Is The Swan Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Swan Hotel?

Self parking is free at this property.

What time is check-in at The Swan Hotel?

Check-in start time: 2 PM; Check-in end time: 9 PM.

Where is The Swan Hotel located?

Situated in Harleston, this hotel is within a 5-minute walk of King George's Hall & Museum and Harleston Library. Harleston Recreation Park and Ocean Pit are also within 1 mi (2 km).

The Swan Hotel Reviews, Deals & Photos 2025

8/10 Good

Jim

Mar 21, 2016

Liked: Cleanliness, staff & service, room comfort

Work

Good place to stay nothing too fancy but great food in the Bar and made to feel very welcome

6/10 Okay

Verified traveler

Apr 11, 2012

opinion

A couple of minor points would help. Cleaning out or changing the shower head - plenty of hot water & sufficient pressure, but few working jets. A small hairdryer in each room would not go amiss.

8/10 Good

Verified traveler

Jul 31, 2019

Liked: Cleanliness, staff & service

Very characterful old world charm full of history.

Stayed 1 night in Jul 2019

6/10 Okay

Verified traveler

Jul 6, 2019

Disliked: Cleanliness, property conditions & facilities, room comfort

Not recommended!

The hotel is old as England. Some of the wooden beams in the ceilings are going to collaps some time soon: there are so many worm holes in them, it's hard to believe they still hold up. The shower is an every day adventure: do I get hot water today? Does the temperature change from ice cold to burning hot in a blink of an eye? Does another guest drain his bath tub and I get the water fed back into mine?! The place is very typical british, but it is very run down. Service is fair at best.

Stayed 1 night in Jun 2019

10/10 Excellent

Brian

Jul 1, 2019

Liked: Cleanliness, staff & service, room comfort

Swan Harleston

It is a very old building and as such it does not have the pristine condition that more modern hotels.provide. However it has character, history and the staff work hard to help in any way that they can. The breakfast is highly recommended and the bar is busy and lively. Good value and great service.

Stayed 1 night in Jun 2019

8/10 Good

Lucy

Jun 4, 2019

Liked: Cleanliness, staff & service, room comfort

Dated but comfortable

We stayed in a family room which was spacious and clean, but unbearably hot. It was 26° on the day we stayed, and because of the hotel holding a beer festival outside into the early hours of the morning, we could not open the windows as the children would not have slept. As this is an old, period property, understandably there is no air-con, but the temperature really was unbearable. The rooms are dated, and although I understand the character of the building needs to be kept, some updating would not go amiss. The bathroom in particular was probably older than I am, and the shower was poor. The beds were comfortable and clean, and there were good facilities in the room, including ironing equipment and tea/coffee making facilities. Breakfast was included and was really lovely, and we couldn't fault the service, but the room price was high for what we got, particularly with the beer festival on, which took over the whole hotel and car park. We were not notified this was happening prior to our arrival. The hotel can charge what it likes as there is little competition for family rooms in Harleston, and although I can't fault the staff and service, I do think this hotel is overpriced and in need of freshening up.

Stayed 1 night in Jun 2019

8/10 Good

Heather, San Diego

Apr 13, 2019

Liked: Cleanliness, staff & service, property conditions & facilities

Very historical and lovely. Great huge breakfast and had a lot of character. The front desk was in the pub! Great location right downtown.

Stayed 3 nights in Mar 2019

10/10 Excellent

Daniel

Jan 27, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel 👍

Nice place to stay. Food downstairs in the Bar was delicious. Will definitely stay again

Stayed 1 night in Jan 2019

8/10 Good

Ian

Nov 26, 2018

Nice old hotel, lots of nice period features although at some point, doors had been replaced by rather low quality ones that detracted from the ambience. The room was ok. The bed not the largest but comfortable. The bath with overhead shower wasn’t the best, I’m still amazed that hotels still seem to think that shower curtains are still acceptable. The extractor fan wasn’t working and judging by the musty smell, this wasn’t a recent fault. I must stress though that overall the room was ok and we would stay again. Noise from outside late at night was more than I expected. If we stay again I will remember to ask for a room at the rear. Also, finding the car park is fun due to the one way system. (Hint- go almost out of town and come back down a parallel road...) Breakfast was excellent and the staff were friendly, helpful and helped make the stay quite enjoyable

Stayed 1 night in Nov 2018

8/10 Good

Robert

Oct 20, 2018

Liked: Staff & service, room comfort

Stayed 1 night in Oct 2018

6/10 Okay

Verified traveler

Sep 29, 2018

Liked: Cleanliness, staff & service, room comfort

Not quite as website

Not quite as pictures on website - room adjusted for our stay

Stayed 2 nights in Sep 2018

6/10 Okay

Nicola, Co Clare, Republic of Ireland.

Aug 21, 2018

Liked: Cleanliness, staff & service

A lovely, old fashioned hotel, privately owned.

An historic building so no mod cons in this lovely old fashioned hotel. Rooms are large and bathrooms adequate although dated. Didn't worry me at all as the staff were great (although a bit thin on the ground)! If you want a hotel were old fashioned values count this is the one for you. Situated in a lovely market town it's a gem as long as you are not looking for a modern plastic chain. The food is brilliant also.

Stayed 4 nights in Aug 2018

10/10 Excellent

Geoff, st ives cambs

Jul 29, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good surprise with the suite and comfort of the bed. Helpful stall and a good breakfast.

Stayed 1 night in Jul 2018

6/10 Okay

Verified traveler

Jul 29, 2018

Ok for an overnight stop

Nothing wrong with this hotel. Just a bit tired looking and not much to recommend it. There was a big party in thd function room and only 1 member ocf staff to do everything. I guess jt is quieter normally

Stayed 1 night in Jul 2018

10/10 Excellent

Trudi, Hampshire UK

Jun 25, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Going back again 😁

Lovely hotel, full of character including very wonky floors. Warm welcome and super helpful staff: Luke, especially is a credit to the hotel. My partner and I both said we would plan to stay again... Soon.

Stayed 1 night in Jun 2018

6/10 Okay

Steve, London

Apr 3, 2018

Liked: Cleanliness, staff & service

Historic old inn in the high street

We booked this hotel on the basis of it offering a family room for four at reasonable value. It is a historic old inn on the high street of a charming market town.

Stayed 1 night in Mar 2018

8/10 Good

Verified traveler

Jan 11, 2018

Liked: Cleanliness, staff & service, room comfort

Great pub with small but clean rooms

Rooms seem to be kept clean, and beds are comfortable. Pub downstairs is great, with friendly bar staff and locals. Well looked after at breakfast time.

Stayed 1 night in Jan 2018

6/10 Okay

alan, Sussex

Oct 31, 2017

Liked: Staff & service

Disliked: Room comfort

Tired

The hotel is full of character but certainly shows its age. The shower in our room did not work and we were unable to switch off the radiator so it became overly hot. Very friendly staff and we had an excellent evening meal there. Was also in an excellent central location for everything we needed.

Stayed 2 nights in Oct 2017

6/10 Okay

Verified traveler

Oct 24, 2017

Stayed 1 night in Oct 2017

8/10 Good

David

May 5, 2017

Liked: Staff & service

Nice country hotel

The Swan oozes local charm and is good value for money. A good breakfast, great beer and the host with the most. Rooms and plumbing are very dated but that is a part of the charm, I will certainly stay again in preference to other establishments I have used in the same area.

6/10 Okay

Verified traveler

Oct 3, 2016

Liked: Cleanliness, staff & service, room comfort

nice hotel - bit tired

Nice Hotel, bit tired, very old, steeped in history, stairs not for the faint hearted as they are very wonky. staff very good, breakfast very good.

10/10 Excellent

Frederick, West Coast USA

Sep 12, 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A nicely restored inn with a history

The staff is friendly and helpful. I enjoyed dining downstairs and imagining myself chugging a beer there, back in the day, sitting across from my ancestor Edward Fuller. The town is delightful. St. Mary's Church is magnificent, a legacy in my family and well worth a visit.

10/10 Excellent

Jill, Queniborough

Jul 27, 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel was great x good service x hotel could do with refurb x

8/10 Good

Irene, Northampton

May 29, 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Swann

Good hotel let down by breakfast staff really nice

8/10 Good

Elaine, manchester

Jul 29, 2015

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Attending a friend's wedding. Arrived a lot later than expected, due to weather condition. Hotel staff were very helpful and friendly. Lovely breakfast. Would stay again.

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