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Hanoi Crystal Hotel

Property class: 3.5

Choose dates to view prices

Hanoi Old Town Night Market and Hoan Kiem Lake are located near Hanoi Crystal Hotel, which provides a terrace, shopping on site, and a coffee shop/cafe. Be sure to enjoy a meal at the on-site international cuisine restaurant. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services
  • Bar

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior Room (With Window)

1 bedroom, minibar (some free items), desk, soundproofing

Superior Room (With Window)

  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe Room (Late Check Out till 2:00pm)

1 bedroom, minibar (some free items), desk, soundproofing

Deluxe Room (Late Check Out till 2:00pm)

  • 28 sq m
  • Sleeps 3
  • 1 Double Bed OR 1 Twin Bed
  • Free WiFi

View all photos for Family Room

1 bedroom, minibar (some free items), desk, soundproofing

Family Room

  • 38 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed OR 2 Double Beds
  • Free WiFi

View all photos for Triple Room (With Large Window)

1 bedroom, minibar (some free items), desk, soundproofing

Triple Room (With Large Window)

  • 30 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed OR 3 Twin Beds
  • Free WiFi

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About the neighborhood

Located on a river, Hanoi Crystal Hotel is in Old Quarter neighborhood and is connected to a shopping center. Travelers eager for a bit of culture can stop by Hanoi Opera House, while those wishing to experience the area's natural beauty can explore Hoan Kiem Lake and West Lake. Traveling with kids? Consider Food Street Tong Duy Tan, or check out an event or a game at Hanoi Stadium. Visit our Hanoi travel guide
Map
No. 9A, Hang Thung Street, Hoan Kiem District, Hanoi, 10000

What's nearby

  • A traditional temple with a dragon roof, surrounded by lush greenery and a calm lake.
    Hoan Kiem Lake
    3 min walk - 0.3 km
  • A stage with performers in costumes, a water feature, and a dark background.
    Thang Long Water Puppet Theatre
    5 min walk - 0.5 km
  • A night scene with a red-lit bridge over a calm lake, surrounded by trees and illuminated structures.
    Hanoi Old Town Night Market
    7 min walk - 0.6 km
  • A shopping mall with a central fountain, multiple floors, and various shops.
    Dong Xuan Market
    10 min walk - 0.9 km
  • A classical building with white columns and yellow accents, featuring ornate decorations and a balcony with a balustrade.
    Hanoi Opera House
    12 min walk - 1.0 km

Getting around

  • Hanoi Long Bien Station
    17 min walk
  • Noi Bai Intl. Airport (HAN)
    37 min drive

Restaurants

  • Cafe Giảng
    2 min walk
  • Hidden Gem Coffee
    3 min walk
  • Hanoi Coffee Station
    3 min walk
  • Bánh Mỳ Bà Dần
    3 min walk
  • C-Brewmaster
    2 min walk

About this property

Hanoi Crystal Hotel

  • Family-friendly hotel near Hoan Kiem Lake
  • Close to Hanoi Old Town Night Market and St. Joseph's Cathedral of Hanoi, Hanoi Crystal Hotel provides a terrace, shopping on site, and a coffee shop/cafe. Be sure to enjoy a meal at the on-site international cuisine restaurant. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
  • Other perks at this hotel include:
    • Bike rentals, a roundtrip airport shuttle (surcharge), and express check-out
    • Express check-in, babysitting (surcharge), and an elevator
    • A computer station, coffee/tea in the lobby, and a porter/bellhop
  • Room features
  • All guestrooms at Hanoi Crystal Hotel offer comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches like separate sitting areas and bathrobes.
  • More conveniences in all rooms include:
    • Bathrooms with rainfall showers and designer toiletries
    • 32-inch LCD TVs with premium channels
    • Separate sitting areas, refrigerators, and on-request microwaves

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free offsite parking
  • Roundtrip airport shuttle (surcharge) on request
  • Train station pick-up shuttle (surcharge)
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Shopping
  • TV in common areas

Family friendly

  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station

Outdoors

  • On a lake
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 9 floors
  • Built in 2011
  • Smoking not allowed

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)
  • Microwave on request
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: VND 225000
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM
Late check-out subject to availability
Late check-out fee: VND 225000
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free

Children and extra beds

Children are welcome
1 child, up to the age of 9 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: VND 720000 per vehicle (roundtrip)
  • Early check-in fee: VND 225000 (subject to availability)
  • Late check-out fee: VND 225000 (subject to availability)
  • Rollaway beds are available for an additional fee
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

Only registered guests are allowed in the guestrooms

Frequently asked questions

Is Hanoi Crystal Hotel pet-friendly?

Yes, pets are allowed at this property.

How much is parking?

There is free parking nearby.

What time is check-in at Hanoi Crystal Hotel?

Check-in start time: 2 PM; Check-in end time: midnight. Early check-in is available for a fee of VND 225000 (subject to availability).

What time is check-out at Hanoi Crystal Hotel?

Check-out is at 12:30 PM. Late check-out is available for VND 225000 (subject to availability).

Does Hanoi Crystal Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 720000 per vehicle applies.

Where is Hanoi Crystal Hotel located?

This family-friendly Hanoi hotel is located on a river, within a 5-minute walk of The Old Quarter Gallery and Hoan Kiem Lake. Hanoi Old Town Night Market and Hanoi Opera House are also within 15 minutes. Hanoi Long Bien Station is 17 minutes by foot and Hanoi Railway Station is 24 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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