Indianapolis hotel rooms a the Best Western

"I usually stay at this hotel twice a month I come in town with my family My last couple of stays have not been what it usually especially this time April 25,2026. My sink was stopped up in the bathroom. But before that I checked in at 415pm my children went to the pool about 440pm. We was there no long then 20 mins due to the CHLORINE being to strong.I notified the front desk which they told me it was salt water which I didn’t believe at all because everyone left out. The hotel closed the pool about a hour later & never opened it back up. I was very upset because honestly what is it do at a hotel for children besides SWIM. They are getting worse if you ask me I don’t recommend."

"All goid"

"Our bed was broken out heads dipped down very uncomfortable sleep. Kept waking up all contorted trying to even ourselfs out. Husband woke up with a terrible back ache I just couldn’t stay alseep"

"Advertised free breakfast was unavailable because of renovations, couple of roaches spotted on last night of stay. Even then, it's still not the worst place we've stayed. You get what you pay for, I suppose."

"Great. Will definitely recommend "

"It was clean. There’s no pool. The hotel door doesn’t shut all the way . There’s not bath tub. It’s kind of a sketch area . It was clean though and the staff was nice "

"Great breakfast multiple fresh options."

"Had issue with adjoining room. Guest was loud, obnoxious, and stayed up til 2:30am, keeping us up. When I called the front desk to complain, the guest argued with the receptionist. Nothing was done and we weren’t moved. We didn’t sleep well that night, our only night there! "

"Mac registered us & he was amazing. Our room was much smaller than we anticipated. We booked a Deluxe King bed room & it was not a full king size bed at best it was queen plus. The bathroom was elegant but the smallest bathroom I have ever had at a hotel. The common areas of the hotel are beautiful. The hotel is extremely well located to restaurants & cultural & sporting events"