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"The front desk staff are very friendly, especially Martin M. (super helpful)."

"The room was not cleaned at all. As soon as I reported it, I was given a free upgrade. Nice hotel, good view. "

"For the price you pay, it’s not bad. The decor may need an update, but the pictures online are true to form. My only real gripe was the plastic mattress protector on the obviously new mattress- you’ll wake up in a pool of sweat in the middle of the night. Nevertheless, I still give my overall experience 5 stars because of the hotel’s staff. They went above and beyond to help me from restaurant reservations, what points of interest to see, and even printed several documents I needed for me. At the end of the day, a hotel is really just a fungible service - a bed to sleep in. The difference is service. I would definitely recommend. "

"We are so glad we found this delightful place to stay for a few days on our trip across Europe. The hotel is cozy and personal with unique items found in nooks throughout. Our room was large, clean, comfortable and included all the essentials. A table with seating for four was a bonus. It wasn’t the season to sit on the balcony but the view out over the valley and mountains was matchless. Our host was friendly and conversational. He gave us good recommendations about the area. Breakfast was home made and excellent including breads with homemade jam, meat, cheese, fruit, tomatoes, cereal, yoghurt and quark, tea, cappuccino and juice. Tea, coffee and fruit were always available. The hotel is under renovation so is a bit rough around the edges in some places. That in no way interfered with the enjoyment of our stay. "

"Nice rooms, very clean, good restaurant and great staff!"

"A wonderful hotel right at the foot of the viaduct. Good breakfast, private parking. We stayed one night to visit the Christmas market. Very convenient."

"Comfortable beds, spacious room, friendly reception and great breakfast! "

"Staff was outstanding. I’d like to mention the little lady at breakfast. She was so pleasant and nice to talk to. Another lady who stood out was the blonde lady at dinner who was very attentive and friendly! And the young man who helped us in the mornings since he spoke English the best. Thank you!"

"Staff were helpful. Room great size. No where to hang clothes but didn’t affect our stay as we had planned to live out of the suitcases anyway. Breakfast had wide variety, sausages, bacon eggs, croissants and other danishes plus cold meats, bread rolls; cereals and yogurt and fruit. Check in was easy and quick. Peaceful stay and only 15mins via car from Europa Park. Also had a really good restaurant (Glas Hause or similar) next door which we and our 2 kids enjoyed a meal at on our 1st night. Would recommend this to families visiting the area."