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The West Hotel & Spa

Property class: 4

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Located close to Hanoi Old Town Night Market and Hoan Kiem Lake, The West Hotel & Spa provides a free breakfast buffet, a free daily manager's reception, and dry cleaning/laundry services. Indulge in a body treatment, a Thai massage, and a body wrap at the onsite spa. In addition to a restaurant, guests can connect to free in-room WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices).

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Free WiFi
  • Laundry
The current price is P2,531
P2,860 total
includes taxes & fees
Aug 26 - Aug 27

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Room, 1 Queen Bed

A hotel room with a large bed, a desk with a lamp, a chair, and a mirror.

Deluxe Room, 1 Queen Bed

9.0 out of 10
Wonderful
(8 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Room, 1 Bedroom, City View

A hotel room with a large bed, bedside table with a lamp, a small table with a vase, a chair, a desk with a computer, and a TV mounted on the wall.

Deluxe Room, 1 Bedroom, City View

8.8 out of 10
Excellent
(8 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Twin Room

A hotel room with two beds, a desk, a TV, and a bathroom with a shower.

Deluxe Twin Room

8.0 out of 10
Very good
(3 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Junior Room, 1 King Bed, City View

A hotel room with a large bed, a desk with a chair, a TV mounted on the wall, a nightstand with a lamp, and a view of the outdoors through a window.

Junior Room, 1 King Bed, City View

8.6 out of 10
Excellent
(4 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Family Room

A hotel room with two beds, a desk, a chair, a lamp, a laptop, and a mirror.

Family Room

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Deluxe Quadruple Room

A hotel room with two beds, a TV, a wooden floor, and a large mirror.

Deluxe Quadruple Room

9.0 out of 10
Wonderful
(2 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi
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About the neighborhood

Located in Old Quarter, a neighborhood in Hanoi, The West Hotel & Spa is in a shopping district and near a train station. Shoppers can check out Hanoi Old Town Night Market, while everyone can enjoy the natural beauty of Hoan Kiem Lake and West Lake. Looking to enjoy an event or a game while in town? See what's happening at Hanoi Stadium or Hanoi Indoor Games Gymnasium. Visit our Hanoi travel guide
Map
23 Hang Dao, Hoan Kiem, Hanoi, Hanoi, 100000

What's nearby

  • A night scene with a red-lit bridge over a calm lake, surrounded by trees and illuminated structures.
    Hanoi Old Town Night Market
    1 min walk - 0.1 km
  • A traditional temple with a dragon roof, surrounded by lush greenery and a calm lake.
    Hoan Kiem Lake
    2 min walk - 0.2 km
  • A stage with performers in costumes, a water feature, and a dark background.
    Thang Long Water Puppet Theatre
    3 min walk - 0.3 km
  • A street with shops, including a pearl jewelry store and a tailor shop.
    Hang Gai Street
    3 min walk - 0.3 km
  • A shopping mall with a central fountain, multiple floors, and various shops.
    Dong Xuan Market
    7 min walk - 0.6 km

Getting around

  • Hanoi Long Bien Station
    6 min drive
  • Noi Bai Intl. Airport (HAN)
    40 min drive

Restaurants

  • King roti
    3 min walk
  • Domino's Pizza
  • Bancông Cafe & Restaurant
    3 min walk
  • MẸT Vietnamese Restaurant & Vegetarian Met 2
    1 min walk
  • Bia Hơi Corner

About this property

The West Hotel & Spa

  • Upscale hotel near Hoan Kiem Lake
  • Hanoi Old Town Night Market and St. Joseph's Cathedral of Hanoi are located near The West Hotel & Spa, which provides a free breakfast buffet, a free daily manager's reception, and dry cleaning/laundry services. Indulge in a body treatment, a Thai massage, and a body wrap at the onsite spa. Free in-room WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices), and a restaurant are available to all guests.
  • Other perks include:
    • Airport pick-up service (surcharge), a front-desk safe, and concierge services
    • A 24-hour front desk, luggage storage, and tour/ticket assistance
    • An elevator and smoke-free premises
    • Guest reviews speak highly of the helpful staff
  • Room features
  • All guestrooms at The West Hotel & Spa have comforts such as fireplaces and laptop-friendly workspaces, as well as amenities like free WiFi and desk chairs.
  • Extra amenities include:
    • Heating and fans
    • Designer toiletries, showers, and hair dryers
    • 32-inch Smart TVs with digital channels
    • Wardrobes/closets, coffee/tea makers, and daily housekeeping

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  • Spa
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9.6 out of 10, Exceptional, 1,674 reviews
The price is P2,193
P2,487 total
includes taxes & fees
Aug 28 - Aug 29
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour airport pick-up shuttle on request for a surcharge

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A restaurant
  • Free daily manager's reception

Things to do

  • Full-service spa

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Full-service spa

  • Body wraps
  • Hot stone massages
  • Spa open daily
  • Sports massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (47 inch wide door)
  • Hardwood flooring in public areas

More

  • 1 building
  • 9 floors
  • Built in 2022
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Fan
  • Fireplace
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: VND 420000 per vehicle (maximum occupancy 3)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a security system

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Frequently asked questions

Is The West Hotel & Spa pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at The West Hotel & Spa?

As of Aug 18, 2026, prices found for a 1-night stay for 2 adults at The West Hotel & Spa on Aug 26, 2026 start from P2,531, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at The West Hotel & Spa?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at The West Hotel & Spa?

Check-out is at noon.

Does The West Hotel & Spa provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel that runs on request. A fee of VND 420000 per vehicle applies.

Where is The West Hotel & Spa located?

Located in Old Quarter, this spa hotel is within a 5-minute walk of Hanoi Old Town Night Market and Hoan Kiem Lake. St. Joseph's Cathedral of Hanoi and Hanoi Opera House are also within 1 mi (2 km). Hanoi Railway Station is 23 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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