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Splendid Star Grand Hotel & Spa
4.0 star property

Art Deco hotel connected to a shopping center in Old Quarter with full-service spa

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

Splendid Star Grand Hotel & Spa

Photo gallery for Splendid Star Grand Hotel & Spa

Body treatments, body wraps, body scrubs, facials
View from room
Property entrance
Minibar, in-room safe, individually decorated, individually furnished
Breakfast served

Overview of Splendid Star Grand Hotel & Spa

VIP Access
Reviews
8.8

Excellent

Popular amenities

  • Breakfast available
  • Spa
  • Free WiFi
  • Laundry
  • Air conditioning
  • Restaurant

Enjoy the neighborhood

No. 14 Tho Xuong Lane, Au Trieu str, Hoan Kiem District, Hanoi, 8443
  • Popular LocationHoan Kiem Lake6 min walk
  • Popular LocationHanoi Old Town Night Market9 min walk
  • Popular LocationHanoi Opera House15 min walk
  • AirportHanoi (HAN-Noi Bai Intl.)45 min drive
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Room options

Junior Suite, 1 King Bed, Balcony, City View

cleanliness

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
LCD TV
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Twin Room

cleanliness

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
LCD TV
Washer/dryer
  • 22 sq m
  • Sleeps 3
  • 2 Large Twin Beds

Day Use (Max 4 hours)

cleanliness

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
LCD TV
Washer/dryer
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Superior Twin Room, 2 Twin Beds

cleanliness

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
LCD TV
Washer/dryer
  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

Family Suite, 2 Queen Beds, City View

cleanliness

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
LCD TV
Washer/dryer
  • 36.4 sq m
  • City view
  • Sleeps 5
  • 2 Queen Beds

Honeymoon Room, 1 Queen Bed

cleanliness

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
LCD TV
Washer/dryer
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed

Standard Double or Twin Room

cleanliness

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
LCD TV
Washer/dryer
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Large Twin Beds

Superior Double Room, 1 Queen Bed

cleanliness

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
LCD TV
Washer/dryer
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed

Deluxe Double Room

cleanliness

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
LCD TV
Washer/dryer
  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed

Suite, 1 Double 1 Single Bed and 1 Sofa, City View

cleanliness

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
LCD TV
Washer/dryer
  • 33 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Large Twin Bed

Family Room, 2 Queen Beds, City View

cleanliness

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
LCD TV
Washer/dryer
  • 38 sq m
  • City view
  • Sleeps 5
  • 2 Queen Beds

Similar properties

About the neighborhood

Hanoi

Located in Old Quarter neighborhood, Splendid Star Grand Hotel & Spa is connected to a shopping center. Thang Long Water Puppet Theatre and Hanoi Opera House are cultural highlights, and some of the area's notable landmarks include O Quan Chuong and Ho Chi Minh Mausoleum. Food Street Tong Duy Tan and Hanoi Botanical Garden are also worth visiting. Guests love the hotel's location for the sightseeing.

What's nearby

  • St. Joseph's Cathedral of Hanoi - 1 min walk
  • Hoan Kiem Lake - 6 min walk
  • Hanoi Old Town Night Market - 9 min walk
  • Dong Xuan Market - 14 min walk
  • Hanoi Opera House - 15 min walk

Getting around

  • Hanoi Railway Station - 16 min walk
  • Noi Bai Intl. Airport (HAN) - 46 min drive

Restaurants

  • Âu Lac Family Restaurant - 1 min walk
  • Quán Gốc Đa - 2 min walk
  • Phở Ấu Triệu - 1 min walk
  • Nem Nướng Nhà Thờ - 1 min walk
  • La Place - 1 min walk

About this property

Splendid Star Grand Hotel & Spa

Upscale hotel near Hoan Kiem Lake
Close to St. Joseph's Cathedral of Hanoi and Hanoi Old Town Night Market, Splendid Star Grand Hotel & Spa provides dry cleaning/laundry services, a bar, and a business center. Treat yourself to a body scrub, a body wrap, or a massage at the onsite spa. Stay connected with free in-room WiFi, and guests can find other amenities such as a restaurant.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), self parking (surcharge), and a roundtrip airport shuttle (surcharge)
  • Express check-in, babysitting (surcharge), and an elevator
  • A front-desk safe, a 24-hour front desk, and luggage storage
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms are individually furnished, and feature comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches like separate sitting areas and bathrobes. Guest reviews speak well of the clean, comfortable rooms at the property.
Extra amenities include:
  • Extra futons (surcharge) and free cribs/infant beds
  • Bathrooms with rainfall showers and bidets
  • LCD TVs with cable channels
  • Separate sitting areas, electric kettles, and daily housekeeping

Languages

English, French, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Secured self parking on site (USD 300,000 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM–9:30 AM for a fee: USD 4 for adults and USD 3 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Full-service spa

Family friendly

  • Babysitting (surcharge)
  • Free crib
  • In-room washer/dryer
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center

Outdoors

  • Barbecue grill

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in room
  • In-room accessibility
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-width doorways

More

  • 4 buildings
  • 9 floors
  • Art Deco architecture
  • Built in 2009
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Extra futon (surcharge)
  • Free crib

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Washer/dryer
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 16

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 350000.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 4 for adults and USD 3 for children
  • Airport shuttle fee: USD 18 per vehicle (one-way)
  • Secured self parking fee: USD 300000 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Futon bed fee: USD 15 per day
  • Rollaway bed fee: USD 350000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector, a security system, a first aid kit, and window guards

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Grand Hotel Splendid
Splendid Star
Splendid Star Grand
Splendid Star Grand Hanoi
Splendid Star Grand Hotel
Splendid Star Grand Hotel Hanoi
Splendid Star Hotel
Star Grand Hotel
Star Hotel Splendid
Star Splendid Hotel
Splendid Star & Spa Hanoi
Splendid Star Grand Hotel
Splendid Star Grand Hotel & Spa Hotel
Splendid Star Grand Hotel & Spa Hanoi
Splendid Star Grand Hotel & Spa Hotel Hanoi

Frequently asked questions

Is Splendid Star Grand Hotel & Spa pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Splendid Star Grand Hotel & Spa?

As of Mar 28, 2024, prices found for a 1-night stay for 2 adults at Splendid Star Grand Hotel & Spa on Apr 22, 2024 start from P 2,374.19, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Splendid Star Grand Hotel & Spa?

Self parking is available for USD 300000 per day.

What time is check-in at Splendid Star Grand Hotel & Spa?

Check-in start time: 2:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Splendid Star Grand Hotel & Spa?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Splendid Star Grand Hotel & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 18 per vehicle applies.

Where is Splendid Star Grand Hotel & Spa located?

Located in Old Quarter, this spa hotel is within a 10-minute walk of St. Joseph's Cathedral of Hanoi, Hoan Kiem Lake, and Hanoi Old Town Night Market. Thang Long Water Puppet Theatre and Dong Xuan Market are also within 15 minutes. Hanoi Railway Station is 16 minutes by foot.

Splendid Star Grand Hotel & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 559 out of 879 reviews" "
Rating 8 - Good. 188 out of 879 reviews" "
Rating 6 - Okay. 69 out of 879 reviews" "
Rating 4 - Poor. 32 out of 879 reviews" "
Rating 2 - Terrible. 31 out of 879 reviews" "

8.8/10

Cleanliness

9.4/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Manisha

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We had a nice stay at Splendid Star. The staff is exceptional and helped a lot with booking an overnight bus to Sa Pa and to the airport. They were able to throughly explain our options for transportation and book the right one for us. Location is convenient to many points of interest and there’s great food/coffee all around. Note, since it’s a narrow street, cars cannot come directly to the hotel, but that was not a problem as the pickup person from any of the excursions / bus came to get us on foot and we walked to the vehicle. Other than that it’s a pretty standard 3/3.5 star hotel.
Stayed 2 nights in Mar 2024

6/10 Okay

leah

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Nice location and staff. Not so much the room or property.
Stayed 1 night in Mar 2024

8/10 Good

Prompak

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
its a good hotel ,most things were just as i expected , good breakfast and very polite stuff .
Stayed 5 nights in Mar 2024

4/10 Poor

Dickson

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel located in the French Quarters in Hanoi. Hotel location far away from main road. Narrow alley street. The hotel and room I had booked was not even the same as shown on Expedia. Hotel owners own several hotels all in the same area. Rooms are dirty, old, and not what I had expected from my booking.
Stayed 1 night in Jan 2024

2/10 Terrible

Nga

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was not a good stay. It was a very small “mini” hotel in the French Quarters. The coffee and breakfast was not good & this is Vietnam where they’re famous for their hot breakfasts. Will NOT stay here again nor will I refer anyone here. Poor customer service all around.
Stayed 2 nights in Feb 2024

6/10 Okay

Sherry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were disappointed in the room the first night, but then we were upgrade to a larger room with a balcony. The breakfast buffet was delicious. Service was excellent.
Stayed 1 night in Feb 2024

8/10 Good

Johanna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great stay!
Stayed 1 night in Feb 2024

10/10 Excellent

Sammy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff, quiet clean room! Great location! Receptionists Mr. Dong, Ms. Rose and masseuse Hana were all incredible! Continental breakfast was great too!
Stayed 1 night in Feb 2024

10/10 Excellent

Charlotte

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, good value for money, comfy beds and close to amenities and friendly staff

8/10 Good

Steve, Perth

Traveled with partner
Basick hotel down a lane way,church next door and a wake up with bells at 430am every day the water presher is low in shower but staff are good and lockation is convenient. Brecfast is ok. Rooms are basick but ok for a3.5 star. Thank ypu to all the staff as they are grate.
Stayed 3 nights in Feb 2024