Heath and Holmewood Hotels

"The plug in the sink in our bathroom could not be fixed as reception called us at 10pm asking if we wanted to swap rooms! We were in bed! And no hot water the next morning throughout the whole hotel"

"Good location, nice reception, rooms need a refurbishment. Towel rail not working. Room was cold . I believe the house control the heating and didn't have it switched on to cut costs. Summer stay would be ok."

"Breakfast was lousy no glasses no coffee cups toaster was useless put timer on for 6 mins and inly slightly browned on 1 side not much choice on menu eggs omelette and plain porridge needles to say we wasted our money on breakfast "

"This was our second time staying at this hotel. We like it a lot. The location is great for the city centre and also for getting to Meadowhall. It’s not far to walk to the universities so it’s great for open day visits. There’s also on-site parking for £15 per day. We particularly like having the convenience of breakfast included. Our stay was perfect."

"Staff were all lovely and really helpful"

"Breakfast was delicious, room was clean and comfortable spa was good shame sauna was out of order "

"Clean and spacious room Breakfast was good with options for everyone We didn't enjoyed the pool but looked amazing "

"The hotel was in a great location. Spotlessly clean and the staff were amazing. "

"Rooms are not particularly pleasant. Not a cleanliness issue but they look quite worn down. The brown stool in the corner of the room looks out of place. Space isn't great. Staff and the equipment at reception is a real issue. The laptop/computer used on thr day of my checkin was clearly quite slow and unable to process information quickly. I didn't feel the staff member on duty had control of the situation and was flustered quite easily, muttering away. I'm sure it wasn't an easy situation but it didn't come across as very professional to me. Distance to the city centre is a relatively short walk so it has that going for it. Generally from payment, room and staff perspective, there are better options in Sheffield. "