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New Lotus Hotel

3.0 star property
Travelers find a peaceful escape in Ha Noi where local flavors delight the palate, spa treatments restore the body, and bicycle adventures await

Choose dates to view prices

The New Lotus Hotel offers a calm retreat in Ha Noi's bustling center. Guests enjoy authentic local breakfasts, unwind with spa massages, or stay fit at the gym. Free in-room WiFi keeps everyone connected.

Reviews

7.0 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available
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Policies

Check-in

Check-in time starts at 2 PM

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for local cuisine breakfast: approximately VND 40000 for adults and VND 30000 for children
  • Airport shuttle fee: VND 1 per person (roundtrip)
  • Airport shuttle fee per child: VND 1 (from 1 to 18 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Frequently asked questions

Is New Lotus Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at New Lotus Hotel?

Check-in begins at 2 PM.

What time is check-out at New Lotus Hotel?

Check-out is at noon.

Does New Lotus Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 1 per person applies.

Where is New Lotus Hotel located?

Located in Cau Giay, this hotel is within 1 mi (2 km) of Vietnam Museum of Ethnology, Indochina Plaza Ha Noi, and Thu Le Park. Keangnam Landmark Tower 72 and West Lake are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.0

Good

6.6

Cleanliness

8.0

Location

6.6

Staff & service

5.6

Property conditions & facilities
Rating 10 - Excellent. 1 out of 4 reviews
Rating 8 - Good. 1 out of 4 reviews
Rating 6 - Okay. 1 out of 4 reviews
Rating 4 - Poor. 1 out of 4 reviews
Rating 2 - Terrible. 0 out of 4 reviews

Reviews

Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
Very bad they charge fr me water and break fast also 8600000 VND
Stayed 10 nights in Feb 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service

Convenient and Cordial

The location was convenient and the staff cordial. Not a five-star but for the price, well worth the stay.
Stayed 1 night in Jan 2019
Verified

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel - helpful staff

Cheap price with nice view from the room. Most people choose hotels in Cau Giay area that is for their business trip as there are many offices here. I chose this hotel because it was convenient and near my head office in Hanoi. It was also near the national stadium and Trong Dong convention. The staff was friendly and helped me everything from catching taxi or suggesting restaurants nearby. Really recommend this hotel.
Stayed 1 night in Jul 2018
Verified

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities, room comfort

Error in pricing

Hi i went to the hotel, the girl at the frontdesk told me the reservation is cancelled because the price expedia pay them is to low so I had to pay second time for my room. So I had to pay twice please refund me.
Stayed 1 night in Nov 2017