Hotel Garden Queen

3.0 star property
Travelers find a peaceful garden retreat and rejuvenating spa treatments at this centrally located hotel, perfectly positioned for exploring Hanoi's ancient streets

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Hotel Garden Queen is steps from Hanoi Old Town Night Market and Thang Long Water Puppet Theatre. Guests enjoy a cooked-to-order breakfast, relax in the garden, or visit Zen Spa. In-room WiFi helps plan adventures. The hotel's location earns consistent praise from visitors.

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Spa
  • Free WiFi
  • Air conditioning
  • Laundry
  • Room service
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Policies

Check-in

Check-in start time: noon; Check-in end time: anytime

Express check-in available

Minimum check-in age: 12

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

There is no front desk at this property

Guests must contact the property in advance for check-in instructions; your host will greet you

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Prior to arrival, you must complete online registration via a secure link

You will be asked to provide the property with a copy of your passport after booking

A virtual front desk provides assistance to guests

Guests are required to download the property's WhatsApp, Zalo, Viber, Telegram mobile app before check-in

Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are available for USD 150000.0 per night

Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 20.00 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: USD 150000.0 per night
  • Hosted evening meal: USD 15

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Is Hotel Garden Queen pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at Hotel Garden Queen?

Check-in start time: noon; Check-in end time: anytime.

What time is check-out at Hotel Garden Queen?

Check-out is at noon.

Does Hotel Garden Queen provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 20.00 per vehicle applies.

Where is Hotel Garden Queen located?

Located in Old Quarter, this spa hotel is steps from Ta Hien Street and Hanoi Old Town Night Market. Hoan Kiem Lake and West Lake are also within 1 mi (2 km). Hanoi Long Bien Station is 11 minutes by foot and Hanoi Railway Station is 22 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.8

Good

7.8

Cleanliness

10

Location

8.6

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 8 out of 19 reviews
Rating 8 - Good. 4 out of 19 reviews
Rating 6 - Okay. 4 out of 19 reviews
Rating 4 - Poor. 2 out of 19 reviews
Rating 2 - Terrible. 1 out of 19 reviews

Reviews