Crowne Plaza West Hanoi Residences

Property class: 5 and above

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Located close to My Dinh National Stadium and The Garden Shopping Center, Crowne Plaza West Hanoi Residences provides a poolside bar, a grocery/convenience store, and a terrace. Indulge in a Thai massage, a body wrap, and a facial at Lotus spa, the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. In addition to shopping on site and a coffee shop/cafe, guests can connect to free WiFi in public areas.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Restaurant
  • Air conditioning
  • Gym

About the neighborhood

Located in Mỹ Đình neighborhood, Crowne Plaza West Hanoi Residences is connected to a shopping center. Dong Xuan Market and Hanoi Old Town Night Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore West Lake and Hoan Kiem Lake. Check out an event or a game at My Dinh National Stadium, and consider making time for Bao Son Paradise Park, a top attraction not to be missed. Visit our Hanoi travel guide
Map
36 Le Duc Tho Street, My Dinh 2 Ward, Nam Tu Liem District, Hanoi, 10000

What's nearby

  • Viettel Complex
    1 min walk - 0.1 km
  • Hanoi Indoor Games Gymnasium
    7 min walk - 0.6 km
  • My Dinh Aquatics Centre
    12 min walk - 1.0 km
  • My Dinh National Stadium
    13 min walk - 1.1 km
  • The Garden Shopping Center
    6 min drive - 3.0 km

Getting around

  • Hà Đông Station
    11 min drive
  • Lê Đức Thọ Station
    18 min walk
  • Noi Bai Intl. Airport (HAN)
    45 min drive

Restaurants

  • Sheraton Club Lounge
    1 min walk
  • Lotteria
    11 min walk
  • Vit34
    10 min walk
  • Phở 100
    9 min walk
  • Pho Bien
    3 min walk

About this property

Crowne Plaza West Hanoi Residences

  • Luxury hotel near My Dinh National Stadium
  • Located close to The Garden Shopping Center and Vietnam National Convention Center, Crowne Plaza West Hanoi Residences provides a poolside bar, a grocery/convenience store, and a terrace. Indulge in a Thai massage, a body wrap, and a facial at Lotus spa, the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. In addition to shopping on site and a coffee shop/cafe, guests can connect to free WiFi in public areas.
  • You'll also enjoy the following perks during your stay:
    • An outdoor pool along with sun loungers
    • Free self parking
    • Buffet breakfast (surcharge), express check-out, and express check-in
    • Massage treatment rooms, coffee/tea in the lobby, and barbecue grills
  • Room features
  • All 131 rooms offer comforts such as 24-hour room service and free international calls, as well as thoughtful touches like pillow menus and laptop-friendly workspaces.
  • Other amenities include:
    • Bathrooms with deep soaking tubs and free toiletries
    • LCD TVs with premium channels and DVD players
    • Separate sitting areas, kitchens, and refrigerators

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  • Spa
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  • Parking included
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Frequently asked questions

Does Crowne Plaza West Hanoi Residences have a pool?

Yes, this property has an outdoor pool.

Is Crowne Plaza West Hanoi Residences pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Crowne Plaza West Hanoi Residences?

Check-in begins at 3:00 PM. A fee applies for early check-in (subject to availability).

What time is check-out at Crowne Plaza West Hanoi Residences?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Crowne Plaza West Hanoi Residences located?

Located in Mỹ Đình, this luxury hotel is 0.6 mi (1 km) from My Dinh National Stadium and within 3 mi (5 km) of The Garden Shopping Center and Vietnam National Convention Center. Bao Son Paradise Park and Ho Chi Minh Mausoleum are also within 6 mi (10 km). Lê Đức Thọ Station is 18 minutes by foot and Cầu Diễn Station is 27 minutes.

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Reviews

Crowne Plaza West Hanoi Residences Reviews

8.0

Very Good

8.8

Cleanliness

7.8

Location

8.8

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 5 out of 11 reviews
Rating 8 - Good. 3 out of 11 reviews
Rating 6 - Okay. 1 out of 11 reviews
Rating 4 - Poor. 2 out of 11 reviews
Rating 2 - Terrible. 0 out of 11 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service, very clean property

Excellent
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Hotel

The service is marvellous from checkin to checkout. The hotel breakfast offers a wide range of choice and very tasty.
Stayed 2 nights in Sep 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

친절한 직원들과 훌륭한 룸 컨디션 주변은 그냥 그래요 ㅎㅎㅎ

친절한 직원들과 훌륭한 룸 컨디션 주변은 그냥 그래요 ㅎㅎㅎ
Stayed 2 nights in Aug 2019
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, room comfort
Good people but very bad smoking smell in the room, though it is non smoking floor, non smoking room.
Stayed 2 nights in Aug 2019
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, room comfort
Hot shower will turn into cool everytime in bath.
Stayed 2 nights in May 2019
Verified review

4/10 Poor

Disliked: Staff & service, property conditions & facilities

크라운 호텔의 House keeping

출장으로 방문했는데.. 베트남을 일년에 4~5번 정도 방문하여 모든 호텔에 다 묶어 봤습니다. 크라운 호텔 레지던스 시설은 만족하나.. 하우스 키핑이 놀랍더라구요 첫날 일정이 바빠서 팁을 놓고가지 않았는데 어메너티가 하나도 안놓아져 있더라구요 칫솔, 면도기, 샴푸, 화장솜 등 하나도 없어서 당황했습니다. 저 뿐만 아니라 같이 간 동료또한 아침 일찍 나가야 해서 팁을 놓고 가지 못했는데 레이져, 샴푸, 칫솔이 없어서 당황했다고 하더라구요~ 그런데 더 신기한게 다음날부터 팁을 놓고 가자 다 두개씩 놓여있었어요.. 저희 동료 방도 마찬가지 상황이었구요 크라운 호텔의 하우스 키핑은 꼭 팁을 놓아야지 맨더터리가 제공되는지 궁금하네요. 저번 출장때는 하노이 롯데호텔에 묶었는데, 팁을 아무리 놓아도 가져가지 않으시고 그대로 돈이 남아있었는데 참으로 씁쓸한 경험이었습니다. 안타까운 마음에 적습니다. 개선을 해주시면 감사하겠습니다.
Stayed 4 nights in Mar 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

출장 이용 후기

주변에 많은 시설이 있지는 않지만 출장 지역과 가까워 묵게되었다. 룸 클린 서비스가 이루어져 깨끗하게 이용할 수 있었다. 2박을 묵었는데 첫날밤은 뜨거운물이 안나와서 씻지 못했다.
Stayed 2 nights in Mar 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
the property is excellent except for the location which is far from downtown Hanoi.
Stayed 4 nights in Jan 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
This hotel was most appreciated after an awful experience with our first hotel. Very spacious, clean 2 bedroom in the residences. Staff were very helpful & we were given complimentary fruit after a minor issue with the washing machine. We celebrated my husbands birthday while there & the staff remembered in the morning & left a surprise cake in the room to come back too. It’s a half hour from the Old Quarter by taxi which is ok if peak hour morning & afternoon is avoided. While out of the way a bit, going by the standard of our first hotel in the old quarter which was awful, it was absolutely worth it. We spent most days on tours in & around Ha Noi so didn’t explore the area around the hotel at all. Evening meals we were so tired, having a good in room dining means was very much appreciated!
Stayed 4 nights in Dec 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Crown plaza Hanoi.

Great hotel. Got everything you need. Pool, sauna, steam etc. Hotel recommend a great local Korean bab restaurant buk buk. Had a wonderful meal there and a great stay in the hotel.
Stayed 2 nights in Dec 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2018