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Elegance Premium Hotel

2.5 star property

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Located close to Hanoi Old Town Night Market and Hoan Kiem Lake, Elegance Premium Hotel provides free full breakfast, dry cleaning/laundry services, and a full-service spa. Treat yourself to spa services, such as a manicure/pedicure, a massage, or a body treatment. Guests can connect to free in-room WiFi.

Reviews

5.0 out of 10

Popular amenities

  • Breakfast included
  • Spa
  • Free WiFi
  • Laundry
  • Housekeeping
  • 24/7 front desk

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Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators

Frequently asked questions

Is Elegance Premium Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This property doesn't offer parking.

What time is check-in at Elegance Premium Hotel?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Elegance Premium Hotel?

Check-out is at noon.

Where is Elegance Premium Hotel located?

Located in Old Quarter, this spa hotel is within a 5-minute walk of Hang Ma Street and Hanoi Old Town Night Market. Hoan Kiem Lake and West Lake are also within 1 mi (2 km). Hanoi Railway Station is 18 minutes by foot.

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Reviews

Reviews

5.0

5.0

Cleanliness

4.0

Amenities

9.0

Staff & service

5.0

Property conditions & facilities
Rating 10 - Excellent. 0 out of 2 reviews
Rating 8 - Good. 0 out of 2 reviews
Rating 6 - Okay. 1 out of 2 reviews
Rating 4 - Poor. 1 out of 2 reviews
Rating 2 - Terrible. 0 out of 2 reviews

Reviews

Verified

4/10 Poor

Jeffrey B

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The photos online are very deceptive. The manager offered a different room for us but it was not any better. Being nonrefundable, we were stuck and hosed
Stayed 3 nights in Mar 2026
Verified

6/10 Okay

David

Liked: Staff & service
Les chambres sont vieillottes et exiguës. La Salle de bain n'ont pas été rénovées. Le rapport qualité /prix est mauvais. Salle du petit déjeuner trop petite pour le nombre de chambres.
Stayed 1 night in Mar 2026