Skip to main content
Aparthotel

Wil'que Westlake Hotel & Residences

4.0 star property

Choose dates to view prices

West Lake 254D Hotel & Residence offers a tranquil garden setting with amenities for all ages. Enjoy the gym, outdoor pool, or sun terrace. Attentive staff ensures a pleasant stay with free WiFi, bike rentals, and laundry services.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Kitchen
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Laundry
The current price is P2,206
P2,502 total
includes taxes & fees
Aug 5 - Aug 6

See the benefits you'll enjoy with VIP Access

Get more when you're a member

  • Save 15% or more on select VIP Access properties when you reach Silver tier or higher
  • Experience top-rated quality and exceptional service
  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for 2-Bedroom Deluxe

A bedroom with a bed, a desk, a chair, and a wardrobe.

2-Bedroom Deluxe

  • Sleeps 4
  • Free WiFi

View all photos for Studio Executive

A hotel room with a bed, a desk with a chair, a sofa, a dining table, and a window with curtains.

Studio Executive

  • Sleeps 2
  • Free WiFi

View all photos for Studio Premier

A hotel room with a bed, bedside table, lamp, flowers, and a bottle of wine.

Studio Premier

  • Sleeps 2
  • Free WiFi

View all photos for Deluxe Room, 1 Bedroom

1 bedroom, in-room safe, desk, laptop workspace

Deluxe Room, 1 Bedroom

  • Lake view
  • 54 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Bedrooms

A hotel room with a bed, a nightstand, a wall-mounted painting, and a door.

Deluxe Room, 2 Bedrooms

  • Lake view
  • 77 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed
  • Free WiFi

View all photos for Executive Room, 2 Bedrooms

A bedroom with a bed, wooden wardrobe, and a small table with a lamp.

Executive Room, 2 Bedrooms

  • Lake view
  • 87 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Bed
  • Free WiFi

View all photos for Premier Room, 2 Bedrooms

A hotel room with a bed, a desk, a television, a shelf with a plant, and a door leading to a hallway.

Premier Room, 2 Bedrooms

  • Lake view
  • 95 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Room, 3 Bedrooms

A modern living room with a sofa, a dining table with chairs, and a kitchen area with a washing machine.

Deluxe Room, 3 Bedrooms

  • Lake view
  • 92 sq m
  • 3 bedrooms
  • Sleeps 5
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Executive Room, 3 Bedrooms

A hotel room with a bed, a desk with a TV, a mirror, and a door leading to another room.

Executive Room, 3 Bedrooms

  • Lake view
  • 112 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Executive Studio

A hotel room with a bed, a sofa, a dining table with chairs, a potted plant, and a window with curtains.

Executive Studio

  • Garden view
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premier Studio

A hotel room with a bed, a wooden desk, a chair, a sofa, a TV, and a decorative wooden panel.

Premier Studio

  • Partial lake view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

You may also like

Ad
Exterior

Movenpick Hotel Hanoi Centre

Hoan Kiem
  • Pool
  • Spa
  • Parking included
  • Free WiFi
9.0 out of 10, Wonderful, 628 reviews
The price is P6,201
P7,032 total
includes taxes & fees
Aug 7 - Aug 8
Movenpick Hotel Hanoi Centre
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Located in Tay Ho, a neighborhood in Hanoi, Wil'que Westlake Hotel & Residences is near the airport and on a lake. Lotte Center Hanoi and Hanoi Old Town Night Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Hoan Kiem Lake and West Lake. Traveling with kids? Consider Hanoi Botanical Garden and Thu Le Park. Visit our Hanoi travel guide
View more Aparthotels in Hanoi
Map
No 254d Thuy Khue Road, Hanoi, 10000

What's nearby

  • A pagoda, a body of water, and a flag.
    West Lake
    1 min walk - 0.1 km
  • A person sitting on a staircase in a lush, green area with a colorful flag hanging above.
    Hanoi Botanical Garden
    15 min walk - 1.3 km
  • A cityscape with a prominent tall skyscraper, dense urban buildings, and a mix of residential and commercial structures.
    Lotte Center Hanoi
    4 min drive - 1.5 km
  • A large building with columns, surrounded by well-maintained gardens and trees.
    Ho Chi Minh Mausoleum
    7 min drive - 2.6 km
  • Embassy of Japan
    18 min walk - 1.6 km

Getting around

  • Hanoi Long Bien Station
    12 min drive
  • Noi Bai Intl. Airport (HAN)
    30 min drive

Restaurants

  • Cafe Camy
    3 min walk
  • Moon Cafe
    5 min walk
  • Top Chef
    6 min walk
  • Cafe Tây Hồ
    3 min walk
  • Hanoi Roastery
    3 min walk

About this property

Wil'que Westlake Hotel & Residences

  • Upscale family-friendly aparthotel near West Lake
  • Located close to Lotte Center Hanoi, Wil'que Westlake Hotel & Residences provides a terrace, a garden, and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities such as a gym and a restaurant.
  • You'll also enjoy the following perks during your stay:
    • An outdoor pool and a children's pool
    • A free area shuttle, bike rentals, and self parking (surcharge)
    • Babysitting (surcharge), an elevator, and a computer station
    • ATM/banking services, tour/ticket assistance, and a front-desk safe
  • Room features
  • All 90 rooms have comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like separate sitting areas and bathrobes.
  • More conveniences in all rooms include:
    • Free tea bags/instant coffee and electric kettles
    • Hydromassage showers, bidets, and shower/tub combinations
    • 32-inch LCD TVs with premium channels
    • Wardrobes/closets, separate sitting areas, and kitchenettes

Similar properties

2 restaurants; breakfast, lunch, dinner, and brunch served
Diamond Westlake Suites
Tay Ho
  • Pool
  • Kitchen
  • Washer
  • Dryer
9.0 out of 10, Wonderful, 519 reviews
The price is P3,676
P4,168 total
includes taxes & fees
Jul 21 - Jul 22
Diamond Westlake Suites
Compare similar properties

Property amenities

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free area shuttle
  • Self parking on site (VND 70,000 per night)

Family friendly

  • Babysitting (surcharge)
  • Children stay free (see details)
  • Children's pool

Kitchenette

  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Paper towels
  • Refrigerator
  • Rice cooker
  • Stovetop
  • Tea bags/instant coffee

Dining

  • A restaurant
  • Room service (limited hours)

Bedrooms

  • Alarm clock
  • Bedroom
  • Bedsheets provided
  • Rollaway/extra bed: VND 750,000 per day

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Living room
  • Separate sitting area

Entertainment

  • 32-inch LCD TV with premium cable channels

Outdoor areas

  • Garden
  • Terrace

Laundry

  • Laundry facilities
  • Laundry service

Work spaces

  • Computer station
  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • Elevator
  • Hardwood flooring in room
  • Thin carpet in room
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Concierge services
  • Daily housekeeping
  • Free bottled water
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • Near the airport
  • On a lake

Things to do

  • Bicycle rentals
  • Children's pool
  • Gym

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Window guards
  • Fire extinguisher

General

  • 1 building
  • 8 floors
  • 90 units
  • Access via exterior corridors
  • Bicycle rentals
  • Garden

Policies

Check-in

Check-in time starts at 2 PM

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 750000 per day

Property payment types

Important information

Optional extras

  • Airport shuttle fee: VND 982000 per vehicle (one way)
  • Self parking fee: VND 70000 per night
  • Rollaway bed fee: VND 750000 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

No pets and no service animals are allowed at this property

Frequently asked questions

Does Wil'que Westlake Hotel & Residences have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Wil'que Westlake Hotel & Residences?

As of Jul 16, 2026, prices found for a 1-night stay for 2 adults at Wil'que Westlake Hotel & Residences on Aug 5, 2026 start from P2,206, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Wil'que Westlake Hotel & Residences pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for VND 70000 per night.

What time is check-in at Wil'que Westlake Hotel & Residences?

Check-in begins at 2 PM.

What time is check-out at Wil'que Westlake Hotel & Residences?

Check-out is at noon.

Does Wil'que Westlake Hotel & Residences provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 982000 per vehicle applies.

Where is Wil'que Westlake Hotel & Residences located?

This family-friendly Hanoi aparthotel is located near the airport, within 1 mi (2 km) of West Lake and Lotte Center Hanoi. Hoan Kiem Lake and Hanoi Old Town Night Market are also within 3 mi (5 km).

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Wil'que Westlake Hotel & Residences Reviews

8.6

Excellent

8.8

Cleanliness

7.2

Location

8.6

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 111 out of 256 reviews
Rating 8 - Good. 107 out of 256 reviews
Rating 6 - Okay. 27 out of 256 reviews
Rating 4 - Poor. 8 out of 256 reviews
Rating 2 - Terrible. 3 out of 256 reviews

Reviews

Verified

8/10 Good

Jason

Liked: Cleanliness, amenities, property conditions & facilities, communication
Staff friendly, large room, good price, great view and a good breakfast.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Deborah Wick

Liked: Cleanliness, amenities, communication
Rooms were clean, location was great for us, hotel is back from the busy street and quiet.
Stayed 8 nights in Dec 2025
Verified

10/10 Excellent

ARUN

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great place great pool great experience, very nice staff
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Brian

Liked: Cleanliness, property conditions & facilities, communication
The location was very convient to various places like the zoo and aquarium. For us, its also close to various Embassy.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

CHENG BOON

Liked: Cleanliness, amenities, property conditions & facilities, communication
Room though old but is well maintained and cleaned
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Liesl

Liked: Cleanliness, amenities, property conditions & facilities, communication
We had an excellent stay! The room is an apartment style so for myself and my adult kids it was perfect and gave us the space to individually recover from jet-lag. It had a full kitchen AND a washing machine which really helped. It is in a great location away from the city center but bear some excellent restaurants in West Lake. Staff were very helpful and friendly and the breakfast was good. The gym is also great (but smells a little musty)! Decent equipment for a small space and I also swam laps one day in the pool and really enjoyed that. I would stay there again!
Stayed 7 nights in Dec 2025
Verified

8/10 Good

Yoshiyasu

Liked: Cleanliness, amenities, communication
I had a comfortable stay. If I had to say one thing, it would be better if thre were more breakfast options and daily changes.
Stayed 6 nights in Jul 2025
Verified

10/10 Excellent

Indra

Liked: Cleanliness, room comfort, communication

Friendly staff

Friendly and supportive staff for the customer. Hotel are clean, close to everywhere.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Alan Gordon

Liked: Cleanliness, amenities, property conditions & facilities, communication
A great size pool with large lake beside hotel. What you need is close by.
Stayed 6 nights in May 2024
Verified

10/10 Excellent

Ponekham

Liked: Cleanliness, property conditions & facilities, communication
Very quiet and further away but I really enjoyed the hotel. Easy to get in and out. Everyone from the front desk, security, door and maid were super friendly and helpful. The Japanese restaurant downstairs with room service was a plus. Oir family enjoyed the pool and the gym with great air conditioner with pool side view was perfect. I would definitely stay there again and recommend it to everyone. My only complaint is the carpet in the bedrooms. If that can get removed (very old) I would give this hotel a 5 star. It’s not fancy but the all around experience was great.
Stayed 4 nights in Mar 2024
Verified

4/10 Poor

Verified traveler

Disliked: Communication

Allocated the wrong rooms

Allocated the wrong room on check in and asked to wait 5-6 hours before being given the correct room. The manger of the hotel was very unapologetic, rude and couldn’t care less what room we were given. She suggested booking direct if you want to make sure you get the rooms you pay for. Booked an executive 3 bedroom with balcony which was good once we were allowed into our room. We also booked a 2 bedroom executive room which was supposed to have a view of west lake but you could not see the lake. All staff other than the manger who we met were extremely nice and friendly which is a shame as the hotel could be and should be so much better. Much better places to stay in and around the west lake area of Hà Nội.
Stayed 2 nights in Jul 2024
Verified

8/10 Good

DONGCHUL

Liked: Cleanliness, check-in, communication, listing accuracy
Affordable, good access to Ho Tay attraction
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Lina

Liked: Cleanliness, room comfort, communication
We love our stay in
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, property conditions & facilities, communication
Always enjoy the staff, location and amenities
Stayed 7 nights in Apr 2023
Verified

10/10 Excellent

Anna

Liked: Cleanliness, check-in, communication, listing accuracy
Check in nhanh, mình được nâng cấp lên phòng to đẹp. Đồ ăn ngon và hợp với khẩu vị tụi trẻ. Thích nhất là bể bơi siêu rộng và không quá sâu nên tụi trẻ bơi miết không muốn lên. Không gian khu vườn mát xanh và trong lành Cuối tuần thật thư giãn và thoải mái.
Stayed 1 night in Jul 2026
Verified

10/10 Excellent

TOMOYUKI

Liked: Cleanliness, check-in, communication, listing accuracy
部屋の洗濯機で洗濯と乾燥ができたのが有難かった。
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Gustav

Liked: Cleanliness, amenities, communication
Trevlig personal, bra läge. Några småsaker på rummet som gör att det inte blir bästa betyg.
Stayed 4 nights in Dec 2025
Verified

6/10 Okay

Shigeki

バスタブ付きを頼んだが、付いて無かった。
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Vivien

Liked: Cleanliness, room comfort, communication
Séjour très agréable au calme à quelques minutes du centre historique. Pour les familles qui cherchent un cocon pour qq jours sur Hanoï c’est idéal. La cuisine dans l’appart est un vrai plus pour un hôtel de ce genre, la piscine est incroyable (chaude, propre, serviette,…) et la salle de gym donne directement sur elle. Supermarché juste en face, ATM, restaurants de rue,… tout est là ! Le personnel est formidable, bref ici on se sent comme à la maison !
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

noriko

Liked: Cleanliness, amenities, communication
○スタッフ 受付やレストランのスタッフ、ドアマン、スタッフ全てが優しかったです。 ○朝食は 人20万ドンほどでつけられます。 フォーは毎朝ありました。パンやフルーツ、ヨーグルト、卵料理などベトナムを感じられるものが豊富で朝食を付けてよかったです。 ○キッズルーム あると記載(写真)がありましたが、倉庫になっていてありませんでした。 写真にあるプール横の遊具もありませんでした。 ただ、スタッフが子どもに大変優しくタクシーの乗り降りも手伝ってくれます。子連れで安心して滞在できるホテルでした。
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Yeong-Joo

Liked: Cleanliness, amenities, property conditions & facilities, communication
넓은 객실과 편리한 시설.
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

eunhai

Liked: Cleanliness, amenities, property conditions & facilities, communication
직원들이 친철과 배려심이 너무 인상 깊었습니다. 다음에 또 하노이를 간다면 다시 머물고 싶습니다. 그리고 객실도 깨끗해서 머무는 동안에 유쾌한 시간을 가질 수 있어서 좋았습니다
Stayed 1 night in Apr 2024
Verified

6/10 Okay

Yasushi

Disliked: Amenities, property conditions & facilities, communication
ご飯があまり美味しく無い。テレビが映らない。
Stayed 1 night in Feb 2024
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort, communication
하노이에 있는 서머셋 중 가장 오래된 호텔이라고 하더라구요..그래서 인지 전반적인 시설이 오래된 걸 숨길 수는 없었지만..청소하고 수리하고..관리를 잘해서인지 청결한 편이었어요. 직원분들 모두 친절하시구요.
Stayed 16 nights in Oct 2021
Verified

8/10 Good

Hue

Liked: Cleanliness, room comfort, communication
Tốt
Stayed 1 night in Nov 2020