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Rooms were clean and comfortable. Staff was friendly and helpful, enjoyed stay very much. I understand that perhaps it is the norm for all the hotels to charge the extra $25 in fees for use of towels, exercise room ,etc. However, it seems that charging the first day of stay was abit much seeing as ...
Best experience, clean, friendly, comfortable, close to everything. Is the décor dated, a little bit, did it affect my stay? Absolutely not! If you are judging the décor only, you are being pretentious so go elsewhere. Did not use the parking, but it never seemed full. I am so glad I chose this hotel. ...
The staff were incredible from the moment we arrived until we left. Everyone was friendly & helpful. We are already planning a return trip. Thank you Hyatt Place - Mahalo!
When checking in, I was asked show my credit card because it was for guarantee and passed the front staff, but I was charged amenity charge about US $ 11.00 at checkout. As I didn't hear about this charge before, I was disappointed.
Unless. Staff knew very little on how it was used. NO real schedule. Tried to used shuttle ,NOT sucessful, wasted time waiting.
Hotel is average, even through we were on 11th floor still can hear the noisy traffic outside. There roaches in the bathroom. Nevertheless the hotel is well situated, across from the beach and shopping is walking distance.
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