Heywood Hotels

"Will always stay hear when in Norwich... excelant"

"Good-sized comfortable bedroom, excellent breakfast, and staff very helpful."

"Breakfast was fine and the staff were very good. All good"

"The staff were all polite and helpful, although some seemed a little inexperienced. We ate in the restaurant one night, the food was well presented, but the pork belly was over cooked and the chips were over salted. We also asked for the coffee tray to be cleaned & refreshed. Someone had come in, left a large bag of tea/coffee sachets in the room, but not cleaned the cups & tray - I assume they got distracted & didn't finish the job."

"We had no breakfast during our stay, but the rooms where neat staffs are lovely "

"Happy with this one night stay in a twin room. Nice hotel, everything you needed for a comfortable stay! Breakfast nice too."

"The staff were friendly but were unable to change my room which was not ideal. I was given a disabled room- the fittings were heavily rusted, the shower flooded the entire bathroom and the sink was badly chipped. A deep clean of the room is also required"

"It’s situated in a backstreet behind a Main Street row of nightclubs. Fine for a midweek stay but probably best avoided at weekends. It’s ok for the price but a bit like staying in student accommodation - Spartan furniture and furnishings and rather tired decoration. "

"Good Spa, friendly staff and the quality of food was amazing!"