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SQ HANG GAI HOTEL & SPA

4.0 star property
Luxury hotel with a full-service spa and a fitness center

Choose dates to view prices

Silk Queen Hotel in central Hanoi offers a daily manager's reception, spa services like Swedish massages, a sunny terrace, and an outdoor pool. Amenities include an on-site restaurant, bar, gym, and roundtrip airport shuttle.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Spa
  • Gym
  • Room service
  • Laundry

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Double or Twin Room

1 bedroom, premium bedding, down comforters, minibar

Deluxe Double or Twin Room

8.0 out of 10
Very good
(8 reviews)

Highlights

Soundproofed
Air conditioning
Refrigerator
LED TV
Down duvet
Premium bedding
Separate bedroom
Hair dryer
  • 28 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Luxury Double or Twin Room, 1 Bedroom, City View

1 bedroom, premium bedding, down comforters, minibar

Luxury Double or Twin Room, 1 Bedroom, City View

8.8 out of 10
Excellent
(6 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Down duvet
Premium bedding
Separate bedroom
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Large Twin Beds

View all photos for Suite, Balcony, City View

1 bedroom, premium bedding, down comforters, minibar

Suite, Balcony, City View

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Separate bedroom
Premium bedding
  • 55 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Triple Room, 1 Bedroom, City View

1 bedroom, premium bedding, down comforters, minibar

Family Triple Room, 1 Bedroom, City View

7.8 out of 10
Good
(6 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Down duvet
Premium bedding
Separate bedroom
  • 50 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Bed OR 3 Large Twin Beds

View all photos for Executive Double or Twin Room, City View

1 bedroom, premium bedding, down comforters, minibar

Executive Double or Twin Room, City View

8.0 out of 10
Very good
(4 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Down duvet
Premium bedding
Separate bedroom
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Large Twin Beds

View all photos for Suite with Terrace

1 bedroom, premium bedding, down comforters, minibar

Suite with Terrace

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Separate bedroom
Premium bedding
  • 70 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
100 Hang Gai Street, Hoan Kiem District, Hanoi, 10000

What's nearby

  • Hoan Kiem Lake - 2 min walk - 0.2 km
  • Hanoi Old Town Night Market - 5 min walk - 0.5 km
  • Thang Long Water Puppet Theatre - 5 min walk - 0.5 km
  • St. Joseph's Cathedral of Hanoi - 5 min walk - 0.5 km
  • Hanoi Opera House - 15 min walk - 1.3 km

Getting around

  • Hanoi Long Bien Station - 15 min walk
  • Noi Bai Intl. Airport (HAN) - 41 min drive

Restaurants

  • ‪Pizza 4Ps 11B Bảo Khánh - ‬4 min walk
  • ‪Gau Coffee & Bakery - ‬1 min walk
  • ‪Phở Gà Hàng Hòm - ‬2 min walk
  • ‪MẸT Vietnamese restaurant & Vegetarian Food MET 5 - ‬1 min walk
  • ‪Met Restaurant - ‬2 min walk

About this property

SQ HANG GAI HOTEL & SPA

Luxury upscale hotel near Hoan Kiem Lake
Hanoi Old Town Night Market and St. Joseph's Cathedral of Hanoi are located near SQ HANG GAI HOTEL & SPA, which provides a free daily manager's reception, a terrace, and dry cleaning/laundry services. Indulge in a body wrap, thalassotherapy, and a sports massage at Silk Spa, the onsite spa. The on-site restaurant offers breakfast, brunch, lunch, and dinner. Free in-room WiFi is available to all guests, along with a bar and a gym.
You'll also find perks like:
  • An outdoor pool along with sun loungers
  • A roundtrip airport shuttle (surcharge), express check-in, and a porter/bellhop
  • Luggage storage, a 24-hour front desk, and an elevator
  • Free newspapers, a computer station, and a front-desk safe
  • Guest reviews give top marks for the helpful staff
Room features
All 60 rooms offer comforts such as premium bedding and laptop-friendly workspaces, as well as perks like air conditioning and bathrobes.
Extra conveniences in all rooms include:
  • Bidets, free toiletries, and hair dryers
  • 32-inch LED TVs with cable channels and DVD players
  • Wardrobes/closets, refrigerators, and on-request microwaves

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Onsite motorcycle parking only

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Silk Queen Bar

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • DVD player
  • Free babysitting
  • Free supervised activities for children
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Thalassotherapy
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Elevator
  • Hardwood flooring in room
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 11 floors
  • Built in 2014
  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels
  • DVD player
  • Tablet computer

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Microwave on request
  • Minibar
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 16

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 600000.0 per day

Property payment types

Important information

Optional extras

  • Airport shuttle fee: VND 450000 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 600000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 7:30 AM to 10 PM
No pets and no service animals are allowed at this property
Guests under 6 years old are not allowed in the spa, and guests under 6 years old are only allowed with adult supervision

Property is also known as

Silk Queen Hotel Hanoi
Silk Queen Hotel
Silk Queen Hanoi
Silk Queen
Silk Queen Hotel
SQ HANG GAI HOTEL & SPA Hotel
SQ HANG GAI HOTEL & SPA Hanoi
SQ HANG GAI HOTEL & SPA Hotel Hanoi

Frequently asked questions

Does SQ HANG GAI HOTEL & SPA have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:30 AM–10 PM.

Is SQ HANG GAI HOTEL & SPA pet-friendly?

No, pets are not allowed at this property.

How much is parking at SQ HANG GAI HOTEL & SPA?

Motorcycle parking only.

What time is check-in at SQ HANG GAI HOTEL & SPA?

Check-in begins at 2 PM. A fee applies for early check-in (subject to availability).

What time is check-out at SQ HANG GAI HOTEL & SPA?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does SQ HANG GAI HOTEL & SPA provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 450000 per vehicle applies.

Where is SQ HANG GAI HOTEL & SPA located?

This family-friendly Hanoi hotel is located near the airport, within a 5-minute walk of Hang Gai Street, St. Joseph's Cathedral of Hanoi, and Hanoi Old Town Night Market. Hoan Kiem Lake and Hanoi Opera House are also within 1 mi (2 km). Hanoi Long Bien Station is 15 minutes by foot and Hanoi Railway Station is 16 minutes.

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Reviews

SQ HANG GAI HOTEL & SPA Reviews

8.8

Excellent

8.8

Cleanliness

8.4

Amenities

9.0

Staff & service

8.4

Eco-friendliness

8.6

Property conditions & facilities
Rating 10 - Excellent. 47 out of 84 reviews
Rating 8 - Good. 26 out of 84 reviews
Rating 6 - Okay. 8 out of 84 reviews
Rating 4 - Poor. 3 out of 84 reviews
Rating 2 - Terrible. 0 out of 84 reviews

Reviews

8/10 Good

Alyson

Amazing location.. Lovely staff.. for the price it's pretty good..
Stayed 5 nights in Aug 2025

8/10 Good

Debbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needs more dinning options eg lunch and or dinner. Bar area would also be good. Overall was a good stay but could be better wrh above changes
Stayed 4 nights in Feb 2025

4/10 Poor

Kei

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The good thing about this hotel is the location. It's close to Hoan Kiem Lake. Spas, restaurants, and shopping are all within walking distance. It's lively outside until late at night, but it's not that bad inside. It's nice that there's a bathtub, but it was the worst when the sink and toilet got flooded after taking a shower. It's okay for single use, but if you're staying with a partner, the person who uses the bathroom later won't feel very good. And there was another big problem. I left my T-shirt and bracelet at this hotel. At first, I thought it was only the bracelet that was lost, so I asked the manager about it, but he said that they hadn't found anything else. However, I later realized that I had also left my T-shirt in the room, which seemed strange. A small bracelet might be overlooked, but I can't imagine that the cleaning staff would miss a T-shirt as well. So, unfortunately, it's possible that the cleaning staff didn't do their job properly. The front desk manager was very nice, but my experience at this hotel was not very good. Please be careful with your personal belongings. If you forget them, they won't come back.
Stayed 4 nights in Jul 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are absolutely amazing and trustworthy, great position, in the heart of the old sector.
Stayed 4 nights in Oct 2025

10/10 Excellent

Yukiko

Liked: Cleanliness, staff & service, property conditions & facilities
スタッフがとても親切に対応してくださいました
Stayed 3 nights in Oct 2025

6/10 Okay

TAKAAKI

コンパクトで古い建物ながら清掃やベッドメイキングは満足出来た。 ダブルベッド希望したがツインになっていた。その後、変更してもらえたが、部屋の広さがかなり狭くなり残念な気分になった。
Stayed 4 nights in Sep 2025

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is brilliantly positioned in the old quarter of Hanoi. The beds and pillows are top quality and comfortable. The room (family, 3 bed) was spacious with plenty of storage space. The 'city view' consisted of the side of a building which was a bit disappointing but since we didn't spend very much time in the room this was fine. We prefer to eat a late breakfast and by the time we ate breakfast at around 8:45/9:00am, the cooked elements were only lukewarm, however, eggs are made to order and there's a varied selection of cold dishes too. Had a lovely stay at this hotel.
Stayed 5 nights in Aug 2025

6/10 Okay

Beppu

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
最初の2日間はツインの部屋にエキストラベッドの狭い部屋だった。おかしいと思ったけど、ついたのは夕方で疲れていたし、次の日も朝早くからオプショナルツアーだったので、おかしい旨を紙に書いておいていたら、夕方、連絡がきて明朝部屋を変わることになった。エキストラベッドはベッドマットもない、脚が一つ壊れており、まるで板の上に寝ているような状態を２日強いられた。何も言わなければ、そのままにするつもりだったのか？部屋がないにも関わらず、予約を受け付けたのかはわからないが、もしそうなら論外。普通はチェックインのときに説明があるべきだし、ホテル側の手違いでこうなったのだから、アップグレードした部屋を提供すべきでは？途中で部屋を変わるため、またパッキングしないといけず、2日間の差額も返ってこない。とても残念。 部屋は綺麗にしているが、2回目の部屋には前の人が使ったのか、掃除の置き忘れかわからないタオルが放置されていた。しかも２日目以降、ベッドメイキングはしてあるが、床掃除はしていない。トリプルなのに洗面台にはコップは２つしかない。シャワーは飛び散り、乾燥するまで床はびしょ濡れになるから足拭きマットは役に立たず、気になりすぎてゆったり浴びられない。排水は悪い。 屋上のプールは1家族でいっぱい。タオルはあるが椅子も2？3脚しかないし、先客がいた場合、使うには気まずい。結局私たちは利用しなかった。 食事はおいしかった。その場で卵料理とフォーも作ってもらえる。毎朝、少しずつ変わっていたので、飽きることなく楽しむことができた。 スタッフは親切。特にドアマンは気付くと笑顔ですぐドアを開けてスムーズに出入りできるようにしてくれるし、入り口に少し階段があるが、荷物も持ってくれる。 ロケーションはいい。コンビニもスーパーも近くにある。
踏み台にマットをすると良いが手で掴むところはなくタオルまでは手は届かない
やっと3台のベッド。快適。奥右にトイレ、風呂。窓の向こうはすぐ家。人がいたのでカーテンは開けられなかった。
エントランス
エントランス
Stayed 4 nights in Aug 2025

10/10 Excellent

Ida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic staff perfect family room!
Stayed 3 nights in Jun 2025

10/10 Excellent

Mario

Liked: Cleanliness, amenities
Great location
Stayed 1 night in Jun 2025

10/10 Excellent

Alita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was amazing staff excellent beds very comfortable room lovely and clean. Staff excellent and very accommodating.
Stayed 2 nights in May 2025

8/10 Good

chao hsiang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, nice service
Stayed 3 nights in May 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very busy area, hotel was lovely, lots of restaurants and cafes nearby.
Stayed 3 nights in May 2025

10/10 Excellent

Tetsunobu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
どこへもアクセスしやすい素晴らしいロケーション、素晴らしい設備、素晴らしいスタッフの皆さんであり、オススメします。また泊まりたいと思います。
Stayed 2 nights in May 2025

8/10 Good

Katarzyna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Renovierte Zimmer, gutes Frühstück, nettes Personal
Stayed 4 nights in Apr 2025

4/10 Poor

YU

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
・staffs are very helpful and kind ・breakfast not too bad ・bathroom is not that clean and bathtub easily got stuck and it was really annoying ・I booked city view room but there was no city view from my room
Stayed 3 nights in May 2025

8/10 Good

Daniela

Liked: Room comfort

Hotel Nella media

Hotel nella media, più vicino ad un tre stelle. Ok se si spende 50 euro a notte non di più. Colazione nella media. Piscina molto piccola rispetto alle foto (grandangolo) ottimo per una notte senza pretese se trovate costo consono. Lo staff gentile e disponibile una cosa che apprezzo sempre in Vietnam. Posizione comodissima per visitare il quartiere vecchio . Le camere con vista interna sono silenziose
Stayed 1 night in Apr 2025

8/10 Good

Martine

Liked: Cleanliness, staff & service, property conditions & facilities
Parfait
Stayed 6 nights in Apr 2025

10/10 Excellent

Mira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay here, right in the middle of everything, such a convenient location and only a 10 min walk to train street! Will definitely stay here again. 10/10!!
Stayed 5 nights in Apr 2025

10/10 Excellent

Sandrine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dernière escale à Hanoï

Hôtel très bien placé, dans le vieux quartier. Chambres spacieuses décorées avec soins, petit déjeuner parfait, gargantuesque et très varié. Je recommande.
Stayed 2 nights in Apr 2025

8/10 Good

Martine

Liked: Cleanliness, staff & service, amenities
Je recommande fortement!
Stayed 2 nights in Apr 2025

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful boutique hotel

Lovely hotel in a great location where all the action is. Beautiful room and staff super friendly and helpful. Good breakfast that catered for everyone
Stayed 1 night in Apr 2025

10/10 Excellent

lindsey Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay here. The staff at reception, restaurant and housekeeping were all very helpful and friendly. I was happily surprised to be able to check in a couple hours early. The room was huge, very comfy king bed and I highly recommend the balcony room. The breakfast selection is a smaller buffet but has all the hits and delicious croissants. The pool is small but a nice reprieve from walking around during the day!
Stayed 4 nights in Apr 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is located very centrally within the Old Quarter of Hanoi and it is so easy to walk around to many other parts of the city. The room was spacious and very clean. The staff were very helpful. Excellent value for money.
Stayed 6 nights in Apr 2025

10/10 Excellent

Svein Atle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location. Nice place
Stayed 4 nights in Apr 2025