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"Overall great"

"Near to everything essential."

"It's a bit old and the flush in the toilet is not in good condition , it's an old hotel , well maintained but need some remodeling especially in the bathroom. "

"Overall it’s pleasant stay"

"The place was had good staff,services and rooms. We enjoyed it."

"I recently stayed at this hotel and, unfortunately, it felt much closer to a 3-star experience than the advertised 4 stars. For a property charging over $250 per night, the overall value and quality were disappointing. One major issue was the TV entertainment. There were virtually no channels available , not even basic local channels. The only option was to log into Netflix or other streaming services using your personal account, which can be difficult or impossible for international travelers due to regional restrictions and login verification requirements. The restaurant was another letdown. The menu was very limited, and the food prices were extremely high for the quality and selection offered. What made it more frustrating was the hotel’s policy against bringing outside food onto the property, although I noticed other guests eating Jollibee and other takeout food by the pool without any issue. The rules seemed inconsistent. The room amenities also did not meet expectations for a hotel in this price range. There were no bathrobes provided in the room, and when I requested robes, the hotel delivered child-sized ones that clearly did not fit an adult guest. Perhaps the most concerning issue was the water smell. The first time the faucet or shower was turned on, there was a strong sewage-like odor coming from the water, which was very unpleasant. Overall, this hotel charges luxury-level prices but fails to deliver a comfortable or polished experience. Very disappointing 😟"

"Never stay here , This is my third booking with them i ask for a little favor due to some uncertain changes and error but they refuse to help"

"The room is not really clean .The front desk personnel needs more customer service training.The staff in the restaurant is not really attentive for the order despite the fact that it is not busy at all"

"Microtel Baguio is one of the better hotel in the area. I stayed for 17 days in Microtel Baguio because of the location. It's a walking distance to SM Baguio. Amenities are better comparing to some hotels close by session road. The bed is very comfortable and they clean the room every day. The staffs are attentive and very approachable. Negative: you can hear noise from outside especially early morning like 2:30am , the whistle from the bus hub. I recommend this hotel to friends and family. Thanks."