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The West Hotel & Spa

4.0 star property
Hotel with a full-service spa, steps from Hanoi Old Town Night Market

Choose dates to view prices

Photo gallery for The West Hotel & Spa

Reception
1 bedroom, minibar, desk, laptop workspace
Free daily buffet breakfast
1 bedroom, minibar, desk, laptop workspace
Hot stone massages, Thai massages, sports massages
Nestled near Hoan Kiem Lake, The West Hotel & Spa offers a tranquil retreat with a free breakfast buffet and sports massage at the onsite spa. Unwind with in-room WiFi, dine at the restaurant, and take advantage of luggage storage, concierge services, dry cleaning/laundry services - all made possible by the helpful staff that previous guests rave about.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Room options

Check availability for these dates

Tonight

Sep 28 - Sep 29
Check availability for tonight Sep 28 - Sep 29

Tomorrow

Sep 29 - Sep 30
Check availability for tomorrow Sep 29 - Sep 30
Available filters for rooms
Showing 7 of 7 rooms

View all photos for Superior Double Room

1 bedroom, minibar, desk, laptop workspace

Superior Double Room

Highlights

Soundproofed
Fireplace
Air conditioning
Heating
Smart TV
Separate bedroom
Fan
Blackout drapes/curtains
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room

1 bedroom, minibar, desk, laptop workspace

Deluxe Room

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Fireplace
Air conditioning
Heating
Smart TV
Separate bedroom
Fan
Blackout drapes/curtains
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

1 bedroom, minibar, desk, laptop workspace

Deluxe Room

8.0 out of 10
Very good
(3 reviews)

Highlights

Soundproofed
Fireplace
Air conditioning
Heating
Smart TV
Blackout drapes/curtains
Separate bedroom
Fan
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Deluxe Room, 1 Bedroom, City View

1 bedroom, minibar, desk, laptop workspace

Deluxe Room, 1 Bedroom, City View

8.8 out of 10
Excellent
(6 reviews)

Highlights

Soundproofed
Fireplace
Air conditioning
Heating
Smart TV
Blackout drapes/curtains
Separate bedroom
Fan
  • 25 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room

1 bedroom, minibar, desk, laptop workspace

Family Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Fireplace
Air conditioning
Heating
Smart TV
Separate bedroom
Fan
Blackout drapes/curtains
  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Room, 1 King Bed, City View

1 bedroom, minibar, desk, laptop workspace

Junior Room, 1 King Bed, City View

8.8 out of 10
Excellent
(3 reviews)

Highlights

Soundproofed
Fireplace
Air conditioning
Heating
Smart TV
Blackout drapes/curtains
Separate bedroom
Fan
  • 30 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room

1 bedroom, minibar, desk, laptop workspace

Executive Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Soundproofed
Fireplace
Air conditioning
Heating
Smart TV
Blackout drapes/curtains
Separate bedroom
Fan
  • 36 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Large Twin Bed and 1 Queen Bed
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About the neighborhood

Located in Old Quarter, a neighborhood in Hanoi, The West Hotel & Spa is in a shopping district and near a train station. Shoppers can check out Hanoi Old Town Night Market, while everyone can enjoy the natural beauty of Hoan Kiem Lake and West Lake. Looking to enjoy an event or a game while in town? See what's happening at Hanoi Indoor Games Gymnasium or My Dinh National Stadium.
Visit our Hanoi travel guideOpens in a new window
Map
23 Hang Dao, Hoan Kiem, Hanoi, Hanoi, 100000

What's nearby

  • Hanoi Old Town Night Market - 1 min walk - 0.0 km
  • Hoan Kiem Lake - 2 min walk - 0.2 km
  • Thang Long Water Puppet Theatre - 3 min walk - 0.3 km
  • Dong Xuan Market - 7 min walk - 0.6 km
  • St. Joseph's Cathedral of Hanoi - 8 min walk - 0.7 km

Getting around

  • Hanoi Long Bien Station - 6 min drive
  • Noi Bai Intl. Airport (HAN) - 40 min drive

Restaurants

  • ‪Bancông Cafe & Restaurant - ‬3 min walk
  • ‪Bami Bread (Bánh Mì Bami) - ‬1 min walk
  • ‪MẸT Vietnamese Restaurant & Vegetarian Met 2 - ‬1 min walk
  • ‪Cai Mam Authentic Vietnamese Cuisine Restaurant in Hanoi - ‬2 min walk
  • ‪MẸT Vietnamese restaurant & Vegetarian Food 3 - ‬1 min walk

About this property

The West Hotel & Spa

Upscale hotel near Hoan Kiem Lake
Hanoi Old Town Night Market and St. Joseph's Cathedral of Hanoi are located near The West Hotel & Spa, which provides a free breakfast buffet, a free daily manager's reception, and dry cleaning/laundry services. Treat yourself to a sports massage at the onsite spa. Free in-room WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices), and a restaurant are available to all guests.
Other perks include:
  • Airport pick-up service (surcharge), a front-desk safe, and concierge services
  • A 24-hour front desk, luggage storage, and tour/ticket assistance
  • An elevator and smoke-free premises
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at The West Hotel & Spa have comforts such as fireplaces and laptop-friendly workspaces, as well as amenities like free WiFi and desk chairs.
Extra amenities include:
  • Heating and fans
  • Designer toiletries, showers, and hair dryers
  • 32-inch Smart TVs with digital channels
  • Wardrobes/closets, coffee/tea makers, and daily housekeeping

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  • Spa
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour airport pick-up shuttle on request for a surcharge

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A restaurant
  • Free daily manager's reception

Things to do

  • Full-service spa

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Full-service spa

  • Hot stone massages
  • Spa open daily
  • Sports massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (47 inch wide door)
  • Hardwood flooring in public areas

More

  • 1 building
  • 9 floors
  • Built in 2022
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Fan
  • Fireplace
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: VND 420000 per vehicle (maximum occupancy 3)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a security system

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

The West Hotel & Spa Hotel
The West Hotel & Spa Hanoi
The West Hotel & Spa Hotel Hanoi

Frequently asked questions

Is The West Hotel & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at The West Hotel & Spa?

This hotel doesn't offer parking.

What time is check-in at The West Hotel & Spa?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at The West Hotel & Spa?

Check-out is at noon.

Does The West Hotel & Spa provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel that runs on request. A fee of VND 420000 per vehicle applies.

Where is The West Hotel & Spa located?

Located in Old Quarter, this spa hotel is within a 5-minute walk of Hanoi Old Town Night Market and Hoan Kiem Lake. St. Joseph's Cathedral of Hanoi and Hanoi Opera House are also within 1 mi (2 km). Hanoi Railway Station is 23 minutes by foot.

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