Hotels near Hiddenbrooke Golf Club

"Everything was clean, people were very nice the pool door was hard to open but it was nice. The only thing we didnt like was the barn door for the bathroom that was a bit strange"

"MY RM WAS ABSOLUTELY DIRTY. COBB WEBS HANGING FROM THE CEILING FELL ON ME WHEN IN BED. THE FIRE ALARM ON THE CEILING WAS TAPED WITH A BLUE TAPE AND IT HAD COME LOOSE AND PART OF THE DEVICE WAS DANGLING; BUT THE 2 MOST DISTURBING THINGS ARE THAT I FOUND DRY BLOOD ON THE COMFORTER ON THE BED I WAS SLEEPING IN AND THE COMFORTER HAD BEEN FLIPPED TO HIDE THE BLOOD. I NOW ALSO KNOW THAT THIS PLACE HAS A HISTORY OF "BED BUGS!!!" WAS THE BLOOD ON MY COMFORTER FROM BED BUGS THAT HAD FED ON SOME OTHER GUEST???? I COMPLAINED, AND WAS MOVED BY THE "SECURITY GUARD" TO A 2ND RM THAT HAD "NO" HEATER, AND IT WAS A COLD NIGHT. AM I A SUSPCIOUS PERSON THAT NEEDS A SECURITY ESCORT....WHERE WAS THE MANAGER??!! THE MANAGER MADE ABSOLUTELY NO EFFORT TO REACHOUT TO ME THAT NIGHT NOR THE NEXT MORNING B4 I CANCELED AND LEFT. NO EFFORT TO EXPRESS HIS APOLOGIES OR TO EVEN GIVE ANY EXPLANATION... HE HID LIKE A COWARD. I USED EXPEDIA BECAUSE IT IS/WAS A TRUSTED NAME IN THE BUSINESS; BUT BE AWARE!!! DO YOUR RESEARCH ABOUT THESE HOTELS... CALL THEM DIRECTLY IF POSSIBLE.... GET THE NAME OF THE MANGER AND THEIR HRS OF AVAILABILITY. I CANCELED MY RESERVATION AND LEFT.... AND ABSOLUTELY NEVER TO RETURN.... GUEST BE WARE. A LESSON LEARNED AND 1 PERSONS EXPERIENCE."

"Hotels.com should make their guest aware of the $100 security deposit required at the time of booking so the customer is not caught off guard like I was when I went to check into the room. "

"Pool area had a lot of spiders and ants "

"We chose to stay here with our granddaughter because we liked the suites and pool. We would be close to activities including the JellyBelly factory, Six flags, hiking and mini golf. When we arrived we waited 10 minutes for someone to come to the front desk to check us in. The suite was spacious if dated with a broken window lock, cracked sink and the main room TV did not work. The pool and hot tub were green and fetid. When I mentioned this to the front desk in the morning they said that the person who looked after the pool came after 8am - the stated pool opening time. Our room was neither cleaned or resupplied in the 4 nights we were there. On day 3 we put the garbage in the hall, it was emptied but left in the hall. By our door. The beds were comfortable with a good selection of pillows. Overall I would have to say the Staybridge Suites is in decline with aging infrastructure and no one around to care. "

"The room was clean, quiet and improved. Easy access to expressway. "

"The restaurant was closed but everything else was great."

"Friendly staff and clean rooms, not the best area around the hotel. "

"Staff and clean room "