Is Hanoi Panda Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hanoi Panda Hotel?

Self parking is available for USD 2 per night.

What time is check-in at Hanoi Panda Hotel?

Check-in start time: 2 PM; Check-in end time: midnight. Early check-in is available for a fee of USD 15 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Hanoi Panda Hotel?

Check-out is at noon. Late check-out is available for USD 15 (subject to availability).

Does Hanoi Panda Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 17 per vehicle applies.

Where is Hanoi Panda Hotel located?

Located in Old Quarter, this hotel is within a 10-minute walk of Ancient House, Hoan Kiem Lake, and Hanoi Old Town Night Market. St. Joseph's Cathedral of Hanoi and Hanoi Opera House are also within 15 minutes. Hanoi Railway Station is 25 minutes by foot.

Hanoi Panda Hotel Reviews, Deals & Photos 2025

8/10 Good

Verified traveler

Apr 4, 2023

Liked: Room comfort

Location!

The location was great! I stayed another hotel first 2 nights. Panda Hotel is lots better. Only problem is no lift. I stayed at 6th floor. There were free fruit on the reception desk. That was very nice.

Stayed 1 night in Apr 2023

10/10 Excellent

Ellee

Jul 28, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Based on the (very cheap) price, I knew this was not going to be a 5 star hotel but the facilities were good enough for the super cheap price. But most of all the owner (?) was sooooo helpful and so friendly. I had booked several trips online but he ended up helping me rebook for WAY cheaper. I really appreciated him :) If you want a super boojie stay, this isn’t your place. But if you’re looking for a budget place with kind and super helpful worker - then this place is for you :)

Stayed 2 nights in Jul 2022

2/10 Terrible

bernard

Dec 5, 2023

Disliked: Cleanliness, amenities, property conditions & facilities

Sent us to the top floor. Hard to climb the stairs but changed to 2nd floor after my complaint Towels were rags Bathroom faucet not working due to calcium buildup No shower curtain or such to keep water contained No breakfast as promised Noisy construction next door at 645 am Bed was already exhausted no foam just wire spring feeling Ratings said very good but this was completely wrong Rating should be poor Seems they might have had better rooms there but maybe only for the locals ! 😡 Was cheap but considering where it is ( Vietnam) I’ve seen much better for less !

Stayed 3 nights in Dec 2023

6/10 Okay

Tam

Mar 5, 2023

Liked: Staff & service

Disliked: Cleanliness, amenities, property conditions & facilities

At a prime location in the old quarters area of Hanoi! On the weekends, the area is blocked to cars (lake Hoan Kiem Beer St are w/in walking distance). It’s difficult for taxis to pick up at the hotel entrance (ask the employee at the front to call a taxi if you don’t have a VN #/sim). Taxis often pick up at the corner on the left when you exit. A lot of great restaurants/cafes nearby, I didn’t get a chance to visit many, but they seem to be open during normal business hours unlike Saigon. Facilities of the hotel itself disappointing. This hotel is perfect if you only need a place to rest. It’s an old building so no elevator staircase is narrow/steep. The doors are opened w/ keys, and so AC/laptops being charged can technically be left on. Though clean, towels/bedding need updating as there are stains and holes. Electric kettle, toothbrushes, a bureau/closet and an old mini fridge available. AC works well, Hanoi is still humid though the weather is nice/cool. No windows in small rooms. Mixed feelings on customer service. The driver that picked us up from the airport was very patient, my international flight had been delayed but I think the hotel only told him about the people in my group that were arriving domestic. They messaged me on the expedia app and responded fast. When we arrived late at night, our room for 3 was booked so I slept on the floor of a room for 2, not sure if it was Expedia’s fault or the hotel’s. We didn’t end up booking any tours with them.

Stayed 6 nights in Feb 2023

2/10 Terrible

Cindy

Jan 20, 2024

Disliked: Amenities, property conditions & facilities

Avoid this hotel. The pictures on the website DO NOT represent what the condition of the hotel is currently. It is very run down and the only reason we stayed a second night was because I was sick all day the 1st day. The bathroom water pressure is none existent, we weren’t given a wifi password, no toilet paper, you need to turn on a switch for hot water which we also weren’t told about. This is a terrible rundown place and not worth the price they charge. We went to a different hotel in Hanoi for the same price -don’t settle for this. There are many nicer places to stay in Hanoi for the same price. Don’t go here. Seriously . The fellow at the desk is very pleasant. The hotel is difficult to find and the Grab drivers search for it because the hotel is really a travel agency with a set of back stairs (no elevator to go up 3 or more flights of very narrow stairs) to some very dumpy rooms. Marks on the walls. The ceiling light had been removed and wires Left dangling as well as the light on the wall removed with wires dangling. Worst place we stayed in our 5 week Southeast Asia trip.

Stayed 2 nights in Dec 2023

2/10 Terrible

daniele

Dec 9, 2023

Disliked: Cleanliness, staff & service, property conditions & facilities

The photos on the web do not reflect the real status of the hotel, that seems almost abandoned. We also had to ask for soap and towels (because the one in the room was wet...) and they gave us one old wirh a big hole.

Stayed 1 night in Nov 2023

8/10 Good

Sandra

Nov 26, 2023

Liked: Cleanliness, staff & service, room comfort

Very affordable hotel with a great location. The staff were awesome and even allowed us some flexibility with our booking. They also gave us a great deal on a Halong Bay cruise.

Stayed 7 nights in Nov 2023

6/10 Okay

Rebecca

Nov 25, 2023

Basic accommodation. Room type we had booked not available when we arrived, but after a bit of time, managed to swap around to provide it

Stayed 1 night in Nov 2023

4/10 Poor

Tiana

Nov 24, 2023

Liked: Staff & service

Disliked: Amenities, property conditions & facilities

Very noisy building and surroundings. Construction noise was very loud during the day, and the door did not stop sound from inside the building as it did not cover the frame. Staff were friendly. Works for a place to (sort of) sleep but that's it. Couldn't stay in the room during the day due to the noise. Could feel the springs in the bed, uncomfortable.

Stayed 1 night in Nov 2023

2/10 Terrible

Ingela

Oct 19, 2023

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible stay!

Hemsk upplevelse! Använde handfatet och vattnet kom rakt ner på golvet. Skrik i korridoren på natten, mycket lyhört! Inget fönster, 3: e vån ingen hiss. Enda som var bra var madrassen.

Stayed 1 night in Oct 2023

10/10 Excellent

Michael

Aug 11, 2023

Liked: Staff & service, amenities, property conditions & facilities

Awesome place!

Stayed 3 nights in Aug 2023

10/10 Excellent

Andreas

Jul 25, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value, great service

Great value! Just as expected.

Stayed 3 nights in Jul 2023

4/10 Poor

Vileth

Jun 15, 2023

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

The hotel needs to fix and upgrade many things No water moor light looks scary smell I have to stay in another hotel

Stayed 1 night in May 2023

10/10 Excellent

Ariana

May 17, 2023

Liked: Cleanliness, staff & service, property conditions & facilities

The staff are really lovely here. Although the hotel is a little far away from shopping there are loads of cafes and yummy restaurants around. We only stayed for one night but I would really recommend this place as it is clean, tidy and super affordable. They were also generous with water which is a plus!

Stayed 1 night in May 2023

8/10 Good

Celia

Apr 26, 2023

Liked: Staff & service, room comfort

Disliked: Property conditions & facilities

Excellent service!

Hôtel très bien situé, à distance de marche de la plupart des activités. Le propriétaire est très avenant et sympathique. Quelques rénovations dans les chambres seraient nécessaires, mais le lit est confortable. Nous avons bien aimé notre séjour.

Stayed 3 nights in Apr 2023

10/10 Excellent

Barbara

Apr 17, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This is a great value accommodation for the old quarter - close to all the attractions. The owner is really friendly and we had the best breakfasts in Vietnam while we were there. Lots of tasty fresh fruits and delicious baguette with tea/coffee. Very filling! If you’re vegetarian make sure you tell him in advance. He is happy to arrange this and tries hard to keep his guests happy.

Stayed 2 nights in Apr 2023

6/10 Okay

Emilie

Apr 14, 2023

Liked: Staff & service

Ok stay for 1 night

Thé staff is nice and helpful but room was not perfectly clean, and also very noisy. Some curtains were missing on the windows

Stayed 1 night in Apr 2023

8/10 Good

CJ

Mar 9, 2023

Liked: Staff & service

Budget hotel. Very welcoming, bit too dated.

It’s a budget hotel. The location is excellent, the guy Ming who runs the hotel is so helpful and friendly. He gave us bottled water and free fruit each day. The rooms are run down, basic and the bathroom was not the cleanest however it worked for us. I was in the 6th floor with no elevator so not suitable for everyone but i saw it as a daily challenge.

Stayed 5 nights in Mar 2023

2/10 Terrible

Mohammad

Feb 21, 2023

It was a terrible and unfortunate experience. We couldn't enter Vietnam due to some issue in visa. But the hotel did not refund us, rather took all 3 nights payments. It was simply unfair. We communicated with Expedia team and they said they're working on the matter with the hotel. Let's see what comes up. What the hotel did was so unprofessional and unfair. Hopefully they'll understand this. Hopefully Expedia will also be able to help us get the refund. We may post update again here. For now, our experience is terrible with this hotel.

Stayed 3 nights in Feb 2023

2/10 Terrible

Binh

Feb 5, 2023

Disliked: Cleanliness, amenities, property conditions & facilities

This is a guesthouse, not a hotel as indicated on the name. It is old and quite dirty with a lot of mosquitoes.

Stayed 4 nights in Feb 2023

4/10 Poor

Verified traveler

Aug 12, 2022

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

ガッカリさせられました。

朝食つきというので朝に聞いてみたところCovid-19の為、提供していないとの事でした。朝食付きで予約受付するのは問題では？　日中、外出する前に携帯を充電し、飲料を冷やしていたのですが、ブレーカーを落とされました。受付の後ろにスイッチがあって、そこで入切しているのでしょうが、そこまでして節電しなくても・・・こっちも電気入っているつもりで行動してるのに・・・

Stayed 2 nights in Aug 2022

10/10 Excellent

Bryan

Jul 24, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Host was friendly and helpful

Stayed 1 night in Jul 2022

4/10 Poor

Verified traveler

Mar 2, 2020

Disliked: Cleanliness, property conditions & facilities, room comfort

Mauvaise expérience

Chambre sans fenêtre, sale (ménage probablement pas fait depuis longtemps), sentant le moisi. Salle de bain vétuste, limite insalubre avec remontées d’égouts. Pour le service, bon à savoir, je suis arrivé à 21h et je voulais garder la chambre le lendemain jusqu'à 18h => moitié prix jusqu'à 16h et plein tarif après. ça m'a dissuadé de payer d'avantage pour ce lieu. Petit déj correct et service bagagerie sans supplément.

Stayed 1 night in Feb 2020

4/10 Poor

Verified traveler

Feb 3, 2020

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Read all the other 1 stat reviews there spot on.

Stayed 1 night in Jan 2020

6/10 Okay

Verified traveler

Dec 29, 2019

Liked: Staff & service

First off:. The owners are very kind and helpful. The location is great. The challenge comes with the facility. I was there two different days and had different rooms. The first room was covered in dust and had no toilet paper. The second room wasn't as dusty. The rooms are in serious need of some updating. Walls, bathroom fixture The place can be very loud. Not from the traffic outside but from people talking. The place is an echo chamber. Both beds were very comfortable.

Stayed 1 night in Dec 2019

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