"Very nice hotel, but rooms are looking dated now, not 5 star at all. Some staff were great, others not very good, and are not allowed to do certain things. Stayed at the Viceoy last year in Loulé, another level in terms of rooms. Overall, nice holiday and some good things about the hotel, but not 5 star in my view. Also lots of building work going on, so take your earphones if you don’t like diggers…"