Horseheads North Hotels

"This place was very clean, inside and out. All staff were friendly and personable. Lakeside is also pet friendly making it nice foe us to be able to travel with our little dog. Would definitelt stay here again and re omment to family and friends."

"No pool, nor firepit. The view of the lake is 5 star. The accommodations are 3 star. The room is clean and comfortable. Here are some tips:Bring silverware there is a mini frig and microwave, but no silverware not even plastic, no continental breakfast, the restaurant was closed in April. Bring food or drive into town. No housekeeping in April , no information in the room, so find out where to get ice and more coffee packets ahead of time. Be car"

"Clean room"

"Great location easy parking even for winter. State park close. "

"Staff was welcoming, but place is in below average shape, with subpar breakfast and pool was closed."

"⚠️ BEWARE OF THE POOL ⚠️ My family stayed here for 3 nights. While most of the staff were friendly, our experience with the pool was extremely concerning. The pool reopened on 3/31 after being closed for maintenance. After just one hour in the water, my boyfriend’s eyes became very red and irritated. By the next morning, his condition worsened so badly that we had to go to the ER, where he was diagnosed with keratitis and prescribed medicated eye drops. We informed the manager, Rose Hawley, simply so the pool could be checked and to prevent this from happening to others. We were not asking for compensation. Unfortunately, she was dismissive and unprofessional, insisting the pool could not be the cause, even suggesting he might be “allergic to chlorine”—despite us having no history of issues and a medical professional explaining otherwise. Now, days later, his vision is still blurred and his eyes remain red, impacting his daily life and the attendance of his online classes. Very disappointing response from management and a serious safety concern. Please use caution if you plan to use the pool. "

"The first day the sausage and potatoes were really overdone. the second day the bagels were so stale that you could not pull them apart."

"There was a strange odor in the elevator, really bad "

"8am breakfast hot food was gone, bathroom could have used a better cleaning, tears in the carpet. "