Hotels with Airport Shuttle in Hell's Kitchen, New York

"I’ve been going to this hotel for years. First time I feel so disappointed. The lift situation is ridiculous now. While never great , you now need 45 minutes in the morning to get down to fetch your coffee and get back to your room. Service lifts are just as slow and you are on the lift with laundry bins and staff most of the time. The bed was not touched the entire time and I had a superior room. Just the basic bathroom necessities were done. The bed linens were so thin that I asked for a blanket. The blanket was just as threadbare. The staff this time was somewhat defensive. Not a happy 4 day stay this time at the Belvedere, which is a change for me. "

"Very nice "

"Staff was friendly and helpful. Quick check in. Room was easy to get to and clean. Kitchen floor area was warped and bathroom door hard to close. Those are very minor issues. Room had kitchenette, everything you’d need to cook a quick meal (which we did not do). Microwave, fridge/freezer, stove top, dishwasher, dishes/silverware provided. Great location. Worked fantastic for us."

"The property does not employ a bell man. The property does not have carts to carry luggage. I had to get all my stuff out( family of five ) have them sit at the curb while I drove my car to get parked itself. I was told I cannot use my car during the entire stay- they would not accommodate any requests to use my car during the stay. The property allows smoking cigarettes and weed right in front of the building. The entire building stinks like weed. The front desk had one gentleman that was helpful and he was very kind. The other people At the desk didn’t seem to care about our stay; the accommodations or helping us navigate the city and transportation. I would not recommend- "

"I arrived on an early flight so there were no rooms available when I got there. The 2 front desk staff didn’t even take their eyes off their computer screens and look at me. I was told I could try and come back at 2 and see if there was a room, or even 1pm if I wanted to pay for it. They were extremely rude and not welcoming at all. The bellmen were the only saving grace JJ was kind, helpful and very professional. When I came back after my show is was 4:45ish. I checked in at a kiosk, got my keys and headed to my room. I knew the rooms were small, I was only there one night and had 2 shows to see so it was only for sleep. The bed wasn’t made, mattress was awful as well. I was out in a room with a glass door that opened to the a/c units and trash. I wasn’t expecting a view but cmon…. I’m a woman traveling alone- not a great room to Make people feel safe, there was a flimsy shade but you could see thru it. The smoke detector was not attached fully, carpet was dirty etc. I checked myself in and made my own bed for over $200 so no not a great stay and I won’t be back. "