Iscra e Voes Hotels

"Amazing place"

"Quite possibly the most dishonest hotel I've stayed at.  Whilst it's beautiful and serene, with a lovely beach, please be warned of some of the practices deployed by staff.  We booked an airport transfer upon arrival: the driver arrived at the exact time of us landing (which cabbie does this??) and we were charged a wait time. There was no allowance made for customs or luggage. Very cheap tactic.  They also tried to charge an extra night city tax, which we had not occupied the hotel.  We tried to take a late check out in lieu of missing our first night: given that is low season and the hotel was almost empty, you'd think they'd show some good will. No: they wanted to charge €120 for us to stay in our room until 5pm. Food is very average. It's a relaxing resort, but the mentality to fleece guests is disgusting. It wouldn't happen in Greece!  I'd avoid this island and the resort based on the hotel staff and taxi driver's behaviour, as one receptionist agreed with me that their approach was a cultural issue/nuance."

"Excellent stay. Such a high quality resort."

"Clean tidy room nice pool area and beautiful views"

"Such a beautiful property in such a beautiful location. It is so peaceful. Lovely pool and surrounding area. The beach is amazing and close by. The property is extremely well cleaned and all of the staff are so helpful. Would definitely recommend this place and would like to stay here again in the future."

"Private pretty security everything close by friendly staff relaxing definitely gl back. "

"The staff at the hotel were so friendly and helpful. Would recommend "

"Un soggiorno indimenticabile in una vera oasi di pace. La posizione dell’hotel è semplicemente perfetta: affacciato sulla spiaggia di Auledda, intima e suggestiva, e in un punto strategico per scoprire la Costa Smeralda in tutta la sua bellezza. La struttura colpisce subito per la cura dei dettagli: giardini rigogliosi, piante e fiori che incorniciano ogni angolo, una piscina da cartolina. Tutto è pensato per trasmettere relax e armonia. Il vero valore aggiunto, però, è il personale. Sempre sorridente, disponibile e autentico, con quel tocco umano che rende ogni interazione speciale. Ricordiamo con affetto Ivana e Andrea, la bagnina: due persone splendide che hanno reso il nostro soggiorno ancora più piacevole. La parte culinaria merita un capitolo a sé: colazioni abbondanti e raffinate, con un buffet ricchissimo; cene che ogni sera sorprendevano con piatti diversi, pesce freschissimo e antipasti davvero memorabili. Il rapporto qualità-prezzo è eccellente, soprattutto considerando la qualità delle materie prime e la varietà delle proposte. È difficile trovare un difetto in un’esperienza così. L’unico piccolo appunto riguarda il nostro patio: accanto c’era un generatore che, in alcuni momenti, creava un po’ di rumore e ci ha tolto la possibilità di goderci in pieno qualche serata all’aperto. Le camere sono comunque perfettamente isolate e, a finestre chiuse, non si percepiva nulla. In conclusione: un hotel che ha superato ogni aspettativa!"

" The location is beautiful and peaceful — exactly what we wanted — but the service is not at 4-star level. Staff are kind but clearly overstretched. We were charged €8/day for parking with no alternative, which should really be included. Breakfast starts only at 8AM with no early option, and no water or coffee machine in the rooms. The spa was advertised but was unavailable during our stay, with no prior notice. The pool bar opened only after 1PM. The biggest surprise was the coffee: machine coffee was poor, and my first cappuccino tasted of salty water (likely tap water). Though the waiter apologised and fixed it the next day, this is unacceptable in an Italian 4-star resort. Staff also had loud arguments near guests. Room cleaning was basic: towels were changed but sheets weren’t, and floors weren’t properly cleaned. The food menu is very limited and expensive. Worst of all, during checkout they tried to charge us more than double (including parking again and items we didn’t order). Only after I asked to check the bill was it corrected. Beautiful setting, but the service, transparency, and quality need major improvement"