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The Connaught

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Harbour View Suite | 1 bedroom, in-room safe, individually decorated, desk
Harbour View Suite | 1 bedroom, in-room safe, individually decorated, desk
Harbour View Suite | 1 bedroom, in-room safe, individually decorated, desk
Harbour View Suite | Private kitchenette | Full-size fridge, microwave, stovetop, coffee/tea maker

Overview of The Connaught

The Connaught

3.5 star property

4.1/5 Very Good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Kitchen
  • Gym
  • Laundry
  • Room service
Map
138 Connaught Road West, Sai Ying Pun, Hong Kong

Explore the area

  • Popular LocationHong Kong - Macau Ferry Terminal10 min walk
  • Popular LocationUniversity of Hong Kong11 min walk
  • Popular LocationSoho16 min walk
  • AirportHong Kong (HKG-Hong Kong Intl.)32 min drive

Room options

About this area

Hong Kong

The Connaught is located in Central & Western District, a neighborhood in Hong Kong, and is near a metro station. Tai Kwun - Centre for Heritage and Arts and Hong Kong Cultural Centre are cultural highlights, and some of the area's activities can be experienced at Victoria Harbour and Hong Kong - Macau Ferry Terminal. Looking to enjoy an event or a game while in town? See what's happening at Queen Elizabeth Stadium or Happy Valley Race Course.

What's nearby

  • Hong Kong - Macau Ferry Terminal - 10 min walk
  • University of Hong Kong - 11 min walk
  • Soho - 16 min walk
  • Hong Kong City Hall - 3 min drive
  • Lan Kwai Fong - 10 min drive

Getting around

  • Hong Kong Station - 2 min drive
  • Hong Kong Sheung Wan Station - 11 min walk
  • Hong Kong International Airport (HKG) - 33 min drive

About this property

The Connaught

3.5-star hotel in the heart of Central & Western District
A rooftop terrace, dry cleaning/laundry services, and a 24-hour gym are just a few of the amenities provided at The Connaught. Stay connected with free WiFi in public areas.
Other perks include:
  • Smoke-free premises, a 24-hour front desk, and concierge services
  • Luggage storage, an elevator, and free newspapers
  • Multilingual staff
  • Guest reviews give good marks for the overall value and proximity to public transit
Room features
All 52 individually decorated rooms include comforts such as free international calls and laptop-friendly workspaces, as well as thoughtful touches like air conditioning and separate sitting areas. Guests reviews give good marks for the spacious rooms at the property.
Other amenities include:
  • Bathrooms with showers and bidets
  • 55-inch flat-screen TVs with cable channels
  • Separate sitting areas, kitchens, and full-sized refrigerators/freezers

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Room service available

Things to do

  • 24-hour fitness center

Family friendly

  • Full-sized refrigerator
  • Kitchen
  • Microwave

Conveniences

  • Elevator
  • Free newspapers in lobby

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 55-inch flat-screen TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Free bottled water
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • 3G smartphone data speed
  • Desk
  • Free international calls
  • Free local calls
  • Individually decorated
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Smartphone
  • Smartphone data usage (unlimited)

More properties to consider

See similar properties

Policies

Check-in

Check-in from 2:00 PM - 5:30 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for HKD 440.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: HKD 1180 per vehicle
  • A pet fee will be charged
  • Rollaway bed fee: HKD 440.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
This property accepts credit cards; cash is not accepted
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

No pets and no service animals are allowed at this property

Property is also known as

CHI 138
CHI 138 Residences
Citadines Harbourview Hong Kong Apartment
CHI Residences 138 Apartment
CHI Residences 138 Apartment Hong Kong
CHI Residences 138 Hong Kong
Citadines Harbourview Apartment
Citadines Harbourview
Citadines Harbourview Hong Kong (Coming Soon)
Connaught Apartment Hong Kong
Connaught Hong Kong
The Connaught Hotel
The Connaught Hong Kong
The Connaught Hotel Hong Kong

Frequently asked questions

Is The Connaught pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at The Connaught?

As of Sep 28, 2022, prices found for a 1-night stay for 2 adults at The Connaught on Oct 29, 2022 start from P 28,852.1, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Connaught?

The Connaught doesn't offer parking.

What time is check-in at The Connaught?

Check-in is from 2:00 PM - 5:30 AM. Late check-in is available during limited hours.

What time is check-out at The Connaught?

Check-out is at noon.

Where is The Connaught located?

Located in Central & Western District, this hotel is within a 15-minute walk of Victoria Harbour, Hong Kong - Macau Ferry Terminal, and University of Hong Kong. Soho and Tai Kwun - Centre for Heritage and Arts are also within 1 mi (2 km). Hong Kong Sheung Wan Station is 11 minutes by foot and Hong Kong Station is 23 minutes.

Can I cancel my reservation for free at The Connaught and receive a full refund?

Yes, The Connaught offers free cancellation on select room rates, because flexibility matters! Please refer to The Connaught cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.1

Very Good

Rating 5 - Excellent. 73 out of 182 reviews
5 - Excellent 40%
Rating 4 - Good. 78 out of 182 reviews
4 - Good 43%
Rating 3 - Okay. 19 out of 182 reviews
3 - Okay 10%
Rating 2 - Poor. 7 out of 182 reviews
2 - Poor 4%
Rating 1 - Terrible. 5 out of 182 reviews
1 - Terrible 3%

4.0/5

Cleanliness

4.0/5

Staff & service

4.2/5

Amenities

4.0/5

Property conditions & facilities

3/5 Okay

Verified traveler
Disliked: Staff & service, property conditions & facilities
Not as great as it seems
I chose the Connaught because I had my dog with me and they allow me to bring my dog into the room.The room condition is not as nice as the photo. The room and furniture look old and needs renovation. The receptionist is not friendly. So overall, it wasn't a pleasant stay but I was happy that my dog can stay with me.
Stayed 2 nights in Aug 2019

5/5 Excellent

Verified traveler
Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing view. Great room size. Nice bed and furniture.
Stayed 4 nights in Jul 2019

4/5 Good

Verified traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

5/5 Excellent

Verified traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in May 2019

3/5 Okay

RW, Atlanta, GA
Business traveler
Liked: Staff & service, amenities
The hotel room was nice and larger than expected. For me the location was not that great and was hard to get a taxi to take me off the island from here. Also the hotel room had a faint smell of fish when I got there late in the evening and did not realize getting there late in the night that a lot of seafood suppliers are very close by and maybe that smell just overpowers.
Stayed 1 night in Apr 2019

5/5 Excellent

Verified traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Large rooms, great view!
For a HK hotel room for the price, I was very impressed by the size of this place. The bed looking out to the bay was a great way to wake up.
Stayed 1 night in Mar 2019

4/5 Good

Verified traveler
Liked: Staff & service, property conditions & facilities, room comfort
Bathtub
This hotel room is quite large and has a very good view of Victoria Harbor and a wonderful bathtub (a rarity in HK)
Stayed 1 night in Mar 2019

3/5 Okay

Verified traveler
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Need to improve
When I go inside the room, I see so much hair and dust on the floor. The air-conditioner so noisy and difficult to sleep.
Stayed 1 night in Mar 2019

1/5 Terrible

Mehdi
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unsafe to stay in this hotel !
Absolute nightmare! From check-in I realised that the staff are rude and unprofessional (playing with phone while serving customer) First morning, fire alarm went on at 6.00am and we had to evacuate the hotel with no explanation! We later figured out that a microwave exploded and a fire started on a room below us!! No one apologies at any point of time, the hotel was at first smelling bad but after the fire it was smelling smoke everywhere as well our room and personal belonging as well! No refund and/or compensation and the manager was gone missing for 2 days, leaving guest with no one to deal with the situation. This hotel is unsafe and the new management is incompetent and putting life of guest by their incompetence (note microwave exploded and was not mishandled despite what staff told us) as we met the guest who were staying on the room below where fire started. Never experienced anything like that! After the fire was managed by the firemen they left fire doors open which is unsafe and made the smoky smell propagate at every floor!!! Disappointing to see this hotel run by incompetent as it used to be well managed under citadines! Paid for 2 nights where we were not really able to sleep with our 2 kids, who are traumatised by this experience!!!
Stayed 2 nights in Feb 2019

4/5 Good

Amanda
Disliked: Cleanliness
Basic but fine
Pretty bare bones hotel, but nice view from the bedroom and more affordable than closer to the ferry terminal. In-room amenities were decent. Not super clean, but okay.
Stayed 2 nights in Nov 2018