Search Inns in Howden

"We stayed in a twin room. It was very dark, and the bathroom was quite small. We did not even have a place to hang the hand towel. Room service was quick, but the restaurant was quite slow. Great location!"

"Great location ,great hotel , very Grand !"

"The apartment was very clean, well laid out and everything you could need for a good weekend away but the bed was supposed to be a king and was only a double and it was also the most uncomfortable bed I have ever slept on which is my only complaint with the apartment but it would be nice to be able to have a good and comfortable night's sleep."

"Hotel and staff were very good. Only issue we had were noisy guests on our floor shouting late at night. That's not something we expected in a Hilton brand property."

"The hotel is lovely and perfect location, we have stayed before but this time the drinks were flat and when we asked for another, they tried to charge us and we went for breakfast at 10am, breakfast is until 11am, there was barely any hot food left and we were told they weren’t making any more. They did eventually make more but by then my partner had finished his food so we left it."

"Great room. Bed extremely comfortable. Fantastic location "

"Nice hotel in a good location. Staff were great and breakfast was nice"

"N/A"

"A lovely place but unfortunately let down by rude staff, bad room placement and broken air conditioning. There was a wedding taken place and the music went on into the night, between this and the broken air conditioning, our young baby was disturbed through the night. We contacted Gary the nightporter who was helpful and explained they knew it was an issue and to raise it with management the following day. We contacted management by email in the end as no one was available the following day. I was contacted by Vicky, who did offer a tokenistic 20% off on future bookings but implied I had lied about all issues and failed to respond when I queried her approach. Really disappointing, at over £200 a night - we got no sleep and our baby really didn’t enjoy the next day owing to his discomfort in the night. A real shame that it could have been resolved so easily with effective customer service and a kind manner."