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Quality Inn & Suites

2.5 star property
Urban adventure meets poolside relaxation at this downtown hotel where attentive staff ensure a comfortable stay and shopping opportunities await just steps away

Choose dates to view prices

SureStay Plus Hotel by Best Western Hesperia sits in the city center, offering a contemporary retreat from urban bustle. Guests start their day with continental breakfast before exploring the on-site mall or choosing between two refreshing pools for a cooling dip.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Pet friendly
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, desk, laptop workspace, soundproofing

Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Mini-fridge
LED TV
Hypo-allergenic bedding
Renovated in 2025
Premium bedding
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, soundproofing

Room, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Heating
Mini-fridge
LED TV
Hypo-allergenic bedding
Renovated in 2025
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, desk, laptop workspace, soundproofing

Standard Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Heating
Mini-fridge
LED TV
Hypo-allergenic bedding
Renovated in 2025
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, desk, laptop workspace, soundproofing

Standard Room, 2 Queen Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Heating
Mini-fridge
LED TV
Hypo-allergenic bedding
Renovated in 2025
Premium bedding
  • Sleeps 4
  • 2 Queen Beds
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About the neighborhood

Map
12033 Oakwood Ave, Hesperia, CA, 92345

What's nearby

  • The Mall of Victor Valley - 7 min walk - 0.6 km
  • Cinemark Victorville 16 - 12 min walk - 1.0 km
  • Scandia Family Fun Center - 15 min walk - 1.3 km
  • California Route 66 Museum - 9 min drive - 12.3 km
  • Yaamava' Resort & Casino - 36 min drive - 70.1 km

Getting around

  • Victorville Station - 8 min drive
  • San Bernardino, CA (SBD-San Bernardino Intl.) - 56 min drive

Restaurants

  • ‪Dutch Bros Coffee - ‬5 min walk
  • ‪Chick-fil-A - ‬5 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Olive Garden - ‬17 min walk

About this property

Quality Inn & Suites

Hotel in the city center, remodeled in 2025
You can look forward to free continental breakfast, a shopping mall on site, and laundry facilities at Quality Inn & Suites. For some rest and relaxation, visit the hot tub. Stay connected with free in-room WiFi.
Additional perks include:
  • An outdoor pool along with pool umbrellas
  • Self parking (surcharge), express check-out, and a 24-hour front desk
  • Guest reviews speak highly of the helpful staff
Room features
All 68 rooms feature comforts such as premium bedding and laptop-friendly workspaces, in addition to perks like free WiFi and air conditioning. Guest reviews say good things about the clean rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • 43-inch LED TVs with cable channels
  • Mini fridges, microwaves, and coffee/tea makers

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (surcharge)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:00 AM

Things to do

  • Hot tub
  • Outdoor pool
  • Shopping mall

Family friendly

  • Fenced pool
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Pool gate
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Outdoors

  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom

More

  • Designated smoking areas
  • Renovated entire property - July 2025

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 9:00 PM

Property is also known as

TRICITY INN

Frequently asked questions

Does Quality Inn & Suites have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM–9:00 PM.

Is Quality Inn & Suites pet-friendly?

Yes, Quality Inn & Suites allows dogs (limit 2 total). There's a fee of USD 20 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is available for a fee.

What time is check-in at Quality Inn & Suites?

Check-in start time: 2:00 PM; Check-in end time: 5:00 AM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Quality Inn & Suites?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Quality Inn & Suites located?

Located in the heart of Hesperia, this hotel is within 1 mi (2 km) of The Mall of Victor Valley, Cinemark Victorville 16, and Scandia Family Fun Center. Desert Valley Hospital is 2.7 mi (4.3 km) away.

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Reviews

Quality Inn & Suites Reviews

7.8

Good

8.2

Cleanliness

7.8

Amenities

8.8

Staff & service

7.6

Eco-friendliness

7.8

Property conditions & facilities
Rating 10 - Excellent. 29 out of 64 reviews
Rating 8 - Good. 15 out of 64 reviews
Rating 6 - Okay. 11 out of 64 reviews
Rating 4 - Poor. 2 out of 64 reviews
Rating 2 - Terrible. 7 out of 64 reviews

Reviews

10/10 Excellent

Arturo

Liked: Cleanliness, amenities, property conditions & facilities
I love the stay in this hotel....everything its ik...and great staff....
Stayed 2 nights in Dec 2025

10/10 Excellent

Flavia

Liked: Cleanliness, amenities, property conditions & facilities
Very good place with nice staff
Stayed 1 night in Nov 2025

8/10 Good

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful. Great value for the price. Convenient location.
Stayed 1 night in Dec 2025

10/10 Excellent

LUIS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice and quiet, all the staff was very amazing and helpful
Stayed 1 night in Nov 2025

8/10 Good

Musawar

Liked: Cleanliness, staff & service, property conditions & facilities
Good experience especially parking and accessibility
Stayed 1 night in Dec 2025

10/10 Excellent

María

Liked: Cleanliness, amenities, property conditions & facilities
I like the place
Stayed 1 night in Dec 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean room. Comfortable bed. Very quiet. Breakfast was adequate. I would stay again for sure.
Stayed 1 night in Dec 2025

10/10 Excellent

Jose Margarito

Liked: Cleanliness, amenities
Clean and very nice employees
Stayed 1 night in Oct 2025

8/10 Good

Inge

Liked: Amenities, property conditions & facilities
Did not use hot tub Breakfast was ok
Stayed 1 night in Dec 2025

8/10 Good

Jon

Liked: Cleanliness
Nice staff but no one was available at 9:00AM in the office to check out. Easy access to freeway and restaurants.
Stayed 1 night in Dec 2025

10/10 Excellent

ANA

Liked: Amenities
Yes was a good variety
Stayed 1 night in Nov 2025

6/10 Okay

Dave

Disliked: Amenities, property conditions & facilities
Comfortable beds. Friendly staff. There were no extra blankets or pillows available in the room. An elevator would have been more convenient if available. Basic and simple room, fine for an overnight stay.
Stayed 1 night in Dec 2025

8/10 Good

WILFREDO

Clean room
Stayed 2 nights in Dec 2025

8/10 Good

Cheryl

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, bed comfortable, basics met, fridge, microwave, coffee maker. Over all good, except for loud Spanish music from another adjoining room till 19:30 pm
Stayed 1 night in Dec 2025

6/10 Okay

Angel

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
It was very noisy the morning of, breakfast was over crowded and small. The room was clean but there were some towels that had stains on them.
Stayed 1 night in Nov 2025

6/10 Okay

John

Disliked: Staff & service, amenities, property conditions & facilities
No breakfast offered even though they advertised it . No coffee pot in the room that sucks…
Stayed 1 night in Dec 2025

8/10 Good

Veronica

Liked: Cleanliness
Personal amable.
Stayed 1 night in Oct 2025

2/10 Terrible

Talha

Staff was rude and didn’t allow
Stayed 1 night in Nov 2025

6/10 Okay

Benj

Disliked: Cleanliness, property conditions & facilities
Room smelled like smoke and wet dog.
Stayed 1 night in Nov 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, property conditions & facilities
.
Stayed 1 night in Nov 2025

2/10 Terrible

Mary Jane

Disliked: Property conditions & facilities
Room had bugs
Stayed 1 night in Oct 2025

2/10 Terrible

Linda

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Loud music, people coming and going until 3 am, slamming doors, banging things on the floor. Terrible night. Would never stay there again.
Stayed 2 nights in Nov 2025

2/10 Terrible

John

Disliked: Property conditions & facilities
Terrible experience. Room not clean. Shower only had cold water. I didn’t realize that until the morning after.
Stayed 1 night in Nov 2025

4/10 Poor

Linda

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Property in need of cleaning and general upkeep. A club nearby played loud music until approximately 2 am. People coming and going, slamming doors, until 3 am. Not a safe area. The security lock on the door was broken. Very very disappointed in the property. Would never stay there again. Staff was good. That was the only thing about the property that was decent.
Stayed 1 night in Nov 2025

6/10 Okay

Chasen

Liked: Cleanliness, amenities, property conditions & facilities
Still haven’t gotten my deposit back it’s been 5 days
Stayed 1 night in Oct 2025