Aparthotel

Wil'que Westlake Hotel & Residences

Property class: 4

Choose dates to view prices

Located close to West Lake, Wil'que Westlake Hotel & Residences provides a terrace, a garden, and dry cleaning/laundry services. Free in-room WiFi, with speed of 25+ Mbps, is available to all guests, along with a gym and a restaurant.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Kitchen
  • Free WiFi
  • Air conditioning
  • Laundry
The current price is P2,411
P2,735 total
includes taxes & fees
Oct 18 - Oct 19

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Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Room, 1 Bedroom

A hotel room with a wooden floor, a bed with white linens, a nightstand with a lamp, and a painting on the wall.

Deluxe Room, 1 Bedroom

  • Lake view
  • 54 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Room, 2 Bedrooms

A hotel room with a bed, a nightstand, a wall-mounted painting, and a door.

Deluxe Room, 2 Bedrooms

  • Lake view
  • 77 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed
  • Free wired internet

View all photos for Executive Room, 2 Bedrooms

A bedroom with a bed, wooden wardrobe, and a small table with a lamp.

Executive Room, 2 Bedrooms

  • Lake view
  • 87 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed
  • Free wired internet

View all photos for Premier Room, 2 Bedrooms

A hotel room with a bed, a desk, a television, a shelf with a plant, and a door leading to a hallway.

Premier Room, 2 Bedrooms

  • Lake view
  • 95 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed
  • Free wired internet

View all photos for Deluxe Room, 3 Bedrooms

A modern living room with a sofa, a dining table with chairs, and a kitchen area with a washing machine.

Deluxe Room, 3 Bedrooms

  • Lake view
  • 92 sq m
  • 1 bedroom
  • Sleeps 7
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Executive Room, 3 Bedrooms

A hotel room with a bed, a desk with a TV, a mirror, and a door leading to another room.

Executive Room, 3 Bedrooms

  • Lake view
  • 112 sq m
  • 1 bedroom
  • Sleeps 7
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Executive Studio

A hotel room with a bed, a sofa, a dining table with chairs, a potted plant, and a window with curtains.

Executive Studio

  • Garden view
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Premier Studio

A hotel room with a bed, a wooden desk, a chair, a sofa, a TV, and a decorative wooden panel.

Premier Studio

  • Partial lake view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

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About the neighborhood

Located in Hanoi, Wil'que Westlake Hotel & Residences is near the airport and on a lake. Shoppers can check out Hanoi Old Town Night Market, while everyone can enjoy the natural beauty of Hoan Kiem Lake and West Lake. Traveling with kids? Consider Hanoi Botanical Garden and Thu Le Park. Visit our Hanoi travel guide
View more Aparthotels in Hanoi
Map
No 254d Thuy Khue Road, Hanoi, 10000

What's nearby

  • A pagoda, lotus ponds, palm trees, and a calm body of water.
    West Lake
    1 min walk - 0.1 km
  • A cityscape with a prominent tall skyscraper, dense urban buildings, and a mix of residential and commercial structures.
    Lotte Center Hanoi
    4 min drive - 1.5 km
  • An ornate temple interior with golden statues, red decorations, and floral arrangements.
    Quan Thanh Temple
    6 min drive - 2.2 km
  • A large building with columns, surrounded by well-maintained gardens and trees.
    Ho Chi Minh Mausoleum
    7 min drive - 2.6 km
  • Embassy of Japan
    18 min walk - 1.6 km

Getting around

  • Cầu Giấy Station
    3 min drive
  • Hanoi Long Bien Station
    12 min drive
  • Noi Bai Intl. Airport (HAN)
    30 min drive

Restaurants

  • Cafe Camy
    3 min walk
  • Yakiniku (Thit nuong khong khoi)
    6 min walk
  • Bánh Tráng Trảng Bàng
    6 min walk
  • Bia Cường Hói 01 Trích Sài
    5 min walk
  • Hanoi Roastery
    3 min walk

About this property

Wil'que Westlake Hotel & Residences

  • Upscale family-friendly aparthotel by the lake
  • Located close to West Lake, Wil'que Westlake Hotel & Residences provides a terrace, a garden, and dry cleaning/laundry services. Free in-room WiFi, with speed of 25+ Mbps, is available to all guests, along with a gym and a restaurant.
  • You'll also enjoy the following perks during your stay:
    • An outdoor pool and a children's pool
    • Buffet breakfast (surcharge), bike rentals, and self parking (surcharge)
    • A roundtrip airport shuttle (surcharge), tour/ticket assistance, and luggage storage
    • Concierge services, an elevator, and laundry services
  • Room features
  • All 90 rooms have comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi and safes.
  • More conveniences in all rooms include:
    • Highchairs and free infant beds
    • Free tea bags/instant coffee and electric kettles
    • Bidets, free toiletries, and hair dryers
    • 32-inch LCD TVs with premium channels
    • Wardrobes/closets, kitchenettes, and refrigerators

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includes taxes & fees
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Property amenities

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Car required
  • Self parking on site (VND 70,000 per night)

Family friendly

  • Children stay free (see details)
  • Children's pool
  • Free crib
  • High chair

Kitchenette

  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Paper towels
  • Refrigerator
  • Rice cooker
  • Stovetop
  • Tea bags/instant coffee

Dining

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: VND 389,000 per person
  • A restaurant
  • Room service (limited hours)

Bedrooms

  • 1 bedroom
  • Alarm clock
  • Bedsheets provided
  • Rollaway/extra bed: VND 875,000 per night

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Living spaces

  • Living room

Entertainment

  • 32-inch LCD TV with premium cable channels

Outdoor areas

  • Garden
  • Terrace

Laundry

  • Laundry facilities
  • Laundry service

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in room
  • Thin carpet in room
  • Well-lit path to entrance
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Concierge services
  • Daily housekeeping
  • Free bottled water
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • Near a health/beauty spa
  • Near a hospital
  • Near a train station
  • Near a zoo
  • Near an outlet shopping mall
  • Near the airport
  • On a lake

Things to do

  • Bicycle rentals
  • Children's pool
  • Gym
  • Theme park nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher
  • First aid kit
  • Security system
  • Window guards

General

  • 1 building
  • 8 floors
  • 90 units
  • Access via exterior corridors
  • Bicycle rentals
  • Garden

Policies

Check-in

Check-in time starts at 2 PM

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 875000 per night
Free cribs are available on request at the property

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately VND 389000 per person
  • Airport shuttle fee: VND 982000 per vehicle (one way)
  • Self parking fee: VND 70000 per night
  • Rollaway bed fee: VND 875000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

No pets and no service animals are allowed at this property
A car is required for transportation to and from this property

Frequently asked questions

Does Wil'que Westlake Hotel & Residences have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Wil'que Westlake Hotel & Residences?

As of Oct 14, 2026, prices found for a 1-night stay for 2 adults at Wil'que Westlake Hotel & Residences on Oct 18, 2026 start from P2,411, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Wil'que Westlake Hotel & Residences pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for VND 70000 per night.

What time is check-in at Wil'que Westlake Hotel & Residences?

Check-in begins at 2 PM.

What time is check-out at Wil'que Westlake Hotel & Residences?

Check-out is at noon.

Does Wil'que Westlake Hotel & Residences provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 982000 per vehicle applies.

Where is Wil'que Westlake Hotel & Residences located?

This family-friendly Hanoi aparthotel is located near the airport, within 1 mi (2 km) of West Lake, Hanoi Botanical Garden, and Thu Le Park. Hoan Kiem Lake is 2.9 mi (4.6 km) away.

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Reviews

Wil'que Westlake Hotel & Residences Reviews

8.6

Excellent

8.8

Cleanliness

7.2

Location

8.6

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 119 out of 265 reviews
Rating 8 - Good. 108 out of 265 reviews
Rating 6 - Okay. 27 out of 265 reviews
Rating 4 - Poor. 8 out of 265 reviews
Rating 2 - Terrible. 3 out of 265 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
The staff on the front desk were excellent in ordering taxis, and Freddie was very good in organising day trips
Stayed 6 nights in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, listing accuracy
Room very clean, staff friendly, breakfast okay. Kitchen okay.
Stayed 3 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
Staff friendly, large room, good price, great view and a good breakfast.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, communication
Rooms were clean, location was great for us, hotel is back from the busy street and quiet.
Stayed 8 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great place great pool great experience, very nice staff
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, communication
The location was very convient to various places like the zoo and aquarium. For us, its also close to various Embassy.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Room though old but is well maintained and cleaned
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

Friendly staff

Friendly and supportive staff for the customer. Hotel are clean, close to everywhere.
Stayed 1 night in Feb 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, communication
I had a comfortable stay. If I had to say one thing, it would be better if thre were more breakfast options and daily changes.
Stayed 6 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
We had an excellent stay! The room is an apartment style so for myself and my adult kids it was perfect and gave us the space to individually recover from jet-lag. It had a full kitchen AND a washing machine which really helped. It is in a great location away from the city center but bear some excellent restaurants in West Lake. Staff were very helpful and friendly and the breakfast was good. The gym is also great (but smells a little musty)! Decent equipment for a small space and I also swam laps one day in the pool and really enjoyed that. I would stay there again!
Stayed 7 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
A great size pool with large lake beside hotel. What you need is close by.
Stayed 6 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
Very quiet and further away but I really enjoyed the hotel. Easy to get in and out. Everyone from the front desk, security, door and maid were super friendly and helpful. The Japanese restaurant downstairs with room service was a plus. Oir family enjoyed the pool and the gym with great air conditioner with pool side view was perfect. I would definitely stay there again and recommend it to everyone. My only complaint is the carpet in the bedrooms. If that can get removed (very old) I would give this hotel a 5 star. It’s not fancy but the all around experience was great.
Stayed 4 nights in Mar 2024
Verified review

4/10 Poor

Disliked: Communication

Allocated the wrong rooms

Allocated the wrong room on check in and asked to wait 5-6 hours before being given the correct room. The manger of the hotel was very unapologetic, rude and couldn’t care less what room we were given. She suggested booking direct if you want to make sure you get the rooms you pay for. Booked an executive 3 bedroom with balcony which was good once we were allowed into our room. We also booked a 2 bedroom executive room which was supposed to have a view of west lake but you could not see the lake. All staff other than the manger who we met were extremely nice and friendly which is a shame as the hotel could be and should be so much better. Much better places to stay in and around the west lake area of Hà Nội.
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Was great! Will stay there everytime i am in Hanoi
Stayed 3 nights in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, listing accuracy
Affordable, good access to Ho Tay attraction
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication
We love our stay in
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
Always enjoy the staff, location and amenities
Stayed 7 nights in Apr 2023
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Ruime kamer met groot balkon. Lekker zwembad. Het centrum is makkelijk te bereiken met de taxi. Aanrader.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Check in nhanh, mình được nâng cấp lên phòng to đẹp. Đồ ăn ngon và hợp với khẩu vị tụi trẻ. Thích nhất là bể bơi siêu rộng và không quá sâu nên tụi trẻ bơi miết không muốn lên. Không gian khu vườn mát xanh và trong lành Cuối tuần thật thư giãn và thoải mái.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
部屋の洗濯機で洗濯と乾燥ができたのが有難かった。
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, communication
Trevlig personal, bra läge. Några småsaker på rummet som gör att det inte blir bästa betyg.
Stayed 4 nights in Dec 2025
Verified review

6/10 Okay

バスタブ付きを頼んだが、付いて無かった。
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication
Séjour très agréable au calme à quelques minutes du centre historique. Pour les familles qui cherchent un cocon pour qq jours sur Hanoï c’est idéal. La cuisine dans l’appart est un vrai plus pour un hôtel de ce genre, la piscine est incroyable (chaude, propre, serviette,…) et la salle de gym donne directement sur elle. Supermarché juste en face, ATM, restaurants de rue,… tout est là ! Le personnel est formidable, bref ici on se sent comme à la maison !
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, communication
○スタッフ 受付やレストランのスタッフ、ドアマン、スタッフ全てが優しかったです。 ○朝食は 人20万ドンほどでつけられます。 フォーは毎朝ありました。パンやフルーツ、ヨーグルト、卵料理などベトナムを感じられるものが豊富で朝食を付けてよかったです。 ○キッズルーム あると記載(写真)がありましたが、倉庫になっていてありませんでした。 写真にあるプール横の遊具もありませんでした。 ただ、スタッフが子どもに大変優しくタクシーの乗り降りも手伝ってくれます。子連れで安心して滞在できるホテルでした。
Stayed 3 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
넓은 객실과 편리한 시설.
Stayed 2 nights in Sep 2024