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We paid for a room with a Mountain View, could only see 1/3rd of Diamond Head do to buildings in the way.
Staff was great! Rooms were clean, just a little tight. We also upgraded for an ocean view room and unfortunately never received a room with a full Ocean view.
Loved the Ilikai and the junior suite room. Our lanai looked out over Ala Moana Blvd and we had easy access to everything in Honolulu and Waikiki!
I very much enjoyed my stay. The only part i didn't like much was the room itself. It was small and very plain. But...you're in Hawaii so the room isn't where you spend much time. Staff, location, lobby and breakfast were all excellent.
We love staying at the Surfjack! The service is outstanding and everyone working there goes out of their way to be sure you have everything you need. An older charming hotel that has been renovated. Our only complaint would be there are no windows to open for when we were sleeping for fresh air. ...
The staff was friendly and helpful. The building itself is could use some updating but was adequate.
Arriving early in the morning we were pleased to get into our room some hours before the 3pm checkin, and Reception rang us to tell us the room was ready! A room with a partial ocean view is well worth it (thanks Expedia for suggesting that when I had to change travel dates!). A great location one ...
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