Does Four Points by Sheraton Houston - CITYCENTRE have a pool?

Yes, this property has an outdoor pool.

Is Four Points by Sheraton Houston - CITYCENTRE pet-friendly?

Yes, this property allows pets with a maximum weight of up to 30 lbs per pet. Some restrictions may apply, so please contact the property for more details.

How much is parking at Four Points by Sheraton Houston - CITYCENTRE?

Self parking is available for a fee.

Where is Four Points by Sheraton Houston - CITYCENTRE located?

Located in Memorial, this luxury aparthotel is within a 5-minute walk of CityCentre and Houston Community College - Energy Corridor. Town and Country Village and Memorial Hermann Memorial City Medical Center are also within 1 mi (2 km).

Four Points by Sheraton Houston - CITYCENTRE Reviews, Deals & Photos 2025

About the neighborhood

Located in Memorial, a neighborhood in Houston, Four Points by Sheraton Houston - CITYCENTRE is in a shopping district. CityCentre and Memorial City Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Houston Zoo and Downtown Aquarium. Looking to enjoy an event or a game? See what's going on at NRG Stadium or Toyota Center.

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View more Aparthotels in Houston

8/10 Good

Verified traveler

Mar 17, 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very welcoming staff took the extra step to make sure we were pleased.

Stayed 1 night in Mar 2020

4/10 Poor

Carlos, Plano, TX

Mar 17, 2020

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Mold on walls, rusty restroom just very disappointing

Stayed 1 night in Mar 2020

8/10 Good

Verified traveler

Mar 15, 2020

Liked: Staff & service

Disliked: Property conditions & facilities

Stayed 2 nights in Mar 2020

8/10 Good

Verified traveler

Mar 10, 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Mar 2020

8/10 Good

Verified traveler

Feb 25, 2020

Stayed 3 nights in Feb 2020

4/10 Poor

Ben, Houston

Feb 14, 2020

Liked: Staff & service

Disliked: Property conditions & facilities

The room we stayed is really small and needs update. It feels like a motel and Is is definitely not what we expected. We were very much disappointed

Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Feb 12, 2020

Stayed 2 nights in Feb 2020

2/10 Terrible

Justin, Milwaukee

Feb 8, 2020

Disliked: Cleanliness, amenities, property conditions & facilities

Lobby was spectacular, rooms were atrocious! Breakfast was expensive for what it was, will be finding another spot in the future..

Stayed 4 nights in Feb 2020

8/10 Good

Verified traveler

Jan 26, 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Jan 2020

2/10 Terrible

Ginger

Jan 25, 2020

Stayed 4 nights in Jan 2020

4/10 Poor

Verified traveler

Jan 19, 2020

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities, room comfort

Stayed 2 nights in Jan 2020

2/10 Terrible

Verified traveler

Jan 19, 2020

Disliked: Amenities, property conditions & facilities

Booked a suite with two queen beds and a sofabed. Sofabed was broken. Couch was sunken in. The room is noisy and dated. Heard thumping and bumping so loud it sounded like they were remodeling the room sabove me and next to me. Had to sleep on an old rollaway bed because they didnt have any other rooms avilble. Awakened by toilets flushing. Not pleased at all and i will be asking for a refund.

Stayed 1 night in Jan 2020

4/10 Poor

Rude, CITYCENTRE

Jan 13, 2020

Liked: Cleanliness, amenities, property conditions & facilities

Disliked: Staff & service

Completely rude front desk. I work for a disaster/emergency company. My husband is a police officer. We were both on call for very inclement weather. I booked the room for both of us. My husband checked in around 930. Happened to have one of my companies shirts on desk attendant said: oh, no are there a bunch of y’all coming again? That was the worst night of my life, comments about there were so many of us, shutting down the bar, etc (we had a convention there and booked SEVERAL rooms there a month or so before)... he told her no, they were working late for the weather. She told him “oh thank goodness”. I checked in To a different attendant around 5 am after a nearly 18 hour shift with the weather. I asked for a late check out and she said no problem, don’t worry about the charge, planned on checking out at 2pm. At 140 I called the front desk and asked for maybe 20 more mins she said no problem. At 225, I went to check out and the attendant said well, now I have to charge you $30 more bc you stayed late. Seriously. And they were NOT busy. You’re literally in the parking lot next to my company. Don’t worry. We won’t have 100+ people stay with you anymore.

Stayed 1 night in Jan 2020

10/10 Excellent

Don

Jan 9, 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super clean rubes nice friendly staff know if she’s whatsoever

Stayed 1 night in Jan 2020

6/10 Okay

Verified traveler

Jan 6, 2020

Liked: Cleanliness

Stayed 1 night in Jan 2020

2/10 Terrible

Fourpoint, Houston

Jan 4, 2020

Disliked: Amenities, property conditions & facilities

Rooms was so out dated.tub had rust in it ice machine was not working on the 9th floor.

Stayed 1 night in Dec 2019

2/10 Terrible

Bryan

Dec 31, 2019

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Two thumbs down

They shut the water off to the entire hotel for the whole day. Poorly managed and hotel is in need of a update.

Stayed 3 nights in Dec 2019

4/10 Poor

jeff

Dec 21, 2019

Disliked: Property conditions & facilities

Lipstick on a pig. Once past the lobby the hotel is 1980ish. Very tired. I feel like I was tricked

Stayed 1 night in Dec 2019

4/10 Poor

Verified traveler

Dec 17, 2019

Disliked: Property conditions & facilities, room comfort

Bad exeprience!

Very very very uncomfortable bed and the AC unit was load like an air plane!!! Very bad experience!

Stayed 1 night in Dec 2019

4/10 Poor

Verified traveler

Nov 23, 2019

Liked: Cleanliness, amenities, property conditions & facilities

Disliked: Staff & service

They did not give me the room I had reserved and also said breakfast was not included--despite it clearly bring listed as included. They could not move me to the correct room type because they said they were booked. They did comp my breakfast, however towards the end of the week they started trying to charge me for breakfast again. Disappointed.

Stayed 4 nights in Nov 2019

6/10 Okay

Verified traveler

Nov 16, 2019

Stayed 3 nights in Nov 2019

6/10 Okay

Sarah, Houston, TX

Nov 13, 2019

Liked: Staff & service

Disliked: Amenities, property conditions & facilities

Great location but was surprised by the quality of the actual hotel. No valet and had to park outside. The room carpeting looked about 40 years old. The heater-A/C was like from a motel. The beds were very comfortable though. I was put in a handicapped room so the features were all pretty low.

Stayed 1 night in Nov 2019

8/10 Good

STEEN

Nov 12, 2019

Liked: Cleanliness, staff & service, room comfort

Stayed 3 nights in Nov 2019

4/10 Poor

Verified traveler

Oct 28, 2019

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

The location is great and so was the breakfast. The hotel itself is horrible. The beds were super uncomfortable, the water drained extremely slow in the bathtub and in the sink, there was a hole on the ceiling of our room, the noises you hear through the wall were super annoying, and the hotel was just old and ugly. This hotel is too old for the location and it needs a major renovation.

Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveler

Oct 25, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Only booked a single room with a long bed but was put into a suite at no extra cost

Stayed 1 night in Oct 2019

Four Points by Sheraton Houston - CITYCENTRE

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