"Staff was great, the room was clean but outdated.
The hotel felt "tired" as if it used to be great but corners were cut to save money.
For a hotel in such a beautiful location, it felt unremarkable.
Nothing wrong but so much lost potential."
"Expedia fails to protect its customers when the service is not delivered as expected.
During our stay, renovation work started directly above our room at 7:00 a.m. without any prior notice. The noise was extremely loud, woke us up immediately, and made it impossible to return to sleep. This significantly impacted our stay and our ability to use the room for its primary purpose. This was meant to be a short vacation to rest, but instead it was disrupted in a way that made it impossible to relax.
We reported the issue to reception as soon as it opened at 8:00 a.m., after trying unsuccessfully to rest for an hour. The solutions offered were not practical, as the disruption had already occurred.
The hotel staff acknowledged the issue on site and indicated that compensation would be provided. However, after our departure, they refused to offer any compensation or resolution.
What is particularly disappointing is how this situation was handled by Expedia. Despite clear evidence of a service failure, the case was treated as a standard cancellation request rather than “service not provided as expected.” The case was closed based solely on the property’s response, without addressing the actual issue.
As the issue remains unresolved, I have initiated a chargeback process with my bank due to the failure to provide the service as expected."
"They took advantage of my illness and acted inhumanely. On the day of arrival at the hotel, I had food poisoning and vomited in the bathroom. At checkout, they charged me €900 for cleaning the bathroom.
It was horrific and inhumane – even though the room was cleaned and we stayed there for a whole week, they claimed they would have to close it in order to clean it.
Liars, exploiters, and inhumane."
"It's a nice hotel with good sized rooms. We were pleasantly surprised to see a small refrigerator and microwave in the rooms, with table, chairs, sofa at no extra cost.
The couple who manages this hotel are very friendly as well.
It will be nice if they provide the proper tea cups in the rooms, instead of the plastic ones. But overall we were happy with the experience."
What's Hoechenschwand like for family-friendly vacations?
The walkable destination of Hoechenschwand is a good choice if you've been thinking about a trip with your kids. The forests, restaurants, and adventure tours are just a few things that make this the ideal place for a family vacation. Take to the air and fly into Zurich Airport (ZRH), which is located 26.8 mi (43.1 km) from the city center.
What's the best place to stay for a family vacation in Hoechenschwand?
Hotel Das Landhaus is a hotel with a restaurant and free parking, and it's a top choice on Expedia for families.
When's the best time to book a family-friendly vacation in Hoechenschwand?
The hottest months are usually August and July with an average temp of 59°F, while the coldest months are February and January with an average of 32°F. Average annual precipitation for Hoechenschwand is 61 inches.
What's there to see and do with your family in Hoechenschwand?
While you and your family are visiting Hoechenschwand, you might want to check out some kid-friendly attractions such as Kirchen- und Kappellenweg and St. Blasien Game Reserve. Make sure you have lots of time for activities like Feldberg Ski Resort and Southern Black Forest Nature Park.