Herstmonceux Hotels

"A beautiful hotel. Our room was lovely. Staff were friendly and helpful. The ability to reserve a charging point for our EV was a lifesaver! Food here is amazing, Make sure you book a table for dinner!"

"We loved our sea view room. We highly recommended this property."

"Flagged as a 5* hotel, but more like a 3* as no comparison with Eastbournes other 5* the Grand. An Impressive building on the seafront, and ok but some irritating things such as a 1900's lift! with concertina double doors that were very heavy to open/close. Fortunately the staff were alert to it and frequently helped out. Its Quaint but soon became annoying. Our partial seaview balcony room was big but bland, with few power sockets and a wall bar as a wardrobe. The kettle was immediately under the TV and so when in use, the steam went all over the TV, we avoided subsequently for the serious safety issue it presents. The balcony was very narrow 1mx2m and limited by large access step. Both of us tried the £20 breakfast once and thought it expensive and poor quality, so we breakfasted out for the rest of our stay. Its very well positioned so lots of eating places nearby, plus the Pier, Bandstand and promonade walk. Free welcome wine on the first night, but not a great quality for a "5*" hotel. Altogether a good but frustrating place to stay."

"I've stayed here a few times and it's a great location, breakfast is always good."

"Excellent location and good value - a beside light and more loo roll would have got 5 stars!"

"Very good breakfast options and restaurant choices in the evening. Staff all very helpful."

"We did not have breakfast , but we did have a sea view room "

"Excellent location, rooms clean, staff very friendly, breakfast delicious "

" I have a few comments regarding our stay. I wasn’t expecting a five star but in some ways a 3 star was a little overrated. We were greeted by the most loveliest helpful receptionist. He was 5*. It went downhill from there I’m afraid. The room was ‘ok’ but we got what we paid for. When returning from night out the night receptionist was 1* at best. He cod barely converse. The bar man assisted telling us it was his night off but would help. After drinks at bar We asked for a jug of iced water to take to room. Barman said receptionist would help and to wait in reception for the water. The receptionist came out with two plastic very stained cooking jugs and asked ‘which one’? I asked for a cleaner one and spotted some Pimms jugs which would be much more suitable. Begrudgingly he agreed and assisted. When arriving for breakfast we were not greeted. We found our own table and made way to buffet. Platters were half full at best with many cold offers empty. No bread for toast. No eggs. No pastry. No fresh fruit salad. Juice on a bare minimum, literally had to wait mins to drain. We were not late. We were there 930 latest. We had find someone to request hot tea and coffee, which as tasteless. However at 10 the staff were very attentive to say buffet was shutting. Went for swim. Shower was freezing and woodlice on floor. Nowhere to change in private. Weeds through fire escape. This is barely a 3 star. My only compliment of this hotel was the lovely gentleman on reception when we arriv"