Hatfield Hotels

"Room is clean however there is no sound proofing so if you got to the age where this is an issue bear in mind you can hear next rooms bathroom fan & any phone conversations or toilet noises or conversations Luckily few in hotel on my stay Nor marking down for the above as out of their control I guess and I’m noise sensitive sadly wish I wasn’t "

"Excellent room and very good fish and chips"

"Lovely place to stay and eat."

"Terrible communication from Expedia to Hotel, as i tried to cancel the second night as soon as I arrived. Computer system not accepting email. Food. Steak asked for medium, came out rare. Sent back, and still the same Had new steak, asked for well done, and came back rare. Had money back, awful."

"Helpful, friendly staff. Close to town centre and lots to see"

"Old hotel, corridors carpets had holes in patched up with tape. Leak in room 20 sink causing constant wet floor (clearly the room staff are not trained to look out for this…. Not their fault I’ll add….management!) Odd layout to walk upstairs and downstairs to get to your room. The hotel is propped up by the really friendly staff. Expensive for an old hotel. "

"Great stay room was excellent staff very helpful and friendly. Food excellent only fault was no instructions for air con and could not get room warm"

"The property is in need of a refurb as it is looking tired in places. Staff were helpful and polite. Outside seating was insuficient on this sunny weekend. Cooked breakfast was good but the continental (cheese & ham etc) was woefully poor. In the light of recent events the security was bad, entry to the rooms via lift and stairs was not controlled in any way so anyone could walk in off the street and have access. Location, location, location is the big plus for this hotel all in all a very enjoyable stay."

"Good hotel"