Hotels near Hay Lake

"Beds were comfortable, breakfast was average, and the location was amazing. Lower rating because it was run down in some ways-wallpaper in our room had scratched like furniture had been dragged down the wall, some corners in the bathroom weren’t clean, and the sliding door track stuck a little. Nothing devastating, but not what I expected for their top tier suites. We got in late and it was snowing in the morning so we asked if could check out an hour later and were told no. I didn’t understand why because it’s a weekday in the offseason. They were nowhere near full and it would have been a good chance for great customer service."

"Room was clean and priced right for our one-night stay. We didn't use the pool. We opted to not use the shower because I didn't want to step-over the tub wall, even though there were good grab bars. I showered at home later. Bathroom was OK, but lacked a place to set our toiletries bag, toothbrushes, etc. The sink had narrow, slightly tilted edges, so hardly anything would stay in place. A shelf in the bathroom would be a big improvement. The hot water took a loooong time to get hot but eventually did get hot. Long supply line?"

"Place was average as expected. We used the jacuzzi in the room and got a rude nock two times on the door from the guy at the front desk wanted to now if something was going on in the room because the room next door was complaining! Second time where told we could not use the tub anymore!!! The pool area was filthy. When we checked out the guy next store from us was complaining and was given a large discount! We were told since we booked through Expedia we could not be compensated? Probably would not stay there again!"

"Upon check-in the kid at the desk hardly looked up from his phone."

"Live on Mackinac Island live the Hampton "

"Was stuck in a blizzard and the staff was great trying to keep the kitchen open and everything running while they were dealing with limited staffing and weather challenges, which drove more than the average customers during this. Period."

"Evening check in person seemed annoyed she had to get off her phone to check us in, she was rude, we could definitely tell she didn't want to be there and that we were an inconvenience to her. Player's club staff also acted inconvenienced to assist us. No one seemed happy to be there. Room hallways were under remodel with wet paint signs and long nails sticking out of trim. Hotel definitely needs some updating."

"Nice "

"It was a very nice room. Convince "