Herstmonceux Hotels

"Exceptional! Great customer service and care by staff? Spotless and gorgeous room! Beautiful grounds. The bamboo massage by Kate was heavenly. I will definitely return ❤️"

"This is a really great hotel and excellent value too. My room had a balcony overlooking the marina and the staff were all very welcoming and highly professional. I particularly like the decor in this place - even the corridors are cool. I've stayed in a few Malmaison places and they always give each location a particular character making each one a memorable experience. I checked in quite late and only just made last orders in the restaurant (by a few minutes) but no one tried to hurry me up and they gave me plenty of time to peruse the menu and place my order (Thanks Alfie :-) ). Normally I don't tend to eat in hotel restaurants as they can often be rather uninspiring (captive audience), but the food here is absolutely superb! My rare fillet steak was cooked to perfection and really delicious. The portobello mushrooms were juicy and full of flavour and the truffle parmesan fries were really outstanding. Absolutely full marks to the chefs. This was one of the best dinners I've had in a long time. Wholeheartedly recommend this hotel and you absolutely have to eat in the restaurant. Just Magnificent. Well done everyone!"

"Is a little tired but really clean and nothing is to much trouble "

"What stood out for us was the support we had. My daughter's baby was born very premature in the local hospital. I spoke to the hotel and they were willing to give us a good price on a room as we didn't know how long we would need it for. They gave us a family room with an extra bed. They put a fridge in the room for expressed milk to be kept until it could be taken to the hospital. The hotel location was perfect as it's walking distance. The staff were extremely helpful and supportive. Mina, Brooke, Emma, Andrea are just some of the names. Thank you for taking some of the stress away from a very worrying and stressful time. We are truly grateful."

"Easy parking, friendly check in, quality food in restaurant with a friendly and efficient service. Awesome breakfast with fabulous views."

"Was good to upgrade the room for a beach side-on very. Room was clean and spacious. Breakfast was included and was very filling. We ate in the restuarant the first night and had great food. Would recommend the steak! Staff were very friendly. Also used the outdoor and indoor pools. They were nicely appointed and the outdoor pool was larger enough to feel that you were getting some excercise done, not just messing about in the water. Being on the sea front with the beach nearby and also the town and theatres with in easy walk meant the hotel was in a good location."

"Great location, lovely room great breakfast and helpful staff. Really couldn’t fault it "

"Love everything about this hotel"