Jackson Park Highlands Hotels near Chicago

"Shockingly good"

"Before I arrived, I had already checked in and paid a deposit. However, when I arrived, they had some trouble fetching my information. Hence, I would not recommend others to do the pre-checkin. Some people were waiting for the laundry machines, but the hotel provides dry cleaning as well. The staff were pretty helpful."

"The hot water didn’t work while trying to shower and there was hair in the bed upon arrival"

"The staff were very welcoming and friendly. Our room was very clean and quiet. We will definitely be back!"

"Loved my stay here. Room was clean, staff was friendly. Great location with everything you need right by the property. 10 out of 10!"

"The entire experience was great! Well except parking."

"The room is dated and overpriced for the lack of amenities in the room. Heater was not working during stay. Not properly cleaned with left over hair ties. The breakfast bar and lounge bar are a nice touch, however the staff is rude and not very willing to help. The manager of the hotel being one of the worst. We had left items and had an incredibly rude experience trying to get them back. The front desk was rude and unprofessional. When we got the manager he said “this is more of a housekeeping issue”. This is clearly a hotel/management issue after 10 days with no contact. The manager begrudgingly helped us finally get our items found. Honestly feel if we hadn’t hounded them I never would’ve received my items. Do not recommend this hotel. Will be writing an email to corporate as well. "

"Great location$ access to many things "

"The property, our room, and the staff were all FIVE STARS! Highly recommend this place!!"