The Banjaran Hotsprings Retreat

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Where to?

Dates

May 2026

16

June 2026

Outdoor pool - The Banjaran Hotsprings Retreat (Ipoh)

View from room - The Banjaran Hotsprings Retreat (Ipoh)

2 restaurants, breakfast served - The Banjaran Hotsprings Retreat (Ipoh)

A terrace with wicker furniture and a view of a lush valley with a lake. - The Banjaran Hotsprings Retreat (Ipoh)

Lobby - The Banjaran Hotsprings Retreat (Ipoh)

Luxury

9.6

Exceptional

Geothermal sanctuary in limestone caves

Thermal pools and private hot tubs offer serene soaking amid lush jungle with mountain views. Jeff's Cellar, a unique cave restaurant, serves nine-course artistic dining experiences. Free yoga sessions and meditation caves complement the natural hot spring sauna experience.

Popular amenities

Pool
Parking included
Free WiFi
Air conditioning

P31,385 total

includes taxes & fees

Jun 4 - Jun 5

About the neighborhood

Located in Ulu Kinta, a neighborhood in Ipoh, The Banjaran Hotsprings Retreat is near a train station and on a lake. Geological Museum and Khizanat are cultural highlights, and some of the area's activities can be experienced at Royal Perak Golf Club and Meru Valley Golf & Country Club. Sunway Lost World Theme Park: Hot Springs & Night Park and GoChin Tambun Pomelo Agro Farm are also worth visiting. Take an opportunity to explore the area for water adventures such as rafting and other activities like golfing. Visit our Ipoh travel guide

1 Persiaran Lagun Sunway 3, Ipoh, Perak, 31150

What's nearby

Lost World Tambun
14 min walk - 1.2 km
Concubine Lane
15 min drive - 13.3 km
Sunway Lost World Theme Park: Hot Springs & Night Park
14 min walk - 1.2 km
Ipoh Parade
13 min drive - 12.2 km
Aeon Station 18
21 min drive - 18.6 km

Getting around

Ipoh Railway Station
11 min drive
Ipoh (IPH-Sultan Azlan Shah)
20 min drive

Restaurants

Garden Terrace
14 min walk
The Pomelo
4 min walk
Restaurant Di Nijam
12 min walk
Wan Ikan Bakar Seafood
9 min walk
Clove Cafe
11 min walk

About this property

The Banjaran Hotsprings Retreat

Luxury boutique hotel located in Ulu Kinta

A terrace, shopping on site, and a garden are just a few of the amenities provided at The Banjaran Hotsprings Retreat. Indulge in a manicure/pedicure, a massage, and a body scrub at the onsite spa. Be sure to enjoy breakfast, lunch, and dinner at the two on-site restaurants. Yoga classes are offered at the gym; the property also has a library, dry cleaning/laundry services, and a bar. Free in-room WiFi is available to all guests, along with conference space and a steam room.

Additional perks include:

An outdoor pool
Free self parking
A free theme park shuttle, hot springs on site, and express check-out
Express check-in, a 24-hour front desk, and a banquet hall
Guest reviews say great things about the helpful staff

Room features

All guestrooms at The Banjaran Hotsprings Retreat offer comforts such as private rooftop hot tubs and premium bedding, in addition to perks like pillow menus and air conditioning.

Extra amenities include:

Hypo-allergenic bedding and down comforters
Bathrooms with rainfall showers and free toiletries
49-inch HDTVs with premium channels
Coffee/tea makers, ceiling fans, and daily housekeeping

Similar properties

Pool
Parking included
Restaurant
Air conditioning

P6,968 total

includes taxes & fees

May 20 - May 21

Compare similar properties

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Roundtrip airport shuttle (surcharge)
Free theme park shuttle
Free covered self parking on site

Food and drink

2 restaurants
A bar/lounge
Couples/private dining

Restaurants on site

Jeffs Cellar
Sky Bar
The Pomelo

Things to do

3 hot springs
Full-service spa
Gym
Library
Outdoor pool
Sauna
Shopping
Steam room
Yoga classes

Conveniences

24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Turndown service

Business services

430 square feet of conference space
Meeting room

Outdoors

Garden
In the mountains
On a lake
Terrace

Full-service spa

3 hot springs
Aromatherapy
Ayurvedic treatments
Body scrubs
Facials
Hot springs open from 7:00 AM - 7:00 PM
Hot springs water temperature - 104 ºF
Hot tub
Hydrotherapy
Manicures/pedicures
Massage

Accessibility

No elevator

More

31 buildings
Banquet hall
Built in 2010
Smoking not allowed

Room amenities

Bedroom

Down comforter
Hypo-allergenic bedding
Pillow menu
Premium bedding

Bathroom

Bathrobes
Free toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Shower
Slippers
Toilet paper
Towels provided

Entertainment

49-inch smart TV with premium channels

Food and drink

Coffee/tea maker
Free bottled water
Limited room service

More

Air conditioning
Ceiling fan
Iron/ironing board on request
Phone
Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

At check-in, guests must provide a record of full COVID-19 vaccination

COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in

Information provided by the property may be translated using automated translation tools

Dining at Jeff's Cellar is available by reservation only and must be requested at least 48-hours before arrival. Reservations cannot be requested after check-in.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 12 are not allowed at this adults-only property; all guests 12 and older are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Deposit: MYR 500.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 18 years old

This property accepts credit cards; cash is not accepted

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties

Pool access available from 7 AM to 7 PM

Hot springs access available from 7:00 AM to 7:00 PM

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Children 12 years old and younger are not permitted at this adults-only property

Only registered guests are allowed in the guestrooms

Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

No pets and no service animals are allowed at this property

Frequently asked questions

Does The Banjaran Hotsprings Retreat have a pool?

Yes, this property has an outdoor pool. Pool access is from 7 AM–7 PM.

How much does it cost to stay at The Banjaran Hotsprings Retreat?

As of May 16, 2026, prices found for a 1-night stay for 2 adults at The Banjaran Hotsprings Retreat on Jun 4, 2026 start from P28,873, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Banjaran Hotsprings Retreat pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at The Banjaran Hotsprings Retreat?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM.

What time is check-out at The Banjaran Hotsprings Retreat?

Check-out is at noon. Late check-out is available for a fee.

Does The Banjaran Hotsprings Retreat provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is The Banjaran Hotsprings Retreat located?

Located in Ulu Kinta, this luxury hotel is 0.7 mi (1.2 km) from Sunway Lost World Theme Park: Hot Springs & Night Park and within 6 mi (10 km) of GoChin Tambun Pomelo Agro Farm and Kinta City Shopping Centre. Ipoh Night Market and Geological Museum are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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The Banjaran Hotsprings Retreat Reviews

9.6

Exceptional

9.6

Cleanliness

8.6

Location

9.6

Staff & service

9.4

Property conditions & facilities

Verified

10/10 Excellent

Ichika

Feb 8, 2026

Liked: Cleanliness, staff & service, amenities

Everything is great especially the hospitality of the hotel’s staff is excellent.

Stayed 2 nights in Feb 2026

Verified

10/10 Excellent

Phung Genie

Dec 5, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Beautiful villa, great staff, unique dining experience and great amenities

Stayed 1 night in Dec 2025

Verified

10/10 Excellent

Ying Ying

Jan 7, 2026

Liked: Cleanliness, staff & service, amenities

The room was clean and staff are helpful. Amenities in the room is outdated and need maintenance work or best a renovation.

Stayed 2 nights in Jan 2026

Verified

10/10 Excellent

Norman

Feb 1, 2026

Liked: Cleanliness, amenities, property conditions & facilities

Amenities, facilities. The welcome pomelo. Staff are really lovely. Having your own pool and spa is fabulous My wife borrowed a bike to go for a ride with the family. The bikes are a bit old but fine but she took a tumble. They were great to help her out in terms of antiseptic etc.

Stayed 1 night in Jan 2026

Verified

10/10 Excellent

SungJoon

Feb 3, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I had a very pleasant stay. Room was very clean, comfortable, well serviced.

Stayed 2 nights in Jan 2025

Verified

10/10 Excellent

YUKA

May 22, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was the best resort in Malaysia. Room is very clean and new. I strongly recommend to have dinner at Jeff’s Cellar.

Stayed 1 night in May 2025

Verified

10/10 Excellent

Belle

Oct 2, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent place for a retreat! Property was beautiful, room was comfortable and relaxing, staff were friendly and helpful, Jeff's Cellar was a wonderful special dining experience. Highly recommend!

Stayed 1 night in Sep 2024

Verified

10/10 Excellent

Elizabeth

Oct 7, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The Banjaran Hotsprings Retreat was truly a dream. The facility is stunning, the staff polite and attentive and food/drinks/service were all impeccable. Will definitely be back and highly recommend to any fellow travelers.

Stayed 1 night in Sep 2024

Verified

10/10 Excellent

wai kuen

Jul 20, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Staff friend, relax and very privacy resort feel. nice breakfast so much choice.

Stayed 1 night in Jul 2024

Verified

10/10 Excellent

YuenYuen Debbie Chiu

Sep 17, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Very nice resort. A place for total relaxing. One night is not enough.

Stayed 1 night in Sep 2024

Verified

10/10 Excellent

Dr. Stephen-Claude

Dec 9, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

This is my third visit to this beautiful oasis, and I am never disappointed. If you are a nature lover, this resort is for you. Beautiful natural setting, delicious food, well-trained and wonderful staff, with a geothermal hotspring jacuzzi and cool dipping pool in each villa. It is worth every cent you pay. I must mention some of the wonderful staff here - Ali, Ram, Chetan, Kin, Simon, Apple, Siva, Rubini and Livesh, who all make this place special. Kin was a class above the others as he took the time to explain each dish, and was always open to feedback. Ram and Chetan were just wondeful conversationalists and so very pleasant. The entire staff including reception, housekeeping, maintenance and grounds are just so friendly. Thank you guys from both of us.

Stayed 4 nights in Dec 2025

Verified

10/10 Excellent

Verified traveler

Aug 7, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing place

Love Banjaran and it has 1 of the coolest restaurants in the world, Jeff's Cellar

Stayed 2 nights in Apr 2024

Verified

10/10 Excellent

Punita

Mar 3, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing and amazing resort

Excellent hot springs and meditation resort. We added this hotel on our itinerary at the last minute and so glad we did! Not to be missed! They have a forest trail and great birding on the grounds

Our villa was over a lake and we had hot spring private pool in our villa!

Stayed 2 nights in Feb 2024

Verified

10/10 Excellent

Wee Chieh

Apr 5, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Super relax with the hot spring and room super nice. However the gym equipment abit old , need maintenance

Stayed 2 nights in Mar 2025

Verified

10/10 Excellent

Frances

Aug 13, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Customer service was excellent. Food delicious. Options for puck up, drop off and for site seeing

Stayed 2 nights in Aug 2024

Verified

10/10 Excellent

Joseph

Jun 27, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

The staff were very sweet and friendly & they left little treats in our room. I am also pregnant and they made my room very comfy with extra pillows and a pregnancy pillow

Stayed 3 nights in Jun 2024

Verified

10/10 Excellent

David

Jun 7, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Rarely you experience hospitality in a place where everything about the guest experience has been so well thought out that it truly approaches perfection. Stunning beautiful surroundings and grounds, landscaping, and architecture including interior decorating. And the staff go the extra mile in so many ways to make the guests’ experience not only restful but even beautiful.

Stayed 2 nights in Jun 2024

Verified

10/10 Excellent

Andrej

Nov 28, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This is the most beautiful place we've stayed so far. Absolutely stunning, gives you an 'awe' effect. One of a kind experience. Amazing staff, service, facilities, location, surroundings and design. Not to mention Jeff's Cellar restaurant, a unique food journey. Oh yes, and fantastic breakfast...

Stayed 2 nights in Nov 2023

Verified

10/10 Excellent

Sue-Anne

Mar 17, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely getaway

We’ve had a wonderful time celebrating our 10th year anniversary in this retreat. Staff is amazingly friendly and helpful. The resort amidst the lime caves is magnificent! The only pet peeve I had was the construction noise coming from the upcoming hospital next to the resort.

Stayed 2 nights in Mar 2024

Verified

10/10 Excellent

Pai Ling

Mar 6, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Overall, our stay at the Luxury Hot Spring Retreat exceeded all expectations. From the moment we arrived until the moment we departed, every aspect of our experience was flawlessly executed. The combination of luxurious amenities, impeccable service, and culinary delights left an indelible mark, promising a return visit in the near future. Without a doubt, this resort has secured its place as our go-to destination for indulgence and relaxation.

Stayed 2 nights in Mar 2024

Verified

10/10 Excellent

DAMIEN

Oct 15, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Amazing experience for our wedding anniversary. The location is stunning, property and facilities are top notch and the service was incredible; each staff member was super friendly and went above and beyond to make our stay unforgettable. The food and incredible cave at Jeff’s cellar was definitely the highlight of our stay! Thanks a ton!

Stayed 2 nights in Oct 2023

Verified

10/10 Excellent

Samir

Dec 6, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

What a relaxing and beautiful place. I highly recommend the cave for dinner one night. It’s fine dining. The cave is so beautiful. It’s 250 million years old. Very romantic!

Stayed 2 nights in Dec 2023

Verified

10/10 Excellent

Lauren

Nov 17, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed two nights for our honeymoon and it was worth every penny. We were given swan towels and rose petals on the bed and a congratulatory little cake. The private hot springs and plunge pool in our villa were excellent and nice to lounge in the outside/inside living area during thunderstorm. The staff were lovely, welcoming, attentive and friendly. We will definitely be coming back to Ipoh just for this beautiful gem.

Stayed 2 nights in Nov 2023

Verified

10/10 Excellent

Ali

Sep 2, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

A very unique, relaxing and peaceful hotspring resort unlike any place we have been to. The resort really makes you feel special and welcome with all the extras and convinces provided. The resort and its surrounding feels like a small piece of rainforest heaven with its hot spring dipping ponds, villas with your own hotspring Jacuzzis and pools, free evening yoga and meditation classes, 2 meditation caves, ome natural hot spring heated sauna cave, a mitchelen star worthy restaurant set in a natural cave (jeffs cellar), and a bar on a mountain side overlooking the forest and natural geothermal pool. Jeffs cellar served the most amazing 9 course meal we've had and thier staff were all knowledgeable and welcoming. This resort is beyond words, and well worth the price.

Stayed 3 nights in Aug 2023

Verified

10/10 Excellent

Susannah

Oct 27, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

From the moment you arrive at The Banjaran you know that there is something special on offer. The photos do not prepare you for the beauty of the site, the mountain backdrop and lush jungle with gently weaving paths promising so much and tempting you to explore. The caves and hot springs, picture perfect pool and all day dining. The villas are perfectly presented and provide so much more than a standard room, spacious living space and private pools, balcony over the water or furnished terrace and well stocked mini bar. The vibe at Banjaran is laid back and low pressure. Long lazy delicious breakfasts and options to relax and decompress around the site, spa, sauna, pools and places to just site and watch the world go by. At the core of the Banjaran experience are the staff who are friendly, quietly efficient and always purposeful.

Stayed 2 nights in Oct 2024

The Banjaran Hotsprings Retreat

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Photo gallery for The Banjaran Hotsprings Retreat

Exceptional

Geothermal sanctuary in limestone caves

Popular amenities

Room options

Check availability for these dates

View all photos for Water Villa (No Child Allowed)

Water Villa (No Child Allowed)

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Garden Villa (No Child Allowed)

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Lake Villa (No Child Allowed)

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Two Bedroom Pool Villa (No Child Allowed)

View all photos for Grand Garden Villa (No Child Allowed)

Grand Garden Villa (No Child Allowed)

View all photos for Water Villa (No Child Allowed)

Water Villa (No Child Allowed)

View all photos for Garden Villa (No Child Allowed)

Garden Villa (No Child Allowed)

View all photos for Lake Villa (No Child Allowed)

Lake Villa (No Child Allowed)

View all photos for Royal Villa - Two Bedroom Pool Villa (No Child Allowed)

Royal Villa - Two Bedroom Pool Villa (No Child Allowed)

View all photos for Grand Garden Villa (No Child Allowed)

Grand Garden Villa (No Child Allowed)

About the neighborhood

What's nearby

Getting around

Restaurants

About this property

The Banjaran Hotsprings Retreat

Similar properties

WEIL Hotel

Property amenities

Internet

Parking and transportation

Food and drink

Restaurants on site

Things to do

Conveniences

Guest services

Business services

Outdoors

Full-service spa

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Property payment types

Important information

Fees

Optional extras

You need to know

We should mention

Frequently asked questions

Have a question?

Reviews

The Banjaran Hotsprings Retreat Reviews

Exceptional

9.6

8.6

9.6

9.4

Reviews

10/10 Excellent

Ichika