Holly Hotels near Everett

"Clean rooms and great customer service! "

"The staff went out of their way to be rude and dismissive toward me the entire time I was there. None of my requests were approved. None of the issues I reported were resolved during my stay. I was never greeted by any staff members nor was i thanked for staying with them at checkout. They treated me like a complete inconvenience. Maybe I look gross to them or they just don't like my appearance, who knows. I definitely wouldn't because they refused to engage with me. During the stay I reported that the bed was extremely noisy and lumpy. That was never addressed by staff. I reported the noise levels being excessive by both guest and housekeeping, that was ignored by staff as well. Check-in was extremely complicated and confusing. Checkout was extremely dismissive and unfriendly. I wasn't welcomed back by the staff who checked me out nor by the one who gave me my bags after storing them there. He actually, was quite rude. About 4'2", big hair, glasses and huge nostrils. He's extremely aggressive, intense and dismissive. The night staffsaid the same as well regarding him. This created an extremely inhospitable environment. The night staff also explained to me that this particular property prioritizes Hilton Honors tier members and that I was in the bottom tier and that they would not accommodate any of my requests nor resolve any of my concerns. As far the hotel goes, the rooms are cleaned daily and are in decent repair. The halls smell like skunk. Security is lacking"

"No WiFi at all. When i asked about it, she said that they hadn't had Wi-Fi for over a month. The shower and the disabled unit was wonky. That means you really couldn't get in the water properly.Without getting the whole bathroom wet. The bed was comfortable, and it may have been new, but it kept sliding off the frame.Because it needs velcro or something on it to keep it in place. I myself took a pair of tennis shoes and crammed them between the mattress and the frame.So that they wouldn't slip off any more. It had a little kitchen at which was great. It was clean, almost a 100% clean. But the biggest disappointment was no wifi, no internet. "

"When I arrived, despite calling ahead to say I would be arriving late, the front desk had cancelled my reservation. I learned this when I arrived. Then they told me they were full, they couldn’t reimburse my two nights, and I would have to argue with Expedia because it was a non refundable reservation. And didn’t offer me any sort of comp. I had to find another hotel, at a last minute exorbitant price, despite already paying for 2 nights here. "

"Great place for great price!"

"Rooms were immaculate. There are no refrigerators in the room which seemed odd. The coffee service in the room was a bit lame but there is a great coffee shop attached to the lobby and it opens at 6:30 and you can charge it to your room. The location is perfect especially if you are going to the Neptune theatre for a show. It’s steps away from the Neptune. View of Seattle and the mountains is fabulous. The rooms are appointed like no other hotel room that I’ve been in. Interesting, eclectic yet not cluttered with useless adornments. Art deco. Very comfortable furniture. The beds were very comfortable and the pillows didn’t break your neck. I would definitely stay there again. "

"Nice! "

"Room was nice, breakfast was pretty good, staff great. I wish that hotels would notify you when their amenities are unavailable or reduced. No hot tub and reduced/strange hours for a murky pool. "

"Nice hotel"