Hayes hotel rooms a the Fairmont

"The area was fine, a short walk to the Russell Square Tube station. Room itself was okay, you got what was advertised, but the windows and the room itself not being the more insulated (you could hear out the windows and other doors banging and closing) made the mornings pretty loud"

"Great hotel, with a lovely view of Tower Bridge. Very clean and spacious room."

"Perfect location and great facilities "

"So glad we arranged the airport shuttle to pick us up when we arrived in London. The driver texted me to let us know he was at the airport. He was holding a sign with our names so we quickly identified him. The drive to the hotel was stress free. "

"The digital key was annoying, and digital check in/check out didn't work. The hotel itself was excellent for the price Clean and modern room, good location, very quiet. Room was cramped but this was expected and really all I needed. I even got upgraded; my room had a window when I booked a windowless room."

"Bed was a bit hard for us but that’s a personal thing, overall nice hotel for an airport layover"

"Room was very humid. Room was clean. Staff was very friendly. Excellent location. Coffee in lobby living room was very good. "

"Decent price for London, decent hotel"

"The bed was comfortable and the room very quiet. Very convenient to the terminals 2 and 3. Stress-free morning departure after a good night's rest. Internet was a little lagging every now and then, but no major issue. Would stay again!"