Heilbad Heiligenstadt Hotels

"The property refused to acknowledge our booking.They weren't prepared to accept our confirmation email that we had booked and paid for our room and breakfast. They actually locked us out whilst we were contacting our booking agent for help. "

"Sauberes Zimmer in ruhiger Lage mit Blick zur Stadt, Hotel mit innovativem Zugangssystem, insgesamt ein sehr angenehmer Aufenthalt."

"Prima kamer maar ik had iets meer comfort verwacht van deze deluxe kamer."

"Nice hotel with good thermal bath. Good service. Nice rooms. Perfect place for relaxing. "

"Good location, nice service and excellent breakfast. "

"A bit rustic in character, but spotlessly clean, quiet, and the proprietress is lovely and accommodating."

"Die Kombination aus eigener Landwirtschaft und Bio-Hotel mit Restaurant (eig. Produkte) sowie die herrliche Lage machten unsere Tage zu einem tollen Aufenthalt."

"Good facilities, really nice hotel. Good breakfast too! "

"Schönes Hotel in der Innenstadt. Zimmer sauber und groß "

"The food is really good. "

"Staff, atmosphere and great restaurant "

"Kamers zijn ruim. Schoon en compleet. Ontbijt is goed echter zijn de broodjes niet vers en hard. Vriendelijk personeel "

"We had booked a room at the hotel, but it turned out the room was located in a separate 4 room cottage down a trail where we had to drive by car. We did not feel comfortable there, and room was relatively expensive. Therefore we drove back to the reception to ask for a room at the main hotel. In the reception they claimed that we had booked a room in the cottage. But no cottages were shown at booking by pictures or in writing, nor in our confirmation. After some discussion, we were upgraded to...

"Rent rum, bra service etc"

"Decent little stop over place. "

"Needs updating, poor amenities, best was their restaurant"

"Nice gasthaus with friendly staff. Room is clean and comfortable. Great food in the restaurant."

"Wir haben uns während unseres Kurzurlaubes rundum wohlgefühlt .Das Zimmer lag im 2.Stock,gut mit dem Lift zu erreichen. Die Verpflegung war auch sehr gut und die Mitarbeiter allesamt sehr freundlich und zuvorkommend . Außerdem gab es in Mühlhausen so viel zu sehen, so daß wir bestimmt noch Mal wiederkommen würden."