Hood Grange Hotels

"Plenty of parking"

"Second stay at the Golden Fleece. Ideal location with free/ secure parking. Staff are friendly. Only criticism is that the rooms are starting to get a little tired."

"Fabulous stay in a beautiful setting and the accommodation was first class, absolutely spotless. All staff were lovely, friendly and happy to help The staff all had a smile and looked happy to be there. Amazing stay and would recommend to anyone it is beautiful."

"The staff were friendly and polite. The room was comfy. Location was great overlooking the market square. Breakfast was great, freshly cooked english breakfast plus continental choses. Would definitely stay again."

"On arrival the staff were very helpful however when after being given our room we were appalled at the condition, especially the bathroom. The furniture was old and dated, the mattress and pillows hard, but it was the bathroom that dismayed us the most. There was black mold on the ceiling and extractor fan, the floor was uneven due to the lino was separating from the wooden floor. The taps on the sink needed replacing and the shower controls didn't work. To sum up the bathroom wanted gutting. After complaining and requesting another room we were told the hotel was fully booked but would be moved in the morning. The duty manager was very apologetic and we were offered a complimentary evening meal and drinks which didn't really compensate for the situation. The next morning we were moved to another room, a little better but not great. Wouldn't stay again or recommend."

"1. Desk/usable table ✔️ 2. Free Wifi ✔️ poor quality 3. Occasional Chair or couch ✔️ 4. Coffee Facilities (pod machine)✖️ 5. Luggage Stand (for suitcase)✖️ 6. Iron and Ironing Board ✔️ 7. Walk in shower (not a shower in a tub or disabled bathroom) ✔️ very small 8. Mini bar ✖️ 9. Room Service (not Uber Eats) ✖️ 10. Good lighting ✖️ 11. King/Queen Bed (not 2 singles pushed together as a King) ✔️ 12. Soap (bar of soap) ✖️ 13. Full length mirror ✔️ 14. Walking distance to shops/restaurants/cafes ✔️ Small bathroom and shower. Easy walk to High Street. Beautiful postcard/Instagram picture perfect. They lock parts of the bar area off from reception overnight which meant some rooms are also locked off. Bar has only a limited range of beers. Food in bar very good. 6/10"

"Lovely hotel but our room wasn’t cleaned properly, could have done with a good freshen up , however we did see painters in so probably in process of freshening up rooms, bed was very comfortable but could have done with new pillows as they were a bit flat, Staff were all very friendly and welcoming. Food was very good huge portions, freshly cooked and reasonably priced."

"Nice hotel. Clean a comfy room. Decent restaurant"

" Very welcoming staff and pleasant hotel with beautiful surroundings. Elements restaurant is classy with a good menu. The Spa area is clean and the option to use the outdoor hydro pool is an added bonus (additional £20 pp for 2 hours) but on a sunny day is worth it. Parking is short walk away, but this is not an issue. "