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"Hotel location is great, walking distance to major tourist attractions in Hanoi. But what made us Hanoi stay most comfortable and fun were hotel staff especially front staff Anna was so helpful and friendly. It was our first time in Hanoi but she showed us the point of interests on the map and how to get there. BF buffet was great and all other staff were also helpful and tour arrangement were great too. They made us love Hanoi and want to comeback here and of course stay in Lotus Boutique Hotel. Thank you so much for great hospitality."

"In the heart of the old quarter, friendly staff, good size room with balcony"

"Nice spacious rooms, convenient walk to many shops, restaurants, etc. Service staff was excellent and breakfast was delicious. "

"I have been travelling all over the world over 30 years, and this is one of the best expedited i have in hotels, people working at the hotel has the bes attitude I had seen, Congratulations to the people at this hotel"

"Best hotel from start to finish, the staff are wonderful. Please give them a raise or recognition!! My family and I are so glad we picked this hotel!"

"friendly staff and good service Thomas (the hotel) manager, remembers all the guest name and very attentive to all request. Thanks"

"Very nice"

"We loved the hotel very much!"

"It was a good experience. "