Hotels with Spa in Heilbad Heiligenstadt, Thuringia

"The property refused to acknowledge our booking.They weren't prepared to accept our confirmation email that we had booked and paid for our room and breakfast. They actually locked us out whilst we were contacting our booking agent for help. "

"What can I say? Everything perfect - nothing to add. A highlight is definitely the spa area and also the salt water pools. Also, the dinner was the best dinner I have ever had in Germany."

"Good facilities, really nice hotel. Good breakfast too! "

"The food is really good. "

"We had booked a room at the hotel, but it turned out the room was located in a separate 4 room cottage down a trail where we had to drive by car. We did not feel comfortable there, and room was relatively expensive. Therefore we drove back to the reception to ask for a room at the main hotel. In the reception they claimed that we had booked a room in the cottage. But no cottages were shown at booking by pictures or in writing, nor in our confirmation. After some discussion, we were upgraded to...

"Lovely property- staff was exceptional, restaurant food was yummy. Rooms big, lots of storage!"

"Lovely hotel, very friendly, helpful staff. Clean and welcoming. Good eating and drinking area. Great breakfast! "