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The staff were incredible from the moment we arrived until we left. Everyone was friendly & helpful. We are already planning a return trip. Thank you Hyatt Place - Mahalo!
Hotel is average, even through we were on 11th floor still can hear the noisy traffic outside. There roaches in the bathroom. Nevertheless the hotel is well situated, across from the beach and shopping is walking distance.
When checking in, I was asked show my credit card because it was for guarantee and passed the front staff, but I was charged amenity charge about US $ 11.00 at checkout. As I didn't hear about this charge before, I was disappointed.
Good location and close to mall and beach. We arrived the hotel after the check in hour.We booked king size bed room,but we got two double beds. Next day, when we checked in with the staff, we were told that if we need to swtich room need to pay 85 for cleaning fee since we stay one night already. ...
Pleasantly received by a young attendant at the reception late at night. Efficient check in and was given information about the facility and amenities sufficient to my needs without further enquirers. Although I was unable to extend my check out time to allow me to participate in post Honolulu Marathon ...
LOCATION is very short easy walking distance half way between Waikiki and the "large" Ala Moana shopping complex (approx. 15 mins each way for average able person). Further past Ala Moana is downtown Honolulu for the keen walker. There is plenty of easy to catch polite buses on variety of routes ...
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