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Hanoi Hera Hotel and Spa

4.5 star property
Travelers wake up to an unforgettable stay near Hanoi's Hoan Kiem Lake, with attentive concierge services and refreshing happy hour cocktails to enjoy

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Hanoi Hera Hotel and Spa combines the city's ancient charm with modern comfort in the heart of Old Town. Guests start their day with a complimentary breakfast buffet and can later unwind with aromatherapy or a massage at the on-site spa.

Popular amenities

  • Breakfast included
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services

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About this property

Hanoi Hera Hotel and Spa

  • Luxury hotel near Hoan Kiem Lake
  • Located close to Hanoi Old Town Night Market, Hanoi Hera Hotel and Spa provides a free breakfast buffet, a coffee shop/cafe, and dry cleaning/laundry services. Treat yourself to a manicure/pedicure, a massage, or reflexology at the onsite spa. The on-site restaurant, Popcorn restaurant, offers breakfast, lunch, dinner, light fare, and happy hour. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar.
  • You'll also enjoy the following perks during your stay:
    • A roundtrip airport shuttle (surcharge), a reception hall, and luggage storage
    • Concierge services, smoke-free premises, and free newspapers
    • A 24-hour front desk, a porter/bellhop, and a computer station
  • Room features
  • All 50 individually decorated rooms boast thoughtful touches such as premium bedding and pillow menus, in addition to amenities like free WiFi and air conditioning.
  • Extra conveniences in all rooms include:
    • Memory foam beds and down comforters
    • Rainfall showers, designer toiletries, and hair dryers
    • 40-inch flat-screen TVs with premium channels
    • Daily housekeeping, electrical adapters/chargers, and phones

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Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon

Early check-in subject to availability

Early check-in is available for a fee

Late check-in subject to availability

Minimum check-in age: 16

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: VND 430000 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: VND 430000 (one-way)
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Frequently asked questions

Is Hanoi Hera Hotel and Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Hanoi Hera Hotel and Spa doesn't offer parking.

What time is check-in at Hanoi Hera Hotel and Spa?

Check-in start time: 2:00 PM; Check-in end time: noon. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Hanoi Hera Hotel and Spa?

Check-out is at noon. Late check-out is available for a fee.

Does Hanoi Hera Hotel and Spa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 430000 per vehicle applies.

Where is Hanoi Hera Hotel and Spa located?

Located in Old Quarter, this luxury hotel is steps from Ta Hien Street and Hanoi Old Town Night Market. Hoan Kiem Lake and West Lake are also within 1 mi (2 km). Hanoi Long Bien Station is 11 minutes by foot and Hanoi Railway Station is 22 minutes.

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