Hispaniola hotel rooms a the Independent

"Check in and check out process us the worst. Transportation inside the property average at best. Food is mediocre in every restaurant including the buffet. Staff is a hit and miss. Everyone looks like they hate working there. "

"Clean rooms and amenities. Poor food choices, it’s ok to eat. Will be great to be available more seafood dishes and less pork or fatty meals."

"The rooms were clean. Very friendly staff. Food was amazing. The beach was clean. Very big property and multiple options for restaurants within the property"

"Room was clean , the service was grate. Lots of place to seat by pool .we enjoyed the french /gormate restaurant as well as Restaurant 9. Buffet and bar by beach was very comfortable. "

"My only complaint is: there are not enough lounge chairs with umbrellas for everyone. People reserve their chairs and never come to use them. It’s very frustrating when it’s such an easy fix! "

"The resort grounds are beautiful and well maintained, and the room was clean. The pool water was also clean and enjoyable. However, the service needs improvement. Some staff were not very welcoming, and I experienced long wait times to be served. The adult side buffet had limited options compared to the main one. The adult pool was very quiet and lacked energy, and overall the resort could use more entertainment. Overall, it’s a nice property, but better service and more options would improve the experience."

"The food at the hotel was excellent, especially the Indian restaurant. Staff was wonderful, the main lobby had a strange scent as you entered. However the drinks were great. I had a wonderful stay."

"Assistant Carlos - I asked to make restaurant reservations for 6-7pm, we are 2 little kids, like 3 weeks before arriving, somehow he scheduled for 7:45, 8:45 etc. Rooms are old, wet inside, ACs leaking, 2 times issues with safebox. Need restoration. Staff do not speaking minimum English language. For the same amount of money, we had much better experience in another Punta Cana hotel."

"Very clean property. Service everywhere for support. "