Hotel Hiroshima Garden Palace

Property class: 3.5

Choose dates to view prices

Reviews

8.4 out of 10
Very good
Consider a stay at Hotel Hiroshima Garden Palace and take advantage of shopping on site, a garden, and dry cleaning/laundry services. The on-site Japanese cuisine restaurant, HIrosato, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi.

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services
  • Laundry

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Single Room, Non Smoking

A hotel room with a bed, a desk, a chair, a television, and a window with curtains.

Standard Single Room, Non Smoking

8.8 out of 10
Excellent
(34 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Large Twin Bed
  • Free wired internet

Twin Room Smoking

  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

Single Room-Smoking

  • Sleeps 1
  • 1 Twin Bed
  • Free wired internet

View all photos for Semi Double Room-Smoking

Room

Semi Double Room-Smoking

  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Standard Semi Double Room, Non Smoking

A hotel room with a bed, a desk with a computer, a TV, and a window with curtains.

Standard Semi Double Room, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Large Twin Bed
  • Free wired internet

View all photos for Standard Twin Room, Non Smoking

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Standard Twin Room, Non Smoking

8.2 out of 10
Very good
(10 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free wired internet

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About the neighborhood

Located in Hiroshima City Centre, a neighborhood in Hiroshima, Hotel Hiroshima Garden Palace is near a metro station. Itsukushima Shrine and Memorial Cathedral for World Peace are local landmarks, and some of the area's attractions include Shukkeien and Hiroshima Children's Museum and Library. Asa Zoological Park and Hiroshima Shokubutsu Park are also worth visiting. Visit our Hiroshima travel guide
Map
1-15 Hikarimachi, Higashi-ku, Hiroshima, Hiroshima-ken, 732-0052

What's nearby

  • A cityscape with a stadium and a mountain range in the background.
    Mazda Zoom-Zoom Stadium
    15 min walk - 1.3 km
  • A stone bridge over a pond in a Japanese garden with pine trees and a stone wall.
    Shukkeien
    19 min walk - 1.6 km
  • An old, partially ruined building with a dome and brick walls.
    Hiroshima Central Shopping District
    3 min drive - 1.5 km
  • A cityscape with a prominent building featuring a unique triangular roof and a crane nearby.
    Kamiyacho
    5 min drive - 2.4 km
  • The Hiroshima Museum of Art sign with a statue of an angel and flowers in the foreground.
    Hiroshima Museum of Art
    5 min drive - 3.7 km

Getting around

  • Hiroshima Station
    8 min walk
  • Matoba-cho Station
    12 min walk
  • Hiroshima Airport (HIJ)
    56 min drive

Restaurants

  • BRIDGES
    5 min walk
  • 弁兵衛
    4 min walk
  • カラオケスタジオ ビリーザキッド 愛宕店
    4 min walk
  • 麺屋台我馬広島駅北口店
    5 min walk
  • 極旨処 三国団
    3 min walk

About this property

Hotel Hiroshima Garden Palace

  • Hotel located in Hiroshima City Centre
  • Shopping on site, a garden, and dry cleaning/laundry services are just a few of the amenities provided at Hotel Hiroshima Garden Palace. The on-site Japanese cuisine restaurant, HIrosato, offers breakfast, lunch, and dinner. Guests can connect to free in-room WiFi.
  • You'll also enjoy perks such as:
    • Self parking (surcharge), meeting rooms, and luggage storage
    • Free newspapers, a banquet hall, and a vending machine
    • A water dispenser, an elevator, and a front-desk safe
    • Guest reviews give top marks for the helpful staff
  • Room features
  • All 107 rooms boast comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes.
  • Extra conveniences in all rooms include:
    • Bathrooms with toilets with electronic bidets and shower/tub combinations
    • 26-inch TVs with digital channels
    • Cribs/infant beds, daily housekeeping, and phones

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (JPY 1,000 per night; includes in/out privileges)

Food and drink

  • A restaurant

Restaurants on site

  • HIrosato
  • Tea Lounge Maple

Things to do

  • Shopping

Family friendly

  • Crib (surcharge)
  • Laundry facilities

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 26-inch TV with digital channels

More

  • Air conditioning
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1 AM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for JPY 1100 per day

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: JPY 1000 per night (in/out privileges)
  • Crib (infant bed) fee: JPY 1100 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Frequently asked questions

Is Hotel Hiroshima Garden Palace pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for JPY 1000 per night.

What time is check-in at Hotel Hiroshima Garden Palace?

Check-in start time: 3 PM; Check-in end time: 1 AM.

What time is check-out at Hotel Hiroshima Garden Palace?

Check-out is at 10 AM.

Where is Hotel Hiroshima Garden Palace located?

Located in Hiroshima City Centre, this hotel is within a 15-minute walk of Hiroshima Toshogu, Mazda Zoom-Zoom Stadium, and Kyobashi River. Hijiyama Garden and Hijiyama-kōen are also within 1 mi (2 km). Matoba-cho Station is 12 minutes by foot and Inari-machi Station is 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Hiroshima Garden Palace Reviews

8.4

Very Good

8.4

Cleanliness

7.8

Location

8.4

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 244 out of 657 reviews
Rating 8 - Good. 274 out of 657 reviews
Rating 6 - Okay. 113 out of 657 reviews
Rating 4 - Poor. 15 out of 657 reviews
Rating 2 - Terrible. 11 out of 657 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so welcoming and we had a good rest
Stayed 1 night in Sep 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Was a good stay… A/C wasn’t as cold as preferred but still comfortable
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really pleasant stay in a beautiful Japanese traditional room. Staff are very nice and helpful, garden is pretty, location is about 5-10 min walk from main train station. Lots of dining option and a supermarket within 5 min walking. Cannot ask for more.
Stayed 2 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I think there is a water sever in my room.It is so good!
Stayed 1 night in Dec 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

Older style but clean and nice.

Hotel was nice overall… we stayed in a tatami room which was fun. The room was a little old and felt like it could use an update. But it was very clean and the staff was good. We only stayed one night and didn’t interact with any staff after check in. Value felt fair.
Stayed 1 night in Apr 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel Close to the train station
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a good stay.
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect there. All the staff was very courteous and attentive to my needs, even the unspoken ones, which is a significant plus.
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and the futons were comfortable. The family was happy here
Stayed 2 nights in May 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had pleasure time. We recommend this hotel!
Stayed 1 night in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Japanese Style room was grear

I booked a Japanese room as it was cheaper than a regular one and it was huge. They made the bed for me which was nice. It was also very comfy. The room had a machine with cold or hot water on tap. The shower room was pretty great.
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Aug 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Walkable to station, not sure how to adjust air conditioning (if adjustable)
Stayed 1 night in Nov 2023
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
The room was clean and spacious but the bed wasn’t that soft at all.
Stayed 1 night in Oct 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel with big rooms near the train.

LOVED that my bag was brought to my room. I stored my bag at the hotel and headed out to explore Hiroshima. When I returned, check-in took less than 2 minutes, and my very heavy bag was waiting for me in my room! The internet rivaled dial-up, but the staff brought up a special modem that solved the problem. Lesson: don't get frustrated, ask for what you need! The staff was friendly and very responsive. The location is perfect for those using the train to get to Itsukushima Island. Walking distance to the historical sites of the city. The room was HUGE! I thought the price was expensive compared to other Japanese hotels. I would likely look around for better options before booking this hotel again.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
！
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
また使わせて頂きます！
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
野球観戦のため使用しました。 接客は非常に丁寧でした。 部屋にウォーターサーバーが設置されているホテルは初めてで、すごく便利でした。
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋の清掃も行き届いて、たいへん良かったです フロントの方も30分前に気持ち良くチェックイン手続きしていただきました MAZDAスタジアムから帰ると、明るく　おめでとうございますと言っていただきました ありがとうございました
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, amenities, property conditions & facilities
室内にウォーターサーバーが設置されているのが良かった。
Stayed 1 night in May 2026
Verified review

4/10 Poor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
あった
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
マックスバリュがありました
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
駅から近く、部屋も広くてよかった。
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
宿泊客との距離感もほどよく、快適だった
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
スタッフの対応が丁寧親切でした。部屋はとても清潔感がありました。
Stayed 1 night in Jan 2026