Hartrandt Hotels

"Very clean, a little run down"

"Clean room."

"Pool hot tub broke. Said it was working when I called. My baby nephew was supposed to come to play in the pool. A/c unit outdated made SO much noise I was up all night. Housekeeping woke us up knocking on our door at 9 am. My fault I should’ve put the DND sign out. Bed was comfy. Paid a premium price for this mediocre room. "

"Bed where hard. The room wasnt as clean as i would like things could have been cleaner. "

"Overall stay: Less than acceptable. Worst part: Room was not clean, and could barely be called a “King suite”. Best part: The restaurant was PHENOMENAL! Excellent wait staff, exquisite cocktails, and mouth-watering cuisine that was prepared precisely as ordered. 11/10, will definitely eat there again (even though we will be staying elsewhere…) Now the breakdown: Starting with the parking lot on our way in, it needs cracks weeded and patched. Walking in the front, you don’t directly enter the lobby, so it was slightly confusing as to where we needed to go. Nobody at the front desk, waited nearly 5 minutes for someone to finally pop out of the office and help. After hearing how much the gentleman hates the “new system”, and a detailed list of all the ways it was different than the old one, we got our keys. Which had to be placed on the tap pads in a precise manner in order to function properly. Annoying, but bearable. Walking through the hallways felt like we were in a prison. And when we opened the door to our cell, it only added to that feeling. About the only (hopefully?) clean portion of the room was the made bed. Beyond that, there was crumbs and dirt on the floors, coffee stains on the small countertop, windows smudged with face and finger prints near the outside edges of the glass, hair in the shower, toothpaste stains in the poorly-wiped sink, food stains in the fridge. Just…gross. And the TV didn’t work, to boot. Bed was hard. Fridge noisy. 2/10."

"This hotel is very old and needs some serious renovations. It does look like the staff tried to do everything they could but there’s only so much clean you can apply when the surface is that old."

"Our only issue was the elevator straight across from our room maxe a very loud noise when being used. "

"The staff was excellent, very friendly and helpful. The pool area was quite slippery with pools of water, but most pool areas are. The gym was clean, and we never had a problem waiting for machines to open. Our room was clean and spacious. We were very pleased with our stay. "

"Climate control is centralized. Meaning, ALL rooms are controlled by one system. Therefore, there is no way yo cool if too hot or warm if too cold. I left for another hotel after being unable to cool a room that was already 80+ degrees and the clerk told me their maintenance person was the only one to change it over and was "unavailable. "