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Mercure Hanoi La Gare

4.0 star property
A strategic city location near Hanoi Old Town Night Market where travelers can enjoy garden dining and peaceful outdoor spaces

Choose dates to view prices

Mercure Hanoi La Gare offers travelers proximity to the night market and a calm retreat. Brasserie Le Pavillion serves international dishes with garden views. Guests can relax on the terrace or among greenery. Practical services include dry cleaning and luggage storage.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Business services
The current price is P3,935
P4,462 total
includes taxes & fees
Jun 19 - Jun 20

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About this property

Mercure Hanoi La Gare

  • Upscale family-friendly hotel near Hoan Kiem Lake
  • Near Hanoi Old Town Night Market and Ho Chi Minh Mausoleum, Mercure Hanoi La Gare provides a terrace, a coffee shop/cafe, and a garden. The on-site international cuisine restaurant, Brasserie Le Pavillion, offers breakfast, brunch, lunch, dinner, and garden views. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.
  • Other perks include:
    • Limo/town car service, buffet breakfast (surcharge), and supervised childcare (surcharge)
    • Concierge services, luggage storage, and a 24-hour front desk
    • An elevator, a banquet hall, and coffee/tea in the lobby
  • Room features
  • All 100 rooms include comforts such as 24-hour room service and air conditioning, in addition to perks like late night room service and free WiFi.
  • Other amenities include:
    • Recycling, LED light bulbs, and eco-friendly cleaning products
    • Bathrooms with rainfall showers and eco-friendly toiletries
    • 32-inch LCD TVs with premium channels
    • Free infant beds, electric kettles, and daily housekeeping

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Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 11 and younger eat free breakfast
Rollaway/extra beds are available for VND 975000.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately VND 330000 per person
  • Airport shuttle fee: VND 1267000 per vehicle (roundtrip)
  • Rollaway bed fee: VND 975000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Is Mercure Hanoi La Gare pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Mercure Hanoi La Gare?

As of May 21, 2026, prices found for a 1-night stay for 2 adults at Mercure Hanoi La Gare on Jun 19, 2026 start from P3,935, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Mercure Hanoi La Gare doesn't offer parking.

What time is check-in at Mercure Hanoi La Gare?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at Mercure Hanoi La Gare?

Check-out is at noon.

Does Mercure Hanoi La Gare provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 1267000 per vehicle applies.

Where is Mercure Hanoi La Gare located?

This family-friendly Hanoi hotel is located in the business district, within 1 mi (2 km) of Train Street, Hoan Kiem Lake, and Hanoi Old Town Night Market. Food Street Tong Duy Tan and Goethe-Institut Hanoi are also within 10 minutes. Hanoi Railway Station is only a 3-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.6

Excellent

9.0

Cleanliness

7.8

Location

8.8

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 109 out of 258 reviews
Rating 8 - Good. 115 out of 258 reviews
Rating 6 - Okay. 27 out of 258 reviews
Rating 4 - Poor. 4 out of 258 reviews
Rating 2 - Terrible. 3 out of 258 reviews

Reviews

Verified

8/10 Good

Anne D L

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is clean quiet and in a great spot for walking around the old quarter and train street.
Stayed 2 nights in Apr 2025
Verified

8/10 Good

JORGE

Liked: Cleanliness, staff & service, property conditions & facilities
hotel staff was very helpful and accommodating, great breakfast fare, very clean hotel.
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel

The hotel is excellent. Its location is perfect, close downtown, restaurants, laundry services, markets, etc. The breakfast is amazing, with fruit, scrambled eggs e omelettes made on time, coffe, Vietnamise coffee, yogurt, bread etc. The room is so comfortable and the service is polite. I defintively recommend it.
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Darcie

Liked: Cleanliness, staff & service, property conditions & facilities
Well kept room with very kind and helpful staff. Breakfast was excellent!
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay in Hanoi

Close to the Hanoi station. Handful of good local restaurants are in walking distance. Cozy room and nice breakfast.
Stayed 2 nights in Jul 2024
Verified

8/10 Good

Trung

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and in a good location, close to many eateries. Bathroom lacked amenities.
Stayed 1 night in Dec 2024
Verified

8/10 Good

Chen Hong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4 star service indeed

Very new room and good location. Definitely a 4 star room and service. But the breakfast is a bit disappointing. Coffee is bad and not many variety of food
Lobby
Breakfast
Too
Toilet
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property and staff
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this is an excellent hotel at a very reasonable price "next door" to the old quarter of Hanoi.
Stayed 2 nights in Feb 2025
Verified

8/10 Good

Julia

Liked: Cleanliness, amenities, property conditions & facilities
They're very care for relationships, and every day they're Cleaned. Great job 👏 Thank you for your care.
Stayed 9 nights in Dec 2025
Verified

10/10 Excellent

Hishida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 4 nights in Dec 2023
Verified

10/10 Excellent

Viliam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was good, cleanness, room comfort, breakfast.
Stayed 2 nights in Oct 2022
Verified

6/10 Okay

Prasath

Liked: Cleanliness, staff & service
Business like room
Stayed 2 nights in Oct 2025
Verified

8/10 Good

THAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is a bit small but friendly staffs and not the downtown area.
Stayed 1 night in Apr 2025
Verified

8/10 Good

Lai Yuin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fuss free business hotel. Will stay again
Stayed 1 night in Apr 2022
Verified

10/10 Excellent

Pamela

Liked: Staff & service, amenities, property conditions & facilities
Nice accommodations just not crazy about Hanoi
Stayed 2 nights in Mar 2024
Verified

8/10 Good

Lai Yuin

Liked: Cleanliness, staff & service
For business travellers, Mercure would meet most needs.
Stayed 2 nights in Apr 2022
Verified

8/10 Good

Yuichi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet
Stayed 2 nights in Aug 2022
Verified

8/10 Good

Rajan

Liked: Cleanliness, property conditions & facilities, room comfort

Value for money Hotel in an excellent location

Housekeeping was a little slow in responding to requests. Otherwise, a very good hotel
Stayed 1 night in Apr 2022
Verified

8/10 Good

Rajan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A value for money Hotel, located centrally

The toilets are a bit small n the toilet doors don't close properly. Otherwise, an excellent location n a neat and clean hotel with responsive staff
Stayed 1 night in May 2022
Verified

10/10 Excellent

Raffles Kean Yee

Liked: Cleanliness, staff & service, property conditions & facilities
There is a lack of restaurant for breakfast around the hotel. The safest option is to purchase a room with breakfast.
Stayed 1 night in May 2023
Verified

8/10 Good

Fumiyuki

Liked: Cleanliness, staff & service
Thank you
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

HIROMI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly、Kindly
Stayed 1 night in Aug 2023
Verified

6/10 Okay

Latha

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The washroom is so tiny. No proper door in washroom. Washroom door can’t be fully opened as the toilet obstructs. I’m a short (5ft) and even for me the sink was really, really low. Water splashes everywhere, when tap is turned on.
Stayed 4 nights in Jun 2024
Verified

6/10 Okay

Choon Kah Adrian

Liked: Staff & service
Disliked: Cleanliness, room comfort

Unacceptable for a Mercure

Location of the hotel is convenient for my work around the area however the room itself is not the most desirable. The pillows provided was flat so I took the extra pillows from the cupboard and I couldn’t sleep the whole night. My neck and my upper back was itching so bad that I threw the 2 pillows from the cupboard onto the floor. Then I wrapped the soft pillow with towel before I could sleep. I suspect it was dust mites from the 2 pillows in the cupboard. For a Mercure, I find this unacceptable
Stayed 2 nights in Mar 2025