Hispaniola hotel rooms a the Occidental

"We spent most of our time on the beach but the pool was amazing with plenty of comfortable lounge chairs. You could find a quiet place or a lively place. The pool is huge."

"Great time"

"I heard many great things about this place and had high hopes- however, the experience itself was just okay… 1. The food at the buffet was all lukewarm where the hot food wasn’t hot and cold wasn’t cold.. 2. The food throughout the rest of the resort were also okay but nothing blew our mind. Our worst meals were at the buffet and Spice (their sushi was one of the worst we ever experienced, we rather have gotten sushi at our local supermarket at home) Strangely the best thing we had were the mashed potatoes at The Grill. 3. Our room was nice at first, however after we showered in our first day, we noticed water dripping from the fan in our bathroom, we requested a different room but they insisted that maintenance will take care of it, which they did partially- as it started to drip again but not so much as the first time that we didn’t really care. But after that, we noticed every place we went to, they couldn’t find our room number and name. It wasn’t until our last night there that they did in fact change our room from the first initial complaint, and yet they didn’t notify us or give us new room keys. So the entire stay we were stuck with a room with a dripping ceiling fan… 4. We were looking forward to some of the programs they had to offer such as the dance lessons- however even after going to the location, it never happened. Seems like they switch the times up last minute without updating guests or the schedule on the app they provided. 5. However the location was nice, "

"Pool was enjoyable! All staff were super nice and friendly. "

"Hotel is nice overall. Food is decent. Good location with a nice beachfront. Staff was not the best. It was hit or miss with customer service. There were times where we weren’t acknowledged at the restaurants/buffet, they would forget our drinks/requests, some would have an attitude if we asked a question. There were some who made us feel welcomed, like bell boys and some bartenders. Overall not the worse place to stay for the price but I think you can find a better place."

"Friendly vibes, plenty of clean eats, and free-flowing red wine."

"My stay was amazing. Resort well kept. Staff professional, friendly, and helpful. Pool area and beach was clean and staff was attentive. "

"Everything was wonderful! The pools and beach are stunning!!!"

"Room was fantastic. Very clean and we were well taken care of. Our butler amable was amazing. "