Aparthotel

Four Points by Sheraton Houston - CITYCENTRE

Luxury aparthotel with area shuttle service and a 24-hour fitness center

Choose dates to view prices

Where to?

Dates

November 2025

12

December 2025

Premium bedding, in-room safe, desk, iron/ironing board

Four Points by Sheraton Houston - CITYCENTRE welcomes visitors to Memorial with its inviting lobby fireplace. Guests can unwind at the outdoor pool or maintain their workout routine in the 24-hour gym. The hotel provides free in-room WiFi and convenient area shuttle service.

Good

Popular amenities

Bar
Pool
Parking available
Breakfast available
Pet friendly
Room service

Room options

Check availability for these dates

Tonight

Nov 12 - Nov 13

Tomorrow

Nov 13 - Nov 14

About the neighborhood

Houston, TX

What's nearby

CityCentre - 1 min walk - 0.0 km
Town and Country Village - 7 min walk - 0.6 km
Memorial Hermann Memorial City Medical Center - 18 min walk - 1.6 km
Memorial City Mall - 2 min drive - 2.3 km
Westheimer Road - 4 min drive - 7.1 km

Getting around

Houston Station - 19 min drive
Houston William Hobby Airport (HOU) - 35 min drive

Restaurants

‪Taste of Texas - ‬7 min walk
‪Ojos Locos Sports Cantina - ‬7 min walk
‪Yard House - ‬6 min walk
‪Niko Niko's - ‬5 min walk
‪Fuddruckers - ‬8 min walk

About this property

Four Points by Sheraton Houston - CITYCENTRE

Luxury aparthotel near CityCentre

Consider a stay at Four Points by Sheraton Houston - CITYCENTRE and take advantage of an airport shuttle, dry cleaning/laundry services, and a fireplace in the lobby. In addition to a bar and a 24-hour gym, guests can connect to free in-room WiFi.

Additional perks include:

An outdoor pool
Buffet breakfast (surcharge), a free area shuttle, and self parking (surcharge)
Express check-out, express check-in, and coffee/tea in the lobby
Free newspapers, a front-desk safe, and a 24-hour front desk

Room features

All 171 rooms feature comforts such as fireplaces and premium bedding, as well as perks like free WiFi and air conditioning.

Other conveniences in all rooms include:

On-request microwaves and irons/ironing boards
TVs with premium channels
Free infant beds, coffee/tea makers, and daily housekeeping

Similar properties

Pool
Breakfast included
Parking included
Free WiFi

P8,039 total

includes taxes & fees

Nov 21 - Nov 22

Policies

Check-in

Check-in time starts at 3 PM

Express check-in available

Check-out

Check-out before noon

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free

Service animals are welcome, and are exempt from fees

Up to 30 lbs per pet

Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Free cribs are available on request at the property

Property payment types

Important information

Optional extras

Fee for buffet breakfast: approximately USD 15 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip

Host has not indicated whether there is a smoke detector on the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Four Points Houston West

Four Points Sheraton Hotel Houston West

Four Points Sheraton Houston West

Sheraton Four Points Houston West

Four Points Sheraton Houston CITYCENTRE Hotel

Four Points Sheraton CITYCENTRE Hotel

Four Points Sheraton Houston CITYCENTRE

Four Points Sheraton CITYCENTRE

Four Points by Sheraton Houston CITYCENTRE

Four Points by Sheraton Houston - CITYCENTRE Houston

Four Points by Sheraton Houston - CITYCENTRE Aparthotel

Four Points by Sheraton Houston - CITYCENTRE Aparthotel Houston

Frequently asked questions

Does Four Points by Sheraton Houston - CITYCENTRE have a pool?

Yes, this property has an outdoor pool.

Is Four Points by Sheraton Houston - CITYCENTRE pet-friendly?

Yes, this property allows pets with a maximum weight of up to 30 lbs per pet. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is available for a fee.

What time is check-in at Four Points by Sheraton Houston - CITYCENTRE?

Check-in begins at 3 PM.

What time is check-out at Four Points by Sheraton Houston - CITYCENTRE?

Check-out is at noon.

Where is Four Points by Sheraton Houston - CITYCENTRE located?

Located in Memorial, this luxury aparthotel is within a 5-minute walk of CityCentre and Houston Community College - Energy Corridor. Town and Country Village and Memorial Hermann Memorial City Medical Center are also within 1 mi (2 km).

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Four Points by Sheraton Houston - CITYCENTRE Reviews

7.6

Good

8.2/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

8/10 Good

Verified traveler

Mar 17, 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very welcoming staff took the extra step to make sure we were pleased.

Stayed 1 night in Mar 2020

4/10 Poor

Carlos, Plano, TX

Mar 17, 2020

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Mold on walls, rusty restroom just very disappointing

Stayed 1 night in Mar 2020

4/10 Poor

Ben, Houston

Feb 14, 2020

Liked: Staff & service

Disliked: Property conditions & facilities

The room we stayed is really small and needs update. It feels like a motel and Is is definitely not what we expected. We were very much disappointed

Stayed 1 night in Feb 2020

2/10 Terrible

Justin, Milwaukee

Feb 8, 2020

Disliked: Cleanliness, amenities, property conditions & facilities

Lobby was spectacular, rooms were atrocious! Breakfast was expensive for what it was, will be finding another spot in the future..

Stayed 4 nights in Feb 2020

2/10 Terrible

Verified traveler

Jan 19, 2020

Disliked: Amenities, property conditions & facilities

Booked a suite with two queen beds and a sofabed. Sofabed was broken. Couch was sunken in. The room is noisy and dated. Heard thumping and bumping so loud it sounded like they were remodeling the room sabove me and next to me. Had to sleep on an old rollaway bed because they didnt have any other rooms avilble. Awakened by toilets flushing. Not pleased at all and i will be asking for a refund.

Stayed 1 night in Jan 2020

4/10 Poor

Rude, CITYCENTRE

Jan 13, 2020

Liked: Cleanliness, amenities, property conditions & facilities

Disliked: Staff & service

Completely rude front desk. I work for a disaster/emergency company. My husband is a police officer. We were both on call for very inclement weather. I booked the room for both of us. My husband checked in around 930. Happened to have one of my companies shirts on desk attendant said: oh, no are there a bunch of y’all coming again? That was the worst night of my life, comments about there were so many of us, shutting down the bar, etc (we had a convention there and booked SEVERAL rooms there a month or so before)... he told her no, they were working late for the weather. She told him “oh thank goodness”. I checked in To a different attendant around 5 am after a nearly 18 hour shift with the weather. I asked for a late check out and she said no problem, don’t worry about the charge, planned on checking out at 2pm. At 140 I called the front desk and asked for maybe 20 more mins she said no problem. At 225, I went to check out and the attendant said well, now I have to charge you $30 more bc you stayed late. Seriously. And they were NOT busy. You’re literally in the parking lot next to my company. Don’t worry. We won’t have 100+ people stay with you anymore.

Stayed 1 night in Jan 2020

10/10 Excellent

Don

Jan 9, 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super clean rubes nice friendly staff know if she’s whatsoever

Stayed 1 night in Jan 2020

2/10 Terrible

Fourpoint, Houston

Jan 4, 2020

Disliked: Amenities, property conditions & facilities

Rooms was so out dated.tub had rust in it ice machine was not working on the 9th floor.

Stayed 1 night in Dec 2019

2/10 Terrible

Bryan

Dec 31, 2019

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Two thumbs down

They shut the water off to the entire hotel for the whole day. Poorly managed and hotel is in need of a update.

Stayed 3 nights in Dec 2019

4/10 Poor

jeff

Dec 21, 2019

Disliked: Property conditions & facilities

Lipstick on a pig. Once past the lobby the hotel is 1980ish. Very tired. I feel like I was tricked

Stayed 1 night in Dec 2019

4/10 Poor

Verified traveler

Dec 17, 2019

Disliked: Property conditions & facilities, room comfort

Bad exeprience!

Very very very uncomfortable bed and the AC unit was load like an air plane!!! Very bad experience!

Stayed 1 night in Dec 2019

4/10 Poor

Verified traveler

Nov 23, 2019

Liked: Cleanliness, amenities, property conditions & facilities

Disliked: Staff & service

They did not give me the room I had reserved and also said breakfast was not included--despite it clearly bring listed as included. They could not move me to the correct room type because they said they were booked. They did comp my breakfast, however towards the end of the week they started trying to charge me for breakfast again. Disappointed.

Stayed 4 nights in Nov 2019

6/10 Okay

Sarah, Houston, TX

Nov 13, 2019

Liked: Staff & service

Disliked: Amenities, property conditions & facilities

Great location but was surprised by the quality of the actual hotel. No valet and had to park outside. The room carpeting looked about 40 years old. The heater-A/C was like from a motel. The beds were very comfortable though. I was put in a handicapped room so the features were all pretty low.

Stayed 1 night in Nov 2019

4/10 Poor

Verified traveler

Oct 28, 2019

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

The location is great and so was the breakfast. The hotel itself is horrible. The beds were super uncomfortable, the water drained extremely slow in the bathtub and in the sink, there was a hole on the ceiling of our room, the noises you hear through the wall were super annoying, and the hotel was just old and ugly. This hotel is too old for the location and it needs a major renovation.

Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveler

Oct 25, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Only booked a single room with a long bed but was put into a suite at no extra cost

Stayed 1 night in Oct 2019

2/10 Terrible

Nicola, Houston, TX

Oct 21, 2019

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

This property is old and run down. It smelled moldy and the furniture is broken.

Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveler

Oct 13, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent customer service at the front desk! Thank you to the young lady and the manager for a great stay! We stayed for a night with two small kids and they kindly updated the room, offered breakfast and even allowed a late checkout. Expedia offers free shuttle from the airport to the hotel but this hotel doesn’t provide that service. *Expedia we paid for breakfast and hotel didn’t get that information, please remove the expensive shuttle to the airport, Four Points don’t take guests to the airport.

Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Oct 7, 2019

Liked: Staff & service, amenities, property conditions & facilities

Room wasn't cleaned properly. The coffee from the day before was still in the coffee maker. A rag/towel was left behind on top of the desk. On the staff side though I want to thank Tamera for her amazing customer service she was super friendly and would always greet me every time I would come in or leave the hotel. I could tell she loved providing great service which she delivered! More front desk people like Tamera!

Stayed 3 nights in Oct 2019

8/10 Good

Wafik, Cairo

Oct 7, 2019

Liked: Cleanliness, staff & service, amenities

Property should be renovated. Lighting in the room is not distributed properly and the AC sound is noisy

Stayed 4 nights in Sep 2019

6/10 Okay

Verified traveler

Oct 5, 2019

Liked: Room comfort

Disliked: Cleanliness, staff & service

Business trip

Bad smell and needs some updating. The restaurant and bar staff were excellent but some of the front desk staff were not that friendly (only a couple) the rest were fine. However, the location is excellent

Stayed 5 nights in Sep 2019

2/10 Terrible

Kim, Phoenix

Oct 4, 2019

Disliked: Cleanliness, amenities, property conditions & facilities

There are bars on the walkway... no lamps or power next to the bed, no dresser... carpet felt dirty... bathroom was falling apart, shower was leaking upwards when on, tiles were broken in the bathroom floor... really sketchy. My coworker also got stuck here at the same time, and when she checked in, the receptionist said “we normally don’t put single women on the outside, but we’re out of rooms”

Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveler

Sep 20, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff at all levels are extremely helpful and have a sole purpose of making the guests as comfortable as possible. Very helpful warm and friendly.

Stayed 17 nights in Sep 2019

4/10 Poor

Verified traveler

Sep 16, 2019

Disliked: Staff & service, property conditions & facilities

Rooms need serious upgrades. Paint peeling off the walls, old carpet are a couple of the most obvious issues We noticed.

Stayed 1 night in Sep 2019

6/10 Okay

Verified traveler

Sep 10, 2019

Liked: Cleanliness, staff & service

Ok pla e. In need of renovation. Selected for it's location to City Center.

Stayed 1 night in Sep 2019

4/10 Poor

Verified traveler

Sep 2, 2019

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

Rooms need to be updated

Me and my family used to love staying here but we will no longer stay here. The rooms are so outdated and have a odor. The room is so humid that some of the fixtures are rusting. The lobby and eating area are updated. Four Points really needs to remodel the rooms for the proce they are charging.

Stayed 1 night in Aug 2019