby, and an elevator
  • Guest reviews give top marks for the breakfast and helpful staff
Room features
All 101 rooms offer comforts such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches like air conditioning and separate sitting areas. Guest reviews highly rate the clean rooms at the property.
Extra amenities include:
  • Pillowtop mattresses and free cribs/infant beds
  • Bathrooms with shower/tub combinations and free toiletries
  • Flat-screen TVs with premium channels
  • Separate sitting areas, refrigerators, and microwaves

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  • Breakfast included
  • Pet friendly
  • Parking included
8.6 out of 10, Excellent, 1,001 reviews
The price is P5,614
P6,372 total
includes taxes & fees
Nov 20 - Nov 21
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Built in 2007
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 8:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The seasonal pool will be open from March to November
Pool access available from 8:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
Alcohol is not served at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Jacksonville East
Holiday Inn Express Jacksonville East
Holiday Inn Express Jacksonville East Hotel
Holiday Inn Express Suites Jacksonville East
Inn Express Jacksonville East

Frequently asked questions

Does Holiday Inn Express and Suites Jacksonville East by IHG have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 8:00 AM–10:00 PM.

How much does it cost to stay at Holiday Inn Express and Suites Jacksonville East by IHG?

As of Nov 13, 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Express and Suites Jacksonville East by IHG on Nov 23, 2025 start from P 5,681.76, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Inn Express and Suites Jacksonville East by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Holiday Inn Express and Suites Jacksonville East by IHG?

Check-in start time: 3 PM; Check-in end time: 8:00 AM. After-hours check-in is not available.

What time is check-out at Holiday Inn Express and Suites Jacksonville East by IHG?

Check-out is at 11 AM.

Where is Holiday Inn Express and Suites Jacksonville East by IHG located?

Located in Arlington, this hotel is 1.5 mi (2.5 km) from Regency Square Mall and 2.1 mi (3.4 km) from Jacksonville Arboretum and Gardens. St. Johns Town Center and Florida State College - South Campus are also within 6 mi (10 km).

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Holiday Inn Express and Suites Jacksonville East by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 508 out of 1001 reviews
Rating 8 - Good. 264 out of 1001 reviews
Rating 6 - Okay. 114 out of 1001 reviews
Rating 4 - Poor. 66 out of 1001 reviews
Rating 2 - Terrible. 49 out of 1001 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Remel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Sep 2025

10/10 Excellent

Lorina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for the night and everything was awesome. Most definitely would book here again
Stayed 1 night in Oct 2025

10/10 Excellent

Janusz

Liked: Amenities
Clean room, delicious breakfast
Stayed 2 nights in Oct 2025

10/10 Excellent

Dalwin Moises Del

Liked: Cleanliness, staff & service, property conditions & facilities
Fresh breakfast, clean
Stayed 4 nights in Oct 2025

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

enjoyable stay

The staff was excellent. The rooms are spacious and there are plenty of options when it comes to breakfast.
Stayed 2 nights in Jul 2025

8/10 Good

Terea

Liked: Amenities, property conditions & facilities
It was a safe convient place to stay and met the needs of our family of 6
Stayed 1 night in Mar 2025

10/10 Excellent

Anastashia

Liked: Cleanliness, staff & service
The overall stay was nice, definitely good for a short stay while you explore the city of Jacksonville.
Stayed 5 nights in Feb 2025

10/10 Excellent

MARK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was great and the staff very accommodating
Stayed 1 night in Dec 2024

10/10 Excellent

Marlon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to alot of late night eaters
Stayed 2 nights in May 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful staff property was very clean and cleaned the rooms
Stayed 1 night in Dec 2024

10/10 Excellent

Shaindel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Darren at the desk was awesome at check in!
Stayed 1 night in Dec 2024

10/10 Excellent

Ethan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall very pleased with this hotel, especially given the fairly low price paid!!
Stayed 3 nights in May 2024

6/10 Okay

Sue

Liked: Cleanliness, staff & service, amenities
Weird location
Stayed 5 nights in Apr 2025

8/10 Good

ricardo

Liked: Cleanliness, staff & service
Don't like the location looks little sketchy
Stayed 1 night in Mar 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and service front desk was very friendly. Room was great!
Stayed 1 night in May 2024

4/10 Poor

Elizabeth

Disliked: Property conditions & facilities
The first room I was put it didnt have a working door. Than I was moved to a different room. That one was fine but very musty. The room was damp and felt disgusting. The breakfast staff hardly spoke english and had a hard time assisting me. The property overall was fine otherwise.
Stayed 5 nights in Aug 2025

8/10 Good

Judith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good size room and comfy bed. Great breakfast, but a bit crowded dining area.

8/10 Good

Margarita

Liked: Cleanliness, property conditions & facilities, room comfort
Stop with the pancake experiment.....awful. Go back to waffles
Stayed 4 nights in May 2025

10/10 Excellent

BOBBY

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Always awesome

The staff members are very friendly and the hotel is clean
Stayed 3 nights in Apr 2024

8/10 Good

marcus

Liked: Staff & service
It’s was a nice hotel had some dirty towels out by rooms but wasn’t bad.. breakfast was a good hot breakfast and staff was friendly last night
Stayed 1 night in May 2024

10/10 Excellent

VICTOR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our go to hotel every time we go to Jacksonville FL. It's always clean and has great staff. Love the fact that they provide all the necessary soaps and creams. 24/7 coffee is always hot and ready
Stayed 6 nights in Jul 2024

8/10 Good

Becky

Liked: Staff & service
We loved everything except the bathroom was fairly dirty. Breakfast was delicious and the location was good. We had dinner at a restaurant called Hurricane Grill and Wings. The burgers were excellent!
Stayed 1 night in Mar 2024

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Room

Good Room
Stayed 1 night in Apr 2024

6/10 Okay

Debbie

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Cons: I saw many dogs during my stay, which was unexpected. Overall the hotel is outdated....a transition piece was missing between the carpet and the tiles, there was an awkward strong smell in the closet, and the breakfast options were lacklustre. Pros: easy check in service, and location was close to my family.
Stayed 4 nights in Mar 2025