Ightfield Hotels

"In the room the carpet was filthy. The mattresses were too soft. The internet was poor. The downstairs area looked very uninviting, like it had been left to rot. It was dark and depressing. There was no nice common area to sit and relax in. The carpet on the way to the rooms looked like it hadn't been changed since the 1950s and was threadbare and dirty. The area near the landing toilets was old and smelled of sewage The whole place needs an absolutely thorough makeover."

"Polite staff Great location for the event Great price Quiet room comfy bed Excellent tasty food nice breakfast buffet Staff excellent Overall 10/10"

"Excellent location. Very friendly and helpful staff. On arrival we were met by Molly who showed us to our room. We stayed on a bank holiday weekend and the bar area was very busy, great outdoor area with Mexican bar. We booked the double superior room (room 1) which has plenty of space. Huge four poster bed. Large en-suite with large shower. Tea/coffee/hot chocolate facilities provided in room. TV, Hair dryer, ironing board, fan also in the room.The only issue that maybe a problem is the room windows do back onto the beer garden but this didn't bother us at all. Prices at the bar were very reasonable. Didn't have food so can't comment on that. Check out was 11am so not to early and its just putting room key into the box before leaving (so easy)."

"Big and clean room. Great breakfast "

"Basic, noisy and busy when I stayed."

"The woman who served me in the bar on Tuesday 28th April was very nice and friendly. The breakfast was very good with a great selection, even though I arrived fairly late. It’s a lovely hotel, but a shame there isn’t a swimming pool."

"Staff are ok, hotel needs updating. Rooms are dated, bathroom needs a good clean, didn’t like the hair in the plug in the bath. Beds and pillows are comfortable. Bar area not clean, lack of staff willing to service. Food ok, definitely reheated. Breakfast was ok, but they need to tell you it’s not just full English for £9.95 and provide the menu on check-in. Young lady on breakfast provided an excellent service, although tables not cleaned, no cutlery, napkins, cups or glasses. Had to ask for everything. Really understand why the Premier Inn and Ramada was full, definitely better planning next time and look at reviews. "

"Great staff. Location perfect."

"Wonderful place with fantastic staff. Cannot recommend it. "